Made by women, for women. All bodies. All Sizes. No compromises. Shop the collection of premium denim, swim, shoes, bodysuits, sweats, & more
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Is GOOD AMERICAN legit?
GOOD AMERICAN (goodamerican.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, patient, and always quick to resolve any unexpected problems that might arise. Many people also enthusiastically appreciate the comfortable fabrics, incredibly flattering cuts, and remarkably fast shipping options provided during their purchases.
However, some customers also noted significant difficulties with the return process, mentioning strict policies and slow procedures when sending items back. A few reviewers experienced frustrating issues receiving incorrect items, delivery delays, or finding the sizing completely inconsistent across different styles. Others noted that alteration expenses or overly long pant hems required extra effort after receiving orders.
Auto-generated from all reviews of this business. For reference only.
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
Hi Tiffany,
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
My first pair was much better than my second. The dark‑wash pair had an excellent fit and style. The lighter wash still fit well, but the back‑pocket design and the ridged hem made them feel less consistent in quality. Still a great pant overall, just wish both pairs matched in style and finish. Thanks Khloe!
Reply from GOOD AMERICAN2026-06-17
Thank you for taking the time to leave your review. We appreciate your feedback and are glad to hear the dark-wash pair delivered the fit and style you were looking for, while the lighter wash still met your expectations for comfort and fit. Your comments regarding the back-pocket design and ridged hem consistency are valuable, and we’ll be sure to share them with our team—thank you for your support!
-The Good American Team
My first purchase and the whole experience was really disappointing after 3 attempts I never ended up with the jeans I wanted. First pair was too large so I purchased a smaller size got something completely different and then 3rd pair sent to me was an altered petite flare jeans that had no flare and too short. Really disappointing and frustrating experience. I ended up with a pair of jeans that cost me $175 AUD and are too big
Reply from GOOD AMERICAN2026-06-17
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
I ordered regular length jeans from Good American and apparently the Kardashians and I have very different definitions of the word regular. I'm 5'8", not 4'11", and these things were still long enough to sweep my floors while I walked.
When I went to return them, I found out the return window is only 14 days from the ship date. Not when they arrive. Not when a normal person has time to try them on. The ship date.
So now I own a $150 pair of jeans that fit like I'm preparing for my NBA debut.
The jeans are cute. The return policy is giving "we already got your money."
Disappointed is an understatement.
Reply from GOOD AMERICAN2026-06-17
Hi Lisa,
Thank you for your review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your experience with our business.
Please email us at [email protected] with your order details, we're happy to help!
-The Good American Team
Service recovery was excellent. I was given a wrong size and the customer service team quickly sent out a new pair over to me under 2 weeks. Love the fit and cut and will look forward to buying more versions ❤️
Reply from GOOD AMERICAN2026-06-17
Hi Diana,
Thank you for your wonderful 5-star review! We’re thrilled to hear that our team met your expectations and that the issue with sizing was quickly resolved. It’s great to know that you received your new pair within two weeks and that you love the fit and cut.
We can’t wait to keep bringing you more Good American jeans you’ll love.
—The Good American Team
Hi Rabeeta,
Thank you so much for the 4-star review! We’re thrilled to hear that you’re impressed with the great quality of our clothing — that’s exactly what we strive to deliver with every piece. Your feedback means the world to us, and we’re so glad you’re enjoying your Good American items.
—The Good American Team
Quality denim for all shapes and sizes. Love how the jeans fit my curves. Easy to exchange sizes, and great customer service.
Reply from GOOD AMERICAN2026-06-17
Hi Cindy,
Thank you so much for the 5-star review! We’re thrilled to hear that you love the quality denim and how perfectly the jeans fit your curves. Knowing that our pieces are made for all shapes and sizes and that exchanges were easy with great customer service means we’ve delivered exactly what we strive for.
Your feedback truly means the world to us, and we’re so glad you’re enjoying your Good American jeans!
—The Good American Team
Hi Connie,
Thank you so much for the 5-star review! We’re thrilled to hear that you’re loving both the excellent fit and the quality of your jeans — that’s exactly what we aim to deliver with every piece. Your feedback means the world to us, and we’re so glad you’re enjoying your Good American items.
—The Good American Team
Thank you so much for your review! We are happy to hear about your experience with our products and services. We're here for you!
The Good American Team
I love everything about your company - from the quality of your products to the customer service. Keep doing a great job. I won’t wear any other brand of jeans now.
Reply from GOOD AMERICAN2026-06-16
Thank you so much for your 5‑star review! We’re thrilled to hear that you love everything about Good American — from the quality of our products to the customer service. Your support means the world to us, and we’re honored to be your go‑to brand for jeans!
- The Good American Team
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
I have purchased two belts and two blazers from Good American. The quality is excellent and receiving the items were quick. I get so many comments when I wear the blazers and belts! They are pieces that I will have to enjoy wearing for many years.
Reply from GOOD AMERICAN2026-06-16
Thank you so much for your wonderful 5-star review. It’s fantastic to hear that your belts and blazers arrived quickly and have become such standout pieces in your wardrobe. We truly appreciate your support and are honored to be part of a collection you’ll enjoy wearing for years to come.
-The Good American Team
Love love love that Good American has petite styles. Looking out for all the shorties. Thank you!
Reply from GOOD AMERICAN2026-06-16
Thank you so much for your wonderful 5-star review. We love hearing how much you’re enjoying our petite styles and are delighted that they help you find pieces that fit just right. Your kind words and support truly mean the world to us.
-The Good American Team
The jeans are AMAZING and they arrived really quickly.
Reply from GOOD AMERICAN2026-06-16
Thank you so much for your 5‑star review! We’re thrilled to hear that you love your jeans and that they arrived quickly. Your support means the world to us, and we’re so glad you’re enjoying your Good American experience.
- The Good American Team
Quality of products don't match products prices, I bought 2 pars of jeans fit ok but Quality and price comparison doesn't match my expectations.
Reply from GOOD AMERICAN2026-06-16
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
Thank you so much for your 5‑star review! We’re delighted to hear that the jeans have the perfect fit and weight, and that they’re comfortable enough to live in. Your feedback means a lot to us, and we’re thrilled you’re enjoying your Good American jeans.
- The Good American Team
Thank you so much for your 5‑star review! We’re thrilled to hear that you loved your jeans. Your support means the world to us, and we’re so glad you’re enjoying your Good American experience.
- The Good American Team