The quality was not as expected for…
The quality was not as expected for high price
About James Lakeland
Data updated- Website
- james-lakeland.co.uk
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 24 reviews
- Replies to negative
- 0% (0/14)
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Is James Lakeland legit?
James Lakeland (james-lakeland.co.uk) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; 24 of them were added in the last 12 months. Last updated 2026-08-28.
What people say
Excellent material
Excellent material, great service and delivery on time.
Princess coat
Ordered the princes coat ,it arrived bundled up in a package like a jumper (for a £300 odd coat all be it reduced to £116 I found that odd ) also paying £116 I still had to pay £4 postage . I've not opened the parcel yet but so far not that impressed #edit I've now tried this cost on and I dono who does your sizing but it's got the arms on a size 18 and the body of a tent ..luxury clothing my left butt cheek
Very pleased with purchase
Item arrived quickly. Very good quality and reasonable price in the sale.
Very happy with purchase
Very happy with purchase. Arrived quickly and nicely packaged. Will definitely shop again in the future.
Poor customer service
Unfortunately I had to return this as it didn’t fit. However the reason for 1star is not for that reason but instead because I’ve returned the dress with proof of delivery but no refund received nor answers to my emails in regards to the return and refund request.
Beautiful clothes live up to…
Beautiful clothes live up to expectation, Service excellent
Easy all the way.
Easy to order, came in the timeframe quoted and I like my purchase.
helpful and humane customer service.
Really helpful and humane customer service. I’d bought a coat on sale and did not try it on until much later. When I explained my situation, they agreed to store credit. Amazing quality of coats.
Good price
Lovely and beautiful trousers . Value for the money
Beautiful dress, great design and quality.
The item was delivered on time and carefully packaged. The dress was of a very nice quality and design , I was very impressed.
Excellent.
Excellent service, although the sizing can very from one garment to other at times, even though the different items are the same size. This can make it a bit difficult for on line shopping.
I spoke to a really helpful gentleman…
I spoke to a really helpful gentleman over the telephone regarding my order and all I can say is thank you, I was desperate for a next day delivery and he organised without any problem. Excellent customer service, and a really beautiful dress. Very generous on the sizing on this particular dress, possibly suggest a size down!
Despatched very quickly and delivered…
Despatched very quickly and delivered quickly. Very pleased with service and love the quality of the product. Perfect fit.
Lovely new trousers
Lovely new trousers, love the satin band at the bottom. Perfect for the summer. Quick delivery, thank you.
James Lakeland dress
Disappointed with the quality of the product I bought
Beautiful dress but a little tight
Beautiful dress but a little tight. James Lakeland dresses.etc generally have a little given in them but the material in this dress has no give. I have requested a size larger.
Lovely dress
Lovely dress, as presented, good fit, efficient delivery.
Quality material
My purchase were delivered on time. I really like the style and luxury material used for the clothes. I will surely buy again.
Stunning dress
Stunning dress, fast postage
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