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GrabBars.com

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100 reviews

4.8100 reviews
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About GrabBars.com

Data updated
Website
grabbars.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (4/4)
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About this business

GrabBars.com is the the internet's #1 destination for grab bars for showers, bathtubs, toilets, and more! Our bathroom grab bars come in a wide selection of colors, styles, shapes, and lengths. Searching for a specific designer grab bar? Rest assured, we have it. All grab bar orders ship within 24 hours!

Written by the business, not verified by us.

Is GrabBars.com legit?

GrabBars.com (grabbars.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the wide variety of stylish, premium-quality products available through the user-friendly website. Many people also appreciate the exceptionally helpful customer support team and the remarkably simple ordering process that makes everything stress-free. However, some customers also noted frustrating issues with the return process, specifically facing unexpected difficulties regarding refund requests or strict policies. A few people mentioned that sending items back felt complicated, and some experienced challenges when trying to resolve product inquiries. Others felt that certain product descriptions did not quite match what actually arrived at their homes.

Auto-generated from all reviews of this business. For reference only.

What people say

Great company to do business with

Great company to do business with. I have ordered the wave grab bars for two homes. I didn't want grab bars that looks commercial. They look very nice.

Reply from GrabBars.com2026-03-31

Thank you for your review. We are glad you found an option that fits your style and needs. Jayme Operations Manager 704-800-4629

Buyer beware!

Ordered some grab bars in the wrong size. Had to return, pay 20% restocking fee and return shipping fees. I get it. Some of the parts returned were dented (not sure why when the website claims "supports up to 500 pounds". I was notified that the items are deemed "non-refundable". But they will ship them back to me for yet another $10 fee. Not! Moral of the story - Just be very careful if you place an order.

Reply from GrabBars.com2026-03-31

Thank you for your feedback. We understand how frustrating this situation must be and appreciate you sharing your experience. We strive to be transparent with our return policy. The bars you returned had damage to their flanges as noted & pictured in the email we sent you. As they are not able to be returned to inventory we offered to ship them back to you at a reduce rate. If there’s anything further we can do to assist, please don’t hesitate to reach out. Jayme Operations Manager 704-800-4629

Quick Service/great customer service

I ordered an incorrect grab bar and they fixed the problem in no time. Shipping and delivery was super fast as well for the bar I did order correctly.

Reply from GrabBars.com2026-03-31

Thank you for sharing your review! We’re glad we could quickly resolve the issue and get everything to you without delay. Jayme Operations Manager 704-800-4629

I am very pleased that I found this… Lee G.

I am very pleased that I found this website when searching for items to maintain my bathroom safety and usefulness. The grab bar I purchased is perfect, mounted quickly and easily, and looks great. I doubt I can budge it from its wall mounting. I am a very pleased customer and have easily, and reasonably, added a level of safety to my bathroom. Thanks for a great item and equally great customer service. Lee - Leonard Garigliano, 3/38/26

Reply from GrabBars.com2026-03-28

We’re glad everything met your expectations and your are happy with your grab bar. Thank you for your kind review! Jayme Operations Manager 704-800-4629

Great Experience

The web site is easy to use and the descriptions are great! You know what you are buying. The grab bar was received when promised and it is very well made. Appreciate the quality!

Reply from GrabBars.com2026-03-28

We’re glad the information made it easy to make your choices and that everything met your expectations. We appreciate your review! Jayme Operations Manager 704-800-4629

What I was hoping for and more!

Was having a hard time finding the size and color of grab bars we needed. We had no problem finding them at GrabBars.com. I couldn't believe, ordered them on a Friday afternoon and they were delivered Monday morning. Didn't pay for extra shipping and live in the Midwest, which isn't close. They were all and more than expected. They are great quality and very well made and look great. So glad we found them.

Reply from GrabBars.com2026-03-28

Thank you for sharing your review. We’re glad you found exactly what you needed and that everything exceeded your expectations. We appreciate you choosing us and are happy we could deliver a great experience. Jayme Operations Manager 704-800-4629

Purchasing on line with Grabbar was EASY.com…

Purchasing on line with Grabbars.com was seamless and easy. I would highly recommend doing so. This is around the 4th project Ive ordered for.

Reply from GrabBars.com2026-03-28

Thank you, we truly appreciate your continued trust and support across your projects. Jayme Operations Manager 704-800-4629

Excellent experience with online ordering!

Very clear website, easy ordering, quick delivery as expected! The items look well-made and we look forward to installing them.

Reply from GrabBars.com2026-03-28

Thank you! We’re glad the process was smooth and that everything arrived as expected. We hope installation goes just as easily! Jayme Operations Manager 704-800-4629

Great selection, great quality, reasonable pricing

Great selection of finishes and sizing options at reasonable cost. Easy to order on line and shipped well packaged in reasonable time. Needed to install the grab bars following my spouses hip surgery to allow safe access in the bathtub/ shower. Don’t shop big box stores go to GrabBar.com, you will not be disappointed. Installation can be done by anyone who is handy and has the right tools. Most critical is having the right drill bits for tile installation! You can order the diamond chip bit , I found my Black & Decker Tile bits ( I had) easier to use.

Reply from GrabBars.com2026-03-28

Thank you for your thoughtful feedback! We are wishing your wife a swift and smooth recovery, and we appreciate you choosing us to help improve safety in your home. Jayme Operations Manager 704-800-4629

Grab bars

I have purchased several previous grab bars from grab bars.com. They came very fast, and are exactly what I looked at in the picture with no deviation, smart, sleek looking, and very happy with my purchase. I would recommend grab bars.com

Reply from GrabBars.com2026-03-28

Thank you for your recommendation! We truly appreciate your continued support and are glad everything has met your expectations each time. Jayme Operations Manager 704-800-4629

Your product is so beautiful

Your product is so beautiful! Loved the bathroom grab bars; they look wonderful and am just as pleased as the 2 shower grab bars I just requested. Fair pricing, very artsy, and quick response in sending the new items.

Reply from GrabBars.com2026-03-18

Thank you for your wonderful review! We’re so glad you love the look of your grab bars. We truly appreciate your continued support! Jayme Operations Manager 704-800-4629

Bar selection is excellent

Bar selection is excellent, price relative and connection to a local installer, just spectacular!!!

Reply from GrabBars.com2026-03-05

Thank you for your wonderful review! We’re so glad to hear you are happen with your experiance. We truly appreciate your support! Jayme Operations Manager 704-800-4629

Very professional

Grabbars had exactly the type of bar that I wanted, so I didn't need to compromise what I got. There website was easy to navigate to find the material, style, finish and lengths that I was looking for. They were also swift in filling my order and kept apprised of the status. And to top it off, they cost less than any other product that I could find. Kudos!

Reply from GrabBars.com2026-02-23

Thank you for your wonderful review! We’re so glad you found exactly what you were looking for. We truly appreciate the kudos and your support! Jayme Operations Manager 704-800-4629

Do not trust grabbars.com advertising

Do not trust grabbars.com advertising, their item pictures are nothing like the product you will receive and they will not work with you to return the items. You can only return items if you pay a 20% restocking fee and you pay for return shipping to them. That is no way to make your customers 100% satisfied. It's more like they will be 100% satified to make you pay more and they keep your money. You will be better off staying away from grabbars.com and buy your safety equipment from a locally trusted business, that will make you 100% HAPPY. I wonder how many returns are never approved because they say items were damaged when they received them? I also wonder how many pictures they have of damaged products to say it was your return? Think about it people, with the experience I had with them, I would not trust them. Anyone need a 24” grab bar and two 12” grab bars, “brushed nickel”. They are SILVER, not the color their website shows. I gave them a ONE rating but they don’t even deserve that. UPDATE: My sister stopped by and said she would like to get some grab bars for her second bathroom and thankfully I told her to stay away from grabbars.com! I’m happy to tell people not to buy from them, maybe it’ll be one crappy business that shuts down.

Reply from GrabBars.com2026-02-17

Thank you for taking the time to share your review. As previously communicated, our return policy—including the 20% restocking fee and customer responsibility for return shipping—is clearly posted on our website and is applied consistently to all eligible returns. We understand that policies may differ from large retail stores, and we aim to be fully transparent so customers can review this information prior to purchasing. I also want to again clarify that we do not offer a champagne-colored finish. The product you ordered is listed as Brushed Stainless, and the product description clearly states: “Brushed stainless steel grab bars have a cool blue-gray finish.” We also provide a dedicated Colors/Finishes tab and a product video to help accurately represent the appearance of each finish. While we strive to present finishes as accurately as possible, screen settings and lighting can affect how colors appear online. Regarding returns, all returned items are inspected upon receipt, and any damage is documented. Returns are processed fairly and in accordance with our posted policy. We have never and will never carry Moen products. We regret that your experience did not meet your expectations and appreciate you sharing your feedback. Jayme Operations Manager 704-800-4629

Wave Grab bar

Ordering was easy and secure, delivery fast and I love the modern look of the Wave grab bar I ordered. I will update once it has been installed and I have used it.

Reply from GrabBars.com2026-02-17

Thank you for your review! We’re thrilled you are pleased with your grab bar. Jayme Operations Manager 704-800-4629

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