Production Automation Corporation

Great customer service, competitive price.

Great customer service, competitive price, stock available.

PO 11037_ESD Chairs

Quick response with receiving a quote. Great Customer Service in keeping me informed of my shipment.

PAC is reliable and professional

PAC is reliable and professional. Prompt to respond to any questions. Deb has been great, from the quote, to the order, to the transaction, to receiving the product. I compare price/product with other companies, but I have been purchasing from PAC for the last few years as a result. Great company to work with.

Great Service!

Production Automation went way above expectations to meet our requirement.

Great service..excellent products.

Jim L.United States · 2 reviews · Verified · Experienced 2023-05-03 · Posted 2023-05-18

Working well, no problems.

I bought the StatPro ADL-3D122N Filament dry cabinet. Product is as advertised and arrived when they said it would. I have 21 rolls of PETG and PLA+ in it now. It took about a day and a half to get down to 8% R.H. Room is around 35-40%R.H. After opening door it takes about an hour to get back down to below 10%. Have not tried leaving spool on hanger and printing from cabinet but will probably try it in the future. All around good quality piece of equipment.

They were very easy to deal with.

They were very easy to deal with. Knew just what I needed. Thank you

fast and quality

Replacement part

I purchased equipment from a grocery liquidation and was able to get replacement pieces easily.

I have been ordering material for some…

I have been ordering material for some time now and the customer Rep (Deb Brunote) is fantastic. My orders are always correct with delivery and pricing, she makes it so easy.

Price

Price, delivery, and professional web site.

Great company

Awesome customer service, quick shipping, and quality material!

Awesome customer service, quick shipping, and quality material! Would definitely recommend and buy from again!

I chose this company because of the…competitive pricing

I chose this company because of the pricing. Delivery was quick and product is exactly as described. I will be purchasing more products them in the future and I highly recommend them.

I thought I was ordering a 12 ft x 22…

I thought I was ordering a 12 ft x 22 in mat. What I got was 12- 12 in x 22 in mats. I have called and emailed to get this issue resolved. Was told that I would be getting a RMA Label so I could return the wrong items for a refund. That was 3 days ago. I still have not received anything. On top of that it was over a month after I placed my order before someone contacted me about the color I wanted was backordered. Invoice says notification of shipment within 72 hours never received one. They just showed up one day over 2 months after the order was placed. 4/22/23 Item is returned and fully refunded. Thank you.

Responsive

Responsive, informed, prompt, effective. Everything a customer wants, and it keeps me coming back, even though I am a demanding customer.

Demanding Customer Tamed

We have been demanding. PAC has been professional, responsive, and very good to work with. We have asked for a lot of information and PAC has delivered beyond our expectations. Your not just dealing with a black box on the internet. PAC is real people helping fill your orders and answering tough questions.

Timely delivery and good quality…

Timely delivery and good quality products at economical price.

Customer service was great

Customer service was great. Only thing that doesn't make this 5 starts is the time from order to delivery. Almost 2 months.

consistent quality and reliability

Consistent quality and pricing