For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

Grae Cove

Claimed

101 reviews

4.0101 reviews
Write a review

About Grae Cove

Data updated
Website
graecove.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Replies to negative
67% (14/21)
Do you own Grae Cove? Claim this profile for free and start replying to reviews.

About this business

Hi! 👋 We're Grae Cove and we’re stoked to meet you. Our mission is simple: create beautiful, premium essentials using sustainable materials to offer you a new kind of luxury living—and all at an exceptional price. Sound impossible? Well, we thought so too, until we skipped tradition and took matters into our own hands: crafting our goods with our own designers and crafters. Rather than designing pieces that are meant to be worn once, we’re designing lasting pieces using sustainable or natural fabrics from responsible and ethical sources. Our collections feature eco-friendly fabrics like linen that is certified OEKO-Tex Standard 100 in a number of carefully crafted designs truly made to last. The fabrics are 100% traceable European flax and woven in China. That's just one way we're #TheGraeWay. Best SellersNew ArrivalsDressesBeddingTopsBottoms🍃 All Linen, All Season LongComfy ChicPremium QualityEveryday Prices✈️ Complimentary Shipping30 Day Free ReturnsFree Shipping Over US$79.00Discover the Premium Linen You’ll Love For Life at graecove.com.

Written by the business, not verified by us.

Is Grae Cove legit?

Grae Cove (graecove.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-11.

What people say

I like the pink dress I bought but…

I like the pink dress I bought but black dress is see-through. How can I wear that when it shows my legs...

Reply from Grae Cove2023-08-21

Hi Julie - Thank you for your review. We value your feedback and I can understand your concern about the black dress. I took a look at our returns portal and I did not see that you had requested a return on this item. So, I've reached out to you via email so that we may handle this quickly for you. Please kindly check. Warm Regards, the Grae Cove team

Taking forever to return

I wanted to return some purchases but couldn’t do it online. The website said someone will contact me but no one contacted me after a couple of weeks. So disappointed!

Reply from Grae Cove2023-08-20

Hi Serena - Thank you for your feedback. I'm very sorry that you had to wait several weeks. But, I've processed your refund. Please kindly check your email. Please let us know if you have any further questions. Warm Regards, the Grae Cove team

Slow service, poor quality

Took as long as they possibly could to ship. Texture and cut of dress aren’t great. I wouldn’t shop here again.

Reply from Grae Cove2023-08-21

Hi there, I'm sorry that you felt that the order too longer than you were expecting and it wasn't the quality that you were expecting. I took a look at your order and I do not see a return request. I've reached out to you so that we can get this handled quickly and efficiently for you. Please kindly check. Warm Regards, the Grae Cove team

Need improvement in return policy

I tried to return my purchases as they did not fit well. I filled some form out and you said you’d get back to me. I haven’t heard about my return. Sadly I will not be buying from your company again.

Reply from Grae Cove2023-08-21

HI Barbara - I apologize for the delay in processing your return. I've processed your refund and reached out to you via email now. Please kindly check. Please let us know if you have any further questions. Warm Regards, the Grae Cove team

Great clothes, disappointing returns system

First time ordering with this company and really pleased with the quality of the clothes and how they were packaged (so much so that I went back online and ordered some more for my holiday straight away). However I want to return a few items due to them not fitting properly and I’m disappointed with their returns system - a returns request has to be logged on their website which I did about a week ago and still had no response. I’m hoping the reviews from others on here who didn’t manage to get a refund don’t turn out to be the case here as well…

Reply from Grae Cove2023-08-20

Hi Sarah - Thanks for your review. I'm sorry that your returns process did not go as smoothly as expected. I've processed your refund and sent a follow-up message. Please kindly check. Please let us know if you have any further questions. Warm Regards, the Grae Cove team

People also looked at