Hi! 👋 We're Grae Cove and we’re stoked to meet you. Our mission is simple: create beautiful, premium essentials using sustainable materials to offer you a new kind of luxury living—and all at an exceptional price. Sound impossible? Well, we thought so too, until we skipped tradition and took matters into our own hands: crafting our goods with our own designers and crafters. Rather than designing pieces that are meant to be worn once, we’re designing lasting pieces using sustainable or natural fabrics from responsible and ethical sources. Our collections feature eco-friendly fabrics like linen that is certified OEKO-Tex Standard 100 in a number of carefully crafted designs truly made to last. The fabrics are 100% traceable European flax and woven in China. That's just one way we're #TheGraeWay. Best SellersNew ArrivalsDressesBeddingTopsBottoms🍃 All Linen, All Season LongComfy ChicPremium QualityEveryday Prices✈️ Complimentary Shipping30 Day Free ReturnsFree Shipping Over US$79.00Discover the Premium Linen You’ll Love For Life at graecove.com.
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Is Grae Cove legit?
Grae Cove (graecove.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-11.
This is lovely clothing, appears to be well-made. I ordered four items and had to return three. One item, the pink long sleeved shirt was too short for me in the body, it hit me mid-stomach which does not suit me at all. For reference I am 5’ 8”. The colour is lovely and it really is a beautiful shirt.
I returned two items because of the colour. The sleeveless green tank is a green that makes my skin look sallow. I had the same problem with the rust-coloured top. I wear green and terra cotta but these were just not suitable for my colouring. These are personal choices and do not reflect the quality of the items but it is a chance you take when you order online.
I found the return process difficult at first but someone from Customer Service reached out to me and quickly resolved my issue. I was offered a refund.
The clothes are great, but after a few wash (gentle no dryer), the clothes seem to wear out quickly. The fabric is increasingly transparent. Some models more than others. I love the design, all the clothes I've ordered fit perfectly but after two orders, I'm a little disappointed with the quality. Also, the choice of colors is limited.
The clothes were beautiful and well-made, but for ill-fitting items, The return process was difficult and fussy- the online system worked poorly. It took a stressful amount of time for the return request to be submitted, but eventually a customer service representative got back to me, and was then very helpful and considerate.
Reply from Grae Cove2023-08-19
Hi Anna -
I sincerely apologize for the delay in processing your return. That's not the experience that we want our customers to have. I can understand your concern and frustration.
I've processed your return now. And, I have sent a follow-up email with instructions as well. Please kindly check.
Please let us know if you have any further questions.
Warm Regards,
the Grae Cove team
This is my third time buying. These clothes are so high quality and comfortable. The linen is great for my sensitive skin, which often reacts badly to fabrics. I will probably end up buying more!
I ordered a medium size dress. I understand that it is supposed to be a loose fit dress but it is just so big. (More like XL). The quality of the material was not what I expected too.
Very disappointed customer
Reply from Grae Cove2023-08-19
Hi Pauline, Thank you for your feedback. I'm sorry that the size and the material did not meet your expectations.
I didn't see a return request on your order. I've emailed you to follow-up. Please kindly check your email.
Please let us know if you have any questions.
Warm Regards,
the Grae Cove team
EDIT: Received email from Grae Cove; seems like they are transitioning to a new returns portal. They volunteered to take care of my returns issue and resolved it promptly, which was much appreciated.
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No return info online. You have to "email a request for return" & that request is never answered. Scam.
Reply from Grae Cove2023-08-18
Hi there - I'm sorry that you felt you weren't able to return and you sent an email that went unanswered.
Our returns portal is located the Help section of our website here: https://www.graecove.com/pages/returns
I've reached out to you as well so we can handle your return promptly. Please kindly check.
Warm Regards,
the Grae Cove team
I was nervous to order from this company because of some of the negative reviews on here saying it took too long too receive their order, or the sizes were way off, or critiques that it was shipped from China. But I am very happy with the 3 items I ordered (pants, skirt, and shirt). I got all size medium and they are very standard to the American size. I got my order 10 days after ordering which is pretty great. And the critiques that they're shipped from China are pretty silly considering most of our brand name clothing in the US is made in China (Old Navy etc.); This company just ships directly from the manufacturer, saving cost. It's a really high quality linen cotton blend for a good price, and unless you want to spend $200 for a pair of pants made in America, you're not going to find that elsewhere. Also obsessed with the adorable coconut buttons! :)
I was not familiar with this company, but I thought I would give them a try. I am so happy with the quality of the shirts and dresses I ordered. They are beautiful and well-made! The colors are gorgeous, the fabric and sewing is excellent. Everything lays well and has washed nicely. The shipping did take awhile (I ordered June 11 and it arrived July 5), and the returns process was a bit drawn out (you have to get through some back & forth emailing and 24-48 hour waits), but they were communicative and honest about following their policies. They processed my refund quickly for the few things that I didn't keep.
The products are good quality, nice color, great fit for me. The shipping took too much time. I planned to wear those dresses on my vacation, so I ordered on July 9th but I received those on July 23rd which I already left home for the vacation. The dresses did not arrive on time. I think it takes too much time to get.
Also the dresses fit great for me, body is wide and have enough length, but as a size of Large, sleeves might little small. It's ok for me but usual L size sleeves are more wide and not too tight I guess. For some people, it might too tight.
I want order more dresses but I can't find any more design and color I like, so I wish they have a little more variety of them and new products.
I really liked the dress, the fabric feels super high quality. One piece didn't work out for me, not suited for my bodytype, and the return was seamless.
This company has poor customer service.
I needed to return a couple items from grae cove.
The company would not allow it even when it was within the 30 day window.
Reply from Grae Cove2023-08-18
Hi Elizabeth - I'm sorry to hear that you were not able to return your items. I can understand your concern and frustration.
I took a look into your order history. The order arrived on July 9th. It appears that you sent a return request on August 14th which is a few days beyond our 30 day return policy. If this information is incorrect or you have extenuating circumstances, please contact us.
Thank you for your understanding.
Warm Regards,
the Grae Cove team
I purchased this blouse based on the measurements given, since it was not American made and the sizes could be different numbers. It had a fabric sizing on it when it arrived, so I washed it in cold water and dried it cool, per the instructions. The blouse shrank and is now too small. Had I ordered my normal size it probably would be fine. I cannot return it since it’s been washed, but I would not have known it would shrink without washing it. Catch-22. I’ll probably cut it apart and make a sewing pattern for it to make one myself, adjusting the size. Otherwise the quality of the blouse is very good—well constructed and good quality linen. And yes, it’s real linen!
Customer service communications have been good but it’s been a month and I still haven’t received my package. I’ll update once I get them.
Update! I finally got my dresses they fit great. I reached out to customer service with my measurements before purchasing and they helped me choose some style.
I’m busty and something I should have remembered is that wrap and faux wrap don’t really work for the girls. But I’m going to stitch the neckline down and call it a day.
The fabric was comfortable and light. Very pretty colors. I lovely smell of linen.
Make sure you leave plenty of time for your packages to arrive but you’ll be happy once they get there!
Reply from Grae Cove2023-08-16
Hi there -
I'm sorry to hear that the original package was lost. But, I'm pleased to hear that we were able to resolve your issue quickly. I understand that a new replacement order has already been arranged.
Thank you again for your patience.
Warm Regards,
the Grae Cove team
Unfortunately the clothes that I ordered were not fit on me and I had to return it. Thanks team They helped me with this and processed the return so quickly.
VERY BAD EXPERIENCE I WANT TO RETURN WHAT I PURCHASED AND THEY DO NOT GIVE ME MY LABLE TO RETURN WHAT I PURCHASED
Reply from Grae Cove2023-08-16
Hi Esperanza -
I'm sorry that you did not have a smooth return process.
I just looked up your order in our returns portal and I do not see your request there. I will send you an email so we can get this handled right away for you.
Warm Regards,
the Grae Cove team
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