I was confused about adding software
I was confused about adding software. My tech came online and did everything needed in about 2 min that would have taken me hours and multiple help session. Thank you so much!
About Gosoftware
Data updated- Website
- gosoftwarebuy.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 0% (0/7)
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About this business
GOSOFTWARE is dedicated to 100% customer delight ensuring that everything from placing your order to delivering it right to your doorstep is smooth and hassle-free.Purchase Online and download instantly.Email delivery within 10 minutes 100% legitimate SoftwareActivation HelpCompetitive pricingOfficial Reseller of Top Brands24/7 Support AvailableContact us at https://gosoftwarebuy.com
Written by the business, not verified by us.Is Gosoftware legit?
Gosoftware (gosoftwarebuy.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and patient staff for guiding them step-by-step through complex software installations and resolving technical issues quickly. People consistently mention the exceptional customer service, noting that support agents are responsive, friendly, and willing to spend extra time ensuring everything works properly. However, some customers also noted frustrating issues with invalid product keys or software activation errors that required additional troubleshooting. A few reviewers experienced difficulties when purchasing through third-party platforms, mentioning that certain licenses eventually failed to work or lacked proper support.
Auto-generated from all reviews of this business. For reference only.What people say
The software is very affordable and works great
The software is very affordable, and works well. The real great part of this company is the technicians that help with any issues. This was a big one, and they spent over an hour working at the problem. It was not fixable by their team on one computer, but they were able to make the software work on a different computer. Luckily the issue did not transfer over to the 2nd computer. But they spent over an hour with me and that is really rare for support techs to do. I really appreciated their time (and patience) - I am not a techy person, but I try. And the tech was easy for me to work with.
Mixed bad - good software but pressured to tip customer service
I had no issue downloading the software but did have trouble installing it which required me to contact customer service. He was able to help me but towards end he pressured me into giving him a tip. When I tipped him (which really seemed a bit odd) he pressured me to increase it because "he had to split it with the company. He was still using the utility so he could access my computer for the install & he could see what I tipped. Since he wasn't finished with the install I felt like there might be "issues" with the install if I didn't tip. So I did increase it as I felt a bit held hostage. The whole transaction made me uncomfortable & because of it I probably wouldn't purchase anything else from this company.
great price on Microsoft Office 2024 Professional Plus Windows PC -- works great!
I was leery about buying an MS Office product through an intermediary, but the Groupon price for Microsoft Office 2024 Professional Plus Windows PC was too good pass up. So far, everything is working fine -- I just needed and am using Word. One does need to be confident in following directions, including using the product key in the confirmatory email, and removing any early version of MS Office on your computer. No problems though. So glad this downloadable version -- with NO AI -- is available. It appears there is responsive customer support, too.
Scam. License was not valid
I received the Microsoft Office License Key but it did not work. I called immediately for a refund and they said they could only refund a portion and would keep a $50 restocking fee. However, they did not ever issue any refund. I have called and emailed several times, with no support or refund. This is a scam.
He knew what to do and got me up and…
He knew what to do and got me up and running!
Microsoft downloads are always…
Microsoft downloads are always cumbersome; made more so when licenses are purchased through a third party. This was no different, but technical service/support made it happen.
Very Impressed with Gosoftware
First Off, I am very skeptical about purchases on the internet, however I did pur have this Office Homw and Business 2024 from gosoftware at Groupon. That said I felt it was a trusted site. That said I was still unsure. However when I had trouble with the activation of the software I sent an email to gosoftware and got a very nice Indian gentleman on the phone by the name of Jay. Jay had walked me through the first email I got, he helped me Identify my License Number and he also connected to my computer to help me properly install it. Again, while im always skeptical it was a pleasant experience and we chatted about many things including US and India relations etc. Throughout the whole time Jay pleasantly assisted with the installation of the Software as well as giving me some friendly tips on how to properly eliminate oe flush our temp files/junk files feom my system. He actually did it himself. He further helped me uninstall old version of Norton and Macafee where I needed to subscribe and never did. The system seemed to work more smoothly and I have to say Im pleasantly suprised of the Customer Service from Gosoftware. This is what I look for as an American making a purchase feom a Foreign seller. That is a high level of professionalism and customer service and tgat is what Mr. Jay delivered. Hope it keeps working well. Fingers crossed. Thank you Mr. Jay.
Step by step instructions for receiving…
Step by step instructions for receiving the voucher and the excellent online support
Contacted the technical team to resolve a download issue
Contacted the technical team to resolve a download issue, the technical issue I had was not a simple one but was resolved really well.
Fast response to request email
Fast response to request email. Very professional and effective work. Provided solution very quickly.
good service
good service à bit difficult to understand the language cause i am french
Very supportive and professional
Very supportive, took about 2hrs, but managed to sort all the issues out that I had. Overall still felt the service was quick and professional
Fantastic customer support
Fantastic customer support. Entire process was execptional
Knowledgeable Technician
My technician quickly diagnosed the problem and resolved it quickly.
Excellent
Excellent. Robert was very helpful and patient. I am grateful for his assistance.
Fast response from support
Fast response from support. Fixed the issue in 2 minutes.
The agent
The agent, Robert, was excellent. The subject was very hard but he walked me through it.
Robert was knowledgeable
Robert was knowledgeable, courteous and patient. He recognized my concerns and he addressed them perfectly.
Robert helped me through some loading…
Robert helped me through some loading issues with an old Mac computer. Getting MS office set up and working. Great service.
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