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GOOD AMERICAN

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202 reviews

4.1202 reviews
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About GOOD AMERICAN

Data updated
Website
goodamerican.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
88% (37/42)
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About this business

Made by women, for women. All bodies. All Sizes. No compromises. Shop the collection of premium denim, swim, shoes, bodysuits, sweats, & more

Written by the business, not verified by us.

Is GOOD AMERICAN legit?

GOOD AMERICAN (goodamerican.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, patient, and always quick to resolve any unexpected problems that might arise. Many people also enthusiastically appreciate the comfortable fabrics, incredibly flattering cuts, and remarkably fast shipping options provided during their purchases. However, some customers also noted significant difficulties with the return process, mentioning strict policies and slow procedures when sending items back. A few reviewers experienced frustrating issues receiving incorrect items, delivery delays, or finding the sizing completely inconsistent across different styles. Others noted that alteration expenses or overly long pant hems required extra effort after receiving orders.

Auto-generated from all reviews of this business. For reference only.

What people say

All around amazing!

Reply from GOOD AMERICAN2026-06-26

Hi Mary, Thank you so much for the 5-star review! We’re thrilled to hear that your experience was amazing. That’s exactly the kind of confidence and joy we aim to deliver every time. Your support means the world to us, and we’re so glad you’re part of the Good American community! —The Good American Team

Different bodysuits than before

Bodysuits are shorter than the ones I purchased from GA 4-5 years ago. Same name, different design and fabric.

Reply from GOOD AMERICAN2026-06-29

Thank you for taking the time to leave your review. We truly appreciate your feedback and are sorry to hear that the bodysuit did not meet your expectations compared to your previous purchase. Your comments regarding the changes in the design and fabric are valuable, and we'll be sure to share them with our team for review. -The Good American Team

Outstanding Customer Service!

Your customer service is outstanding. Even though I had missed my return window, you suggested some options to help me and ended up allowing me to return a pair that didn't work and exchange them for a pair of my choosing. I would highly recommend this company.

Reply from GOOD AMERICAN2026-06-26

Hi Kim, Thank you so much for the 5-star review! We’re thrilled to hear that our customer service team was able to help you find a solution and get you into a pair that you love. Your kind words and recommendation mean so much to us. We truly appreciate your support and hope you continue to enjoy your Good American pieces! – The Good American Team

Always easy to order from Good…

Always easy to order from Good American! love my new white jeans. They're not as stretchy as some of my other GA jeans, but they do fit and look super cute! I ordered the GOOD LEGS STRAIGHT JEANS | WHITE037 in a size 8

Reply from GOOD AMERICAN2026-06-26

Hi Rebecca, Thank you so much for the 5-star review! We are thrilled to hear that ordering with us is always easy and that you're loving your new GOOD LEGS STRAIGHT JEANS. We appreciate your feedback on the fit and stretch, and we're so happy they look super cute on you. Thank you for your support! – The Good American Team

Love this company and my jeans !!

Love this company and my jeans !!! 🩷

Reply from GOOD AMERICAN2026-06-26

Hi Yolanda, Thank you so much for the 5-star review! We are thrilled to hear that you love our brand and your jeans. Your support means so much to us, and we truly appreciate you taking the time to share your feedback! – The Good American Team

Horrendous inseam hem. Super crooked

One of the jeans I purchased has the hem down the leg extremely crooked. The right pant hem was perfect. The left one has the hem so crooked it appears to be at the front of the pant. I can never wear these jeans. Horrendous quality control.

Reply from GOOD AMERICAN2026-06-29

Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right. Please email us at [email protected] with your order details—our team is standing by and ready to help. We’re here for you! 💙 – The Good American Team

The jeans fit perfect

The jeans fit perfect . They’re soft and perfect quality . I bought the size 6-12 and I’m a little less than a size 10 because I have open hips . They’re extremely good , but expensive . Once or twice year I’ll allow myself to buy a new pair.

Reply from GOOD AMERICAN2026-06-24

Hi Vasiliki, Thank you so much for the 5-star review! We’re thrilled to hear that your jeans fit perfectly, feel soft, and deliver the quality you expect. Treating yourself once or twice a year to a pair of Good American jeans is such a great way to invest in pieces that make you feel confident and comfortable. Your feedback means the world to us, and we’re so glad you’re enjoying your Good American denim! —The Good American Team

Still not sure how these pants fit a…

Still not sure how these pants fit a size 6 to 12, but they do! And they fit well..

Reply from GOOD AMERICAN2026-06-24

Hi Tina, Thank you so much for the 5-star review! We love hearing how surprising and satisfying the fit can be. It’s wonderful to know that the jeans not only fit well but feel great too. That’s exactly the kind of confidence and comfort we aim to deliver with every Good American piece. —The Good American Team

I wasnt aware one of these were final…

I wasnt aware one of these were final sale. I bought my same size and they didnt fit, and I was dissapointed, now I am stuck with jeans that didnt fit and was not alerted that they were final sale. This should be transparent on the checkout page so people know what they are buying. Otherwise its misleading.

Reply from GOOD AMERICAN2026-06-29

Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right. Please email us at [email protected] with your order details—our team is standing by and ready to help. We’re here for you! 💙 – The Good American Team

Great customer service

Reply from GOOD AMERICAN2026-06-24

Hi Kymber, Thank you for the 5-star review. We’re thrilled to hear that you had a great experience with our customer service — making sure every customer feels supported and valued is one of our top priorities. Your feedback means the world to us, and we’re so glad we could make your shopping experience smooth and enjoyable. —The Good American Team

Exchange policy disappointing

I bought two pairs of jeans from Good American: the multi size pair are from quite heavy denim. I have worn them, but they are not useful to bring when traveling, due to their weight. The Good Legs Straight pair were a little large, so I requested an exchange, but this is apparently not an option after 14 days, even though the jeans are unworn and have all tags in place. Very disappointing, as they are no use to me.

I love my new jeans

I love my new jeans. I purchased the petite dark flare jeans and they fit perfect. I'm 128lbs and 5ft 1 inches. I was so excited that I did not have to have them hemmed like I normally do even in a petite size. They are so comfortable and fit like a glove! Also, they are very supportive and do not lose much of their stretch after a day's wear. I would highly recommend these jeans!

Reply from GOOD AMERICAN2026-06-24

Thank you so much for the 5-star review! We are happy to hear about your experience with our products. – The Good American Team

M
Marsena KupferUnited States · 4 reviews · Verified · Experienced 2026-05-27 ·

I rarely write reviews

I rarely write reviews, but the customer service I received deserves it. The support team was incredibly patient, knowledgeable, and genuinely cared about resolving my issue. She responded within minutes, walked me through each step clearly, and followed up the next day to make sure everything was still working. It’s rare to feel this valued as a customer. Thank you for turning a frustrating situation into a great experience

Reply from GOOD AMERICAN2026-06-24

Hi Marsena, Thank you for the 5-star review. We’re absolutely thrilled to hear how valued you felt by our customer service team. Patience, knowledge, and genuine care are exactly what we strive to deliver. Your kind words mean the world to us, and we’re so glad we could make you feel supported every step of the way. This is the kind of feedback that inspires us to keep raising the bar for customer care. —The Good American Team

Always a winner

Always a winner, very satisfied with the fit, material and customer service

Reply from GOOD AMERICAN2026-06-24

Hi Joyce, Thank you so much for the 5-star review! We’re thrilled to hear that the fit and material is perfect for you. That’s exactly the seamless experience we strive to deliver, and your satisfaction means the world to us. We’re so glad you’re enjoying your pieces and we can’t wait to keep bringing you more styles you’ll love! —The Good American Team

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