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GOOD AMERICAN

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202 reviews

4.1202 reviews
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About GOOD AMERICAN

Data updated
Website
goodamerican.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
88% (37/42)
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About this business

Made by women, for women. All bodies. All Sizes. No compromises. Shop the collection of premium denim, swim, shoes, bodysuits, sweats, & more

Written by the business, not verified by us.

Is GOOD AMERICAN legit?

GOOD AMERICAN (goodamerican.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, patient, and always quick to resolve any unexpected problems that might arise. Many people also enthusiastically appreciate the comfortable fabrics, incredibly flattering cuts, and remarkably fast shipping options provided during their purchases. However, some customers also noted significant difficulties with the return process, mentioning strict policies and slow procedures when sending items back. A few reviewers experienced frustrating issues receiving incorrect items, delivery delays, or finding the sizing completely inconsistent across different styles. Others noted that alteration expenses or overly long pant hems required extra effort after receiving orders.

Auto-generated from all reviews of this business. For reference only.

What people say

The jeans were supposed to be from size…

The jeans were supposed to be from size 6 to 12. I normally wear a 10 and these did not fit correctly at all, very tight and not comfortable at all.

Reply from GOOD AMERICAN2026-06-16

Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right. Please email us at [email protected] with your order details—our team is standing by and ready to help. We’re here for you! 💙 – The Good American Team

I wanted to love the always fits line

I wanted to love the always fits line, but honestly they aren't that comfortable, especially around the waist. I am a size 8-10 usually. What I noticed was when you sit down, the fabric bunches into a thick band around the stomach which is a strange mix of stretchy and tight at the same time. I'd rather just wear a pair of jeans matched to my size.

Reply from GOOD AMERICAN2026-06-16

Thank you for sharing your feedback and for leaving us a 4‑star review. We appreciate you giving the Always Fits line a try, and your comments help us continue to improve. - The Good American Team

Best jeans ever

Most comfortable jeans that fit well I’ve ever had

Reply from GOOD AMERICAN2026-06-14

Thank you so much for your 5‑star review! We’re thrilled to hear these are the most comfortable jeans you’ve ever had and that the fit is perfect. Your feedback means so much, and we’re so glad you found a style that makes you feel amazing. - The Good American Team

The gentle human that helped me was…

The gentle human that helped me was very kind and diligent in making sure I left happy and looking great. I’m grateful. Thank you Good American. Cheers 💋

Reply from GOOD AMERICAN2026-06-14

Thank you so much for your thoughtful 5‑star review! We’re delighted to hear that our team member was kind and diligent in making sure you left happy and looking great. We’re thrilled you had such a positive experience with Good American. - The Good American Team

The sizing was correct the first time

The sizing was correct the first time? Fast shipping ans item as described.

Reply from GOOD AMERICAN2026-06-14

Thank you so much for your 5‑star review! We’re thrilled to hear the sizing was spot‑on, shipping was fast, and your item arrived just as described. Your feedback means the world to us, and we’re so glad you had a great experience. - The Good American Team

I LOVE Good American jeans

I LOVE Good American jeans. I have two pairs and this will be one of my go-to brands for jeans in the future. They fit so well, are high quality and I love that they are a B Corp company.

Reply from GOOD AMERICAN2026-06-14

Thank you so much for your wonderful 5-star review. We appreciate your kind words and are thrilled that Good American has become one of your go-to jean brands. We’re glad you love the fit, quality, and what the brand stands for. -The Good American Team

Impressive quality and style

Very well-made, good fitting and stylish clothing. Looking forward to future purchases!

Reply from GOOD AMERICAN2026-06-15

Thank you so much for the 5 stars! We’re thrilled to hear you find our clothing well‑made, stylish, and a great fit. Your support means the world to us, and we can’t wait to help you find more pieces you’ll love in the future. -The Good American Team

I was really looking forward to getting…

I was really looking forward to getting these jeans because of the reviews on how good they fit. The first pair of jeans I received had a 33 1/2 length yet the website says there are 33 inch length. I got a hold of someone from good American and they prompted an exchange and the same length was sent the second time. This is all within a three week period. During this time in conversations with someone in customer service, they told me that the jeans should be 33 length. Finally someone from customer service stated that the jeans are only in a 33 1/2 length. Someone who’s designing their website needs to check their facts. Very disappointing experience for very expensive jeans.

Reply from GOOD AMERICAN2026-06-14

Thank you for taking the time to leave your review. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. -The Good American Team

Amazing Jeans

There is nothing not to love about Good American Jeans. The fit is perfect, they are comfortable and they hold their shape.

Reply from GOOD AMERICAN2026-06-13

Hi Doris, Thank you so much for the 5-star review! We’re thrilled to hear that there’s nothing not to love about your Good American jeans. Your feedback truly means the world to us, and we’re so glad you’re enjoying your Good American pieces! —The Good American Team

Absolutely horrible customer service…

Absolutely horrible customer service and company!!! Don’t waste your money!!

Reply from GOOD AMERICAN2026-06-12

Hi Michelle, Thank you for your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your experience with our business. Please email us at [email protected] with your order details, we're happy to help! -The Good American Team

The jeans are worth every dollar

The jeans are worth every dollar! Love them will be buying more. They have a forever customer!

Reply from GOOD AMERICAN2026-06-12

Hi Cynthia, Thank you so much for the 5-star review! We’re absolutely thrilled to hear that you feel the jeans are worth every dollar. Knowing we’ve earned a “forever customer” means the world to us, and we’re so glad you’re loving your Good American pieces. —The Good American

Great customer service

Very helpful

Reply from GOOD AMERICAN2026-06-12

Hi Shannon, Thank you for your 5-star review and kind words! We’re thrilled to hear that you found the experience very helpful — that’s exactly what we aim for with every interaction. Your feedback means a lot to us, and we’re so glad you’re enjoying your Good American pieces. —The Good American Team

Amazing ⭐️⭐️⭐️⭐️⭐️

Amazing! I wish I brought more when the products were on sale

Reply from GOOD AMERICAN2026-06-12

Hi Chelsea, Thank you so much for the 5-star review! We’re thrilled to hear that you found the products amazing. Your feedback means the world to us, and we’re so glad you’re loving your Good American pieces. We truly appreciate your support and can’t wait to bring you more styles you’ll enjoy in the best value. —The Good American Team

Wonderful product

Wonderful product! I wish I could afford it , I’m saving to buy the jeans , they are my dream jeans !!

Reply from GOOD AMERICAN2026-06-12

Hi Molly, Thank you for your 5-star review. We’re thrilled to hear that the jeans feel like your dream pair — that’s exactly what we strive for. It means the world to us that you’re saving up to make them yours, and we truly appreciate your support and love for Good American. —The Good American Team

Amazing pair of jeans

Amazing pair of jeans! Love it!

Reply from GOOD AMERICAN2026-06-12

Hi Krithika, Thank you so much for the 5-star review! We’re thrilled to hear that you’re loving your amazing pair of jeans — that’s exactly the kind of fit and feel we strive to deliver. Your feedback means the world to us, and we’re so glad you’re enjoying your Good American pieces. —The Good American Team

Great quality!

I bought four pairs of jeans, and they all fit perfectly. They have been holding up well, especially the ones I wear for work a few times a week!(I’ve had them going on seven months.) I had a little issue with a pair, and customer service went above and beyond! Will be buying all my jeans from here!

Reply from GOOD AMERICAN2026-06-12

Hi Carly, Thank you for the incredible 5-star review! We’re thrilled to hear that all four pairs of jeans fit perfectly and have been holding up so well. That’s exactly the durability and comfort we strive for. We’re also delighted to know that our customer service team went above and beyond to resolve the issue you experienced — your satisfaction means everything to us. —The Good American Team

I was very unhappy to find out the…

I was very unhappy to find out the three pairs of jeans that I purchased (it was a size by size only ex:size 4,6,8) were on a final sale and I’m so used to your reg sizing that I was unable to return them. Not even for a store credit. I purchased the 3 because I wasn’t sure of what size I would need and now I’m stuck with 2 pairs that are no good to me. Very disappointed.

Reply from GOOD AMERICAN2026-06-12

Hi Lisa, Thank you for your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your experience with our business. Please email us at [email protected] with your order details, we're happy to help! -The Good American Team

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