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Media & Publishing

Invaluable

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200 reviews

3.4200 reviews
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About Invaluable

Data updated
Website
invaluable.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
168 reviews
Replies to negative
15% (11/75)
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About this business

Invaluable is the world’s leading online marketplace for fine art, antiques and collectibles. We partner with over 5,000 of the world’s premier auction houses to make it easy for collectors from around the world to discover and acquire the items they are most passionate about all in one place. With thousands of items added daily, Invaluable makes discovering and acquiring exceptional art and objects from an array of sellers accessible to anyone, anytime, anywhere. About InvaluableLearn How to BidSell on InvaluableContact Us

Written by the business, not verified by us.

Is Invaluable legit?

Invaluable (invaluable.com) has a 3.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 33% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to navigate, frequently praising the clear interface, helpful auction reminders, and smooth live bidding process. People love the incredible convenience of accessing numerous international auction houses in one place to discover unique collectibles and wonderful deals. Some reviewers were not happy with the exceptionally high buyer premiums and expensive shipping fees that significantly increase total purchase costs. Others also mentioned experiencing frustrating technical glitches, clunky search methods, and browser compatibility problems that make managing accounts quite difficult. A few individuals additionally noted inconsistencies in bidding times and difficulties communicating effectively when transaction issues arise.

Auto-generated from all reviews of this business. For reference only.

What people say

First Time Experience Has Been Good

This was my first purchase at invaluable auctions. Initially it was not intuitive that even though you bid on an object and are high bidder it makes no difference in the end. It is not until the live auction that you really make your purchase. I now need to make a payment and arrange shipping. I trust that will also go well

Warning: Critical UI flaws and zero support for technical glitches

I´m writing this to warn other bidders about the technical instability of Invaluable's live auction interface. While following a live auction, I experienced a major glitch where resizing my browser window triggered several "one-click" bids on items I never intended to bid on. The platform's interface is clearly not stable enough for high-stakes bidding. A simple UI adjustment caused the "bid" button to misfire, resulting in several unwanted "wins." Invaluable needs to implement better safety bails, like a "confirm bid" toggle, especially since their responsive design is so jumpy.

the idea is good but badly run.

the idea is good. but they house too many dodgy auctioneers like Coronari auctions e.g. Invaluable gives a toss to protect bidders interest. please avoid bidding through them. customer support is also not able to help. basically as a buyer you are not considered their customer although they charge you commission. their main prioity lies with the auctioneers, may the be dodgy lazy or just incapable it does not matter. this is such abig site domination the auction market that they should use their power in the interest of the buyers. but they simply do not care. classic monopoly. if you want to buy an item go directly through the auctioneer and avoid them. auctioneer told me blatantly they give priority only to their own platform or bidding. do not risk loosing your bids by using invaluable. auctioneers are using by now many international aggregators, invaluable gets the least priority somehow. the managment does not know this, hope they read this report and get their act together.

Charged me a 65% Buyers Premium fee. Buyer Beware!!!

The Poor feedback rating on this company says it all! I was charged a 65% fee on the item I won at auction. It said right on the auction site that the buyers premium was 23% if you registered directly on the auction site the BP would be 17%. I was shocked when I got the invoice. I won't be buying anything through this company again!

Wish I had read these reviews before…

Wish I had read these reviews before bidding on and winning a non-working Rolex from the Written Word through Invaluable. I've been gaslit and ghosted. First they sent the watch with a fake band and extorted more money for a real one. Then, they took the watch back twice saying they were repairing it but both times it came back exactly the same - it doesn't tell time. Pretty, but worthless. Invaluable sent them an email telling them to remedy the situation within 2 days and that went unanswered. They are a fraudulent business preying on people like you and me...RUN as fast as you can!

Multiple calls for support, but no responses

I made multiple calls and left messages without ever receiving a call back. I purchased two small revolvers... a pepperbox and a small Colt SAA. The shipping and handling on one was $30 and the second was $58. You refused ship them together, and will not respond to me and explain why the shipping for one is twice the other?

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