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Hoover Fence Co.

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202 reviews

4.7202 reviews
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About Hoover Fence Co.

Data updated
Website
hooverfence.com
Category
Construction & Manufacturing
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (9/9)
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About this business

Hoover Fence Company has been a supplier of fence and fencing related products for over 40 years. We provide products to contractors, retailers, and homeowners throughout the United States. We strive to make your fence buying experience a great one.As a small family owned business with our name as our trademark, we must always value the commitments and promises made to our customers and our suppliers not only as a responsible business entity, but because our family name is at stake. We are proud of this contrast to corporate America.

Written by the business, not verified by us.

Is Hoover Fence Co. legit?

Hoover Fence Co. (hooverfence.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth and that items are reliably delivered very quickly to their destination. Many people also appreciate the durable quality of the fencing materials and the knowledgeable, exceptionally helpful support provided by the staff throughout the purchase. Some reviewers were not happy with order accuracy, mentioning that they occasionally received incorrect quantities or incomplete shipments without proper resolution. A few consumers also noted concerns regarding product fabrication, pointing out visible flaws in the welding and overall construction of certain metal parts.

Auto-generated from all reviews of this business. For reference only.

What people say

Personnel at who were fence called me…

Personnel at who were fence called me to let me know that my order was incorrect. Then proceeded to aid me in getting the right part for my project. Not many businesses do that, I was very appreciative, and they were very helpful and did a fantastic job.

Reply from Hoover Fence Co.2026-04-10

Thank you Chris for noticing our efforts and for the 5-star review. We do take our jobs seriously and make it a point to review orders carefully. Fence Hardware can be tricky and we are happy Scott noticed a possible compatibility issue with your hinge order. We've found it helpful to solve problems before shipping vs. after. Thank you for being easy to get ahold of and assisting with the swap. We appreciate you!

Fast shipping

Reply from Hoover Fence Co.2026-04-10

Thank you for the 5-Star Review! We'll keep doing our best to remain well stocked on Wood-To-Steel Post Fence adapters. These are a hit with fence builders allowing wood fence to be mounted to round steel posts. these will outlast wood posts and you will not be disappointed with their performance!

My local pros could not deliver

EDIT. I initially gave four stars. Now that I have completed the installation, I am changing this to five stars. It was a big DIY project for me but the construction was easy because every rail is cut so precisely. I will definitely order from Hoover Fence again. (Original message: My local professional fence builders dropped the ball more than once because I wanted cedar split rails. So, I went DYI with Hoover. Out of 27 rails, 24 are really good and 3 are good enough. The posts are excellent.)

Reply from Hoover Fence Co.2026-04-10

Thank you for finding us and giving our Western Red Cedar Split Rail fence a shot. Our split rail products are natural, therefore will have some irregularities that man-made products often do not. We do 'cherry-pick' orders such as yours to try to provide 100% useable material. We also recommend ordering a few extra rails/ posts just in case. Picking and palletizing an order can be different than installing it. Thank you for being gracious and understanding Mark!

Scott N

Scott N. was prompt and professional to work with. Product was exactly what I requested. Shipping was timely.

Reply from Hoover Fence Co.2026-04-10

Thank you Joe! We're thrilled Scott was able to find a Gate Wheel suitable for your application. We sure do have a lot of choices for gate wheels because not one-size-fits-all. Thank you for finding us and giving us a shot! We also love the opportunity to serve customers in our home state of Ohio!

The website is perfect for planning as…

The website is perfect for planning as well as ordering and the build sheets showing all the measurements and angles area breeze to work with.

Reply from Hoover Fence Co.2026-03-19

Thank you for the wonderful feedback! We put a lot of time and effort into making custom wood gate projects DIY friendly. We hope your new gate looks great with your Snug Cottage hardware and would love post your finished gate pictures on our website. If you are interested, then please email your photos to [email protected].

$20 to ship a $12 part weighing 3/4 oz.!

It was fast, accurate, but shipping and handling were too expensive.

Reply from Hoover Fence Co.2026-03-19

Thank you for taking the time to leave us a good review and provide us with your feedback. We agree, the cost to ship small parcel has been jumping recently. We use UPS as a default when shipping from our store location, since the service is speedy and has a good claims resolution process. If you ever want us to quote you for USPS to ship small in stock items, then please email [email protected] with your quote request and we'd be happy to see if we can get you a better rate.

wonderful products, love my new gate hardware!

great product and when i called to get more info, the customer service was excellent! the hardware is well made, looks amazing, and the design is perfect for my English style arena gate.

Reply from Hoover Fence Co.2026-03-19

Thank you very much for your wonderful feedback! We're very happy to hear that Scott gave you excellent customer service and that your new Snug Cottage hold open pin was the perfect fit for your English style gate. Please feel free to send pictures of it installed on your gate to [email protected] and we'd be happy to show them off on the product page!

fair and efficient

Working with Ashley was a great experience, very helpful and very efficient. very fast service and delivery.

Reply from Hoover Fence Co.2026-03-19

Thank you very much for letting us know that Ashley provided you with great customer service! We're glad that we were able to deliver your temporary fencing quickly so your project wasn't delayed. Please reach out to us anytime if you need assistance with a future order!

Broke a clients gate and couldn’t find…

Broke a clients gate and couldn’t find it anywhere local. Order it from Hoover Fence and it was shipped fast with just regular shipping. Installed the part and worked like it should.

Reply from Hoover Fence Co.2026-03-12

Hoover Fence for the win! Thank you for giving us a five star review! We're glad to hear that you could find the latch you needed to repair your clients gate and that it arrived quickly! Please reach out to us if you ever need anything fence related or need help identifying a part. Our sales team is always willing to help!

Hassel free ordering and prompt…

Hassel free ordering and prompt delivery! Will order again from this company.

Reply from Hoover Fence Co.2026-03-12

Thank you for taking the time to leave us a five star review! We're happy to hear that you had a hassle free shopping experience and that your new dome lights arrived quickly. We wish you luck on your lighting project!

The product was fine

The product was fine, my only issue was that it took over a month to get. Apparently there was a supply problem.

Reply from Hoover Fence Co.2026-03-12

We apologize for the delay in fulfilling your order. This item was backordered with the manufacturer, which is why your order status was changed to "on order." We're glad that the replacement hardware worked well for you to complete your gate project. Please feel free to contact us if you ever have a question about availability or lead times for your orders and one of our sales associates will be happy to assist you. Thank you!

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