LNP 梅琳达很棒
LNP Melinda 很棒,她询问了有关我健康状况的所有问题。我还没有收到处方,因为我今天才和她谈过。
We love hearing about positive experiences! Thanks for sharing your feedback.
Henry Meds mission is to make healthcare for chronic conditions, including weight management, accessible to every American who needs it, no matter their finances. Our vision is to reinvent how healthcare success is judged; by achieving the best medical outcomes per dollar spent. We offer top quality telehealth care along with best-in-class client support.
Written by the business, not verified by us.Henry Meds (henrymeds.com) has a 3.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 38% give 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the medical staff is exceptionally knowledgeable, professional, and always ready to listen carefully to personal health concerns and questions. People also appreciate the smooth and straightforward consultation process, noting that virtual appointments are entirely hassle-free and very easy to manage. Some reviewers were not happy with customer support, stating that it is often extremely difficult to get through on the phone or receive timely replies. A few customers additionally reported frustration regarding communication gaps during recent provider transitions, along with confusing instructions for managing medication dosing.
Auto-generated from all reviews of this business. For reference only.LNP Melinda 很棒,她询问了有关我健康状况的所有问题。我还没有收到处方,因为我今天才和她谈过。
We love hearing about positive experiences! Thanks for sharing your feedback.
3 月 25 日至 26 日,我是 Henry Meds 的客户,这次经历非常棒。执业护士都很棒。我喜欢这样一个事实:在需要时我可以与医疗专家交谈。我确实同意另一位评论者的观点,即打电话可能很困难,但如果您留言,他们通常会在几个小时内给您回电。我刚刚与 Henry Meds 续订了我的订阅(目前正在发货),因为上次它是完美的。我调查了很多其他 GLP-1 提供商,但隐藏费用和会员费都与 Henry 的价格相同,所以我坚持使用它们。我强烈推荐亨利医药。
Thank you for your wonderful 5-star review! We’re thrilled to hear that our team made a positive impact on your experience. Providing excellent service is our top priority, and your kind words mean so much to us. We appreciate your support!
Tamika B. 迅速、专业并且非常乐于助人。她也很快回复并解决我的问题。她确实让我的处境比预想的要好。我感谢她的所有支持!谢谢你!
We appreciate your 5-star review! It’s great to hear you had a positive experience with our team. Providing outstanding support is always our priority.
起初我很沮丧,正在考虑换公司。 我发现沟通方式有所不同。 上周五,我与 Patricia S 进行了交谈。她的客户服务完全超出了我的预期。 她今天跟踪了我。 帕特里夏为你救了一个客户。 你有一个很棒的员工!
Thank you for taking the time to leave such kind feedback! We’re dedicated to providing great service, and your words motivate us to keep improving.
这家公司存在有毒情况。他们希望您预约,但随后您发现您无法见到提供者,因为他们正在等待新的提供者加入。没有一致性,收费过高,在一个月没有回复后收到了一封很长的笼统电子邮件,没有任何实际帮助。还有更好的公司。 不报名,立即取消!!!!
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
一开始很棒……在过去的三个月里,我一直在追求我所签署的处方,该处方应该涵盖两个月的时间。两个月来我一直不停地打电话和发电子邮件,我得到的答复是,基本金额基本上是试用金额,而事实上,我的身体没有达到基准数字,这本质上是我自己的错,尽管提供者为我想要获得的金额开了处方。完全骗局不要这样做。
Thank you for your review. We take all feedback, especially negative feedback, seriously and use it as an opportunity to improve. We appreciate you taking the time to share your thoughts, and we’re sorry that this is not the experience we want for any patient at Henry Meds.
我在后续远程医疗访问中与我的提供者获得了非常好的体验,以便我更新我的处方。我的提供者詹妮弗·菲克斯(Jennifer Fix)倾听了我的意见,并且很友善。迄今为止,我很享受在 HenryMeds 的经历。
We sincerely appreciate you taking the time to share your experience! Your feedback motivates us to keep providing excellent service.
访问快速而轻松,我的药物立即得到补充。但成本仍然相当高,特别是考虑到这些药物的成本正在大幅下降。
Thank you for your review! We’re happy to hear everything went smoothly for you.
我仍然对亨利·梅兹非常失望。他们最近更换了医疗服务提供者,并指导客户从三个选择中选择一个。选择之一是什么也不做,订阅也不会续订。我没有做任何更新,但他们在未经预约或同意的情况下向我收取了近 300 美元。 我尝试联系他们,但像往常一样,我没有得到回复! 这不仅令人沮丧,而且是欺诈性的。
To better assist you, we've requested some additional information. Trustpilot will send you a request shortly—please take a moment to provide the necessary details. Your cooperation is greatly appreciated, and we thank you for helping us address your concerns!
今天早上 7 点与提供者预约,但她没有出现!浪费了我的时间!这不是我第一次和这些人一起经历可怕的经历
Thank you for your review. We are always disappointed when unexpected situations arise, and will do our best to resolve any issues. Our Care Coordination team will be happy to assist at [email protected].
我已经使用亨利药物一年多了。一路上出现了一些小问题,但他们的客户服务很快就做出了回应并纠正了问题。
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
请勿使用该公司进行 TRT!大约两个月前,我开始接受他们的治疗,最初一切都很好,除了我的第一次预约在最后一刻被提供者取消了。尽管这很烦人,但我还是在几天内重新安排了时间。上个月,他们给我发了三封电子邮件,说我会收到一封有关我的实验室的后续电子邮件。由于我从未收到过,所以我给他们的客户服务发送了两次电子邮件,但没有得到回复。然后我打电话给客服,终于收到了我的实验室订单。获得实验室后,我上网安排与提供商的跟进,但没有找到任何方法。所以我再次给客户服务发电子邮件,被告知四个星期没有预约!这意味着他们将在一个多月内不会补充我的 TRT。快速谷歌搜索一下,你会发现这家公司一团糟。我试过打电话给客服,现在只能留言。看来他们要屈服于我了。令人愤怒的是他们的代表缺乏任何形式的道歉或同情。此外,尽管他们无法为已有的客户提供服务,但他们仍在吸引新客户——从医学的角度来看,这是非常不道德的。还有很多其他公司提供 TRT,所以一定要避开这家!
Thank you for your review. We take all feedback, especially negative feedback, seriously and always try to use it as a tool for improvements. Again, thank you for your time, this is clearly not the kind of experience we wish for any patient to have with Henry Meds.
只是一家公司的一个笑话——我必须离开亨利医疗公司去寻找更好的供应商——我第一次遇到这种情况时就应该离开。 我目前已经 5 周没有睾丸激素了。 何时需要实验室工作的通知不充分(尤其是当您出差时),如果没有实验室工作然后咨询医务人员,就不会提供 TRT。与医务人员的预约非常困难——等了10天预约才被取消,两周后又重新安排。 但是 - 我仍然必须每月付款!
Thank you for your review. We take all feedback seriously, especially negative feedback, and use it as an opportunity to make improvements. We appreciate you taking the time to share your thoughts, and we’re sorry this was not the experience we want any patient to have with Henry Meds.
我是 Henry Meds 的前订阅者。 他们反应非常灵敏,能够快速配药。 我确实注意到我在预约医生时遇到了一些困难,并被告知他们正在过渡并增加更多医生。
Thank you for sharing your experience! Your feedback is important, and we truly appreciate it.
我曾多次联系亨利·梅兹(Henry Meds),但没有得到回应。这就是问题所在!我允许 Henry Meds 代表使用我的名字查找我的电子邮件并让某人回复我。 至少在这个论坛上已经有人回应了。
To help us look into this further, we’ve requested a bit of additional information. You should receive a message from Trustpilot shortly—when you do, please take a moment to share the details requested. We really appreciate your help and the opportunity to get this resolved for you.
我不知道为什么所有这些评论都说工作人员礼貌且反应灵敏,几乎不可能与真人交谈,他们给我发送订单的时间太晚了,这样我就可以安排我的血液检查,然后一旦我完成血液检查,他们就没有预约与他们的医生会面 2 到 3 周,所以我支付了 12 个月的服务费用,最多我得到了 9 个半月的治疗,剩下的时间是我等着与人交谈,因为他们忘记发送我的实验室订单
Thank you for sharing your feedback. We understand how frustrating delays related to lab orders, appointment availability, and communication can be. Because patient privacy regulations prevent us from discussing the details of any individual's care in a public forum, we are unable to comment on specific account circumstances. However, we take concerns regarding scheduling, treatment continuity, and customer support seriously and encourage patients experiencing issues to contact our support team directly so their situation can be reviewed. We appreciate all feedback and continuously work to improve our processes, communication, and overall patient experience.
远离亨利药物。我从他们那里获得了两年的睾丸激素,他们是一家很棒的公司。始终快速且反应灵敏。然后三个月前事情发生了变化。在我取消订阅后,他们停止运送我的药品,但每月继续向我的信用卡收取 129.00 美元的费用。这种情况已经发生了三个月。我已经打了大约 15 次电话并留言,但没有人回电话。我本来想阻止他们向我的卡收费,但蔡斯说,因为这是订阅,所以我不能这样做,所以我每个月都要对收费提出异议。蔡斯说我必须取消这张卡,但仍然不能保证这会起作用。搞什么?我刚刚与另一家公司签约,如果我预付一年费用,这家公司会便宜很多。我有。顺便说一句,当我取消了 Henry Meds 每月 129 美元的订阅后,我收到了一个弹出窗口,可以继续每月 77 美元的订阅。如果我能得到这个产品,那就太好了。 谷歌,“亨利·梅兹发生了什么事”
Thank you for sharing your feedback. We strive to provide a positive experience for all patients and take concerns regarding billing, communication, and continuity of care seriously. Due to patient privacy regulations, we are unable to discuss or verify the details of any individual's account in a public forum. We encourage anyone experiencing account or billing concerns to contact our support team directly so that we can review their specific situation and work toward a resolution. We appreciate all feedback and continuously evaluate our processes and services to improve the patient experience.
一年来,药品的服务和供应情况良好。然而,我现在已经 3 周多没有服药了,我无法让任何人回应我的分娩请求。我仍然被指控。 - 一个月前我计划的订单从未到达 - 我请求更换订单 - 订单被延迟,到达时药瓶摸起来很烫。订单一到我就在里面拿了。 - 我已多次发送电子邮件询问更换订单的事宜,但没有收到任何回复 尽管没有收到药物,也没有与公司联系,但今天我还是被收取了月费。通过延迟订单、不回复沟通以及维持相同的每月收费时间表,他们实际上向客户收取了过高的费用。
Thank you for sharing your feedback. We understand how frustrating delays in treatment, medication concerns, and communication challenges can be. Because patient privacy is important to us, we are unable to discuss or verify the details of any individual's care or account in a public forum. We encourage patients with questions regarding medication orders, billing, or account status to contact our support team directly so that their specific situation can be reviewed. We value patient feedback and are continually working to improve our processes, communication, and overall patient experience.
提供商不断取消,当提示重新安排时,从来没有任何可用的预约。
We appreciate you taking the time to share your experience. We’re sorry to hear that there were issues, and we’ll do our best to address and resolve any concerns you may have.
我留言,发邮件,除了四处奔走什么也不做。一封电子邮件需要几天时间才能得到回复,而且总是“模糊”回复。我的语音信箱没有回电。但明天太阳肯定会升起,他们准时从我的卡上收取 149 美元。 如果服务的可靠性只有他们的计费部门的一半就好了。
Thank you for taking the time to share your feedback. We understand that delays in communication and concerns regarding account management can be frustrating. Because patient privacy regulations prevent us from discussing individual accounts in a public forum, we are unable to comment on the specific circumstances described. We encourage any patient experiencing concerns related to billing, communication, appointments, or treatment continuity to contact our support team directly so their account can be reviewed. We value all patient feedback and remain committed to improving our services, communication processes, and overall patient experience.
201 reviews matching