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Electronics & Technology

Sophos Home

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100 reviews

4.3100 reviews
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About Sophos Home

Data updated
Website
home.sophos.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Replies to negative
64% (7/11)
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About this business

Sophos evolves to meet every new challenge, protecting millions of users and over 500,000 organizations of all sizes in more than 150 countries from today’s most advanced cyber threats.We now bring that same always-evolving belief to home users. At Sophos, we want to make sure the same level of protection we provide businesses is available to everyone. Sophos Home brings our powerful, business-grade protection to personal Macs and PCs. You're online all the time, at work and at home. Your security should be as well.

Written by the business, not verified by us.

Is Sophos Home legit?

Sophos Home (home.sophos.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 64% of negative reviews. Last updated 2026-08-11.

What people say

Issues with Mac OS Big Sur

I have been a Sophs customer for several years and subscribe to the Home Premium service. Since my upgrade to Apples Big Sur OS 11.7 I have several times experienced the red shield while indicates no Sophos protection. I also was unable to use the scan function, after malware was detected. Not sure if it is an Apple, or Sophos issue. The chat system is somewhat helpful, but not always. It could be an Apple issue or Sophos, and all I know is that as the end user I have to deal with it. A re start of the Mac seems to clear the issues. I would like a simple to manage protection service that has a consistent level of quality performance.

CHAT - BOT

I was surprised that the Dashboard indicated that my device was "Vulnerable" even though all boxes were green, and I was "Protected". I posed the question to the Chat Bot and did as directed but it got more obtuse as I got deeper into it. Ultimately I went back to Help and loaded the diagnostic tool and after second restart the Vulnerable message went away. This has been my only issue in nearly two years of use.

As far as I can tell it works well

As far as I can tell it works well. It works in the background, and I never notice it. I rely on professional advice and reviews. Sophos was recommended over my previous (AVG) . Recommended by the software/computer store where I purchased the new laptop. It is important to me to be able to use it on multiple devices. A good product that I can share across the devices in my home. Saves me money and frustration.

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