Jersey Loco Soccer Shop delivers the jerseys and experience needed to take committed players, teams and fans to the next level. Our brand represents the sheer passion and love for soccer shared by our fans and partners. We carry all of soccer's best brands and beat the competition in offering our fans the best prices!
Written by the business, not verified by us.JERSEY LOCO (jerseyloco.com) has a 1.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Sports and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
Most reviewers were somewhat happy with their experience overall. Consumers generally find the jerseys to be of great quality, featuring nice fabrics, breathable materials, and comfortable designs that make them appealing to wear. Many people appreciate the smooth customization options, reliable bundle sales, and attractive assortment of available team shirts. Some reviewers were not happy with significant delivery delays, extended shipping times, and a complete lack of proper tracking information. Customers also mentioned that customer service is completely unhelpful, reliant on automated responses, and very hard to reach when resolution is needed. Others noted recurring problems with incorrect sizing where shirts run too small or receiving duplicate items in mystery bundle orders.
Auto-generated from all reviews of this business. For reference only.Placed this order for a jersey around Father’s Day because the one I originally got from Puma was too small. It’s July 8th and I still don’t have the jersey I ordered. It was in processing for the longest time but now says it’s waiting on info from the carrier. Probably won’t order another jersey from here. It was going to be a gift for the World Cup and now thats almost over. Only giving 2 stars because I did like the selection and prices.
I have purchased 2 jerseys more than a month ago. I was supposed to receive them 2 weeks later. And still not yet received an email about shipping them or new estimate. Tried contacting them, no customer support phone at all, and when trying over their website or email you get system automated responses and only in one instance I got what it seemed to be a representative response over the email in which I received it couple days after attempting to contact them. What im trying to say that they are SCAM.
DO NOT TRUST THIS BUSINESS! Fraudulent and steal people's money! I ordered 2 jerseys in May and received them, but they were both too big. I followed the return policy and returned the unworn jerseys; they received the return on 5/28/26. I did not see a refund, so I emailed them after waiting almost 2 weeks. I got a response back that looked like an AI generated reply assuring me my return was received and they were still processing it. 2 more weeks passed and still no refund. I emailed them again and it took them over a week to reply again receiving what looked like an AI generated response. I emailed a 3rd time on 7/5/26 almost 39 days since they received my return and demanded I be refunded this week. There is no contact phone number on the website and no way to resolve this in person unless you physically drive to their warehouse in San Diego I imagine. I am now taking steps to contact my credit card company regarding this issue because this is fraud and theft and this company should not be allowed to operate the way they are. I have seen dozens of reviews with the same complaints. They are not following their published return policies which is illegal and it is unacceptable. I will be contacting the better business bureau, the FTC and file a fraud complaint for the theft of my funds. I recommend more people that have experienced this issue with this company do the same to hold them accountable. As of 7/13/26 I have tried calling the phone number provided by my credit card company and it is a disconnected number I also called the number displayed on Trust pilot for the business and it went to a random vm, not even sure if that is the correct number. Use caution w/ this company.
Inept jersey loco. I ordered my jersey worth $65 dollars and it's almost been a month and still haven't received my jersey. It does not take that long to ship out a jersey, plus if i ordered it from nike or fanatics i would've got my jersey within 5 days no less. Jersey loco sucks ass and don't purchase anything from these dumbasses.
Still haven't gotten my order and it has been close to a month since order.
Worst place to buy jersey ,poor quality, taking apart, decals came off, seems where they are not supposed to be, poor customer service, sizing u need to order 3-4 sizes up if you want it to fit you, they send them with pulled of tags so you can't initiate return as tags needs to be attached!: Don't buy !!!
It took literally one month for the stuff to come from China! And what ever shady delivery service delivered it here, on camera, showed the delivery person throwing the package at my house! I knew before hand that the stuff isn't authentic and I don't even know if they have license for the Nike and Adidas trademarks. But It's China! Quality is good enough, but USA home jersey for World Cup had the number stamped across the stripes instead of on a white background. That was disappointing It's still cheaper than authentic, but not for hard core soccer fans.
I have ordered over $300 of items in mid june and I have yet to receive my items. It is now mid July. The support email said they were still processing my payment and they have not shipped the items and there is no tracking number. And yet I still somehow get emails asking to rate the service and the promo asks me to buy more and asks how was my order. I have asked jersey loco if I should go ahead and ask for a return. And I have still received no response.
My girlfriend's Son Loves it. He cried when is Mom was handing it to him. He wanted me to thank y'all. Great job 👍.
My jersey still has not shown up. There has been no further updates from Jersey Loco on its status, where it is, or when it is to be delivered.
I’m really unhappy with my experience. I ordered my jerseys on June 19. On June 24, Jersey Loco emailed me saying my kit was being built and would ship in five days, and that I’d get an email once it shipped. That email never came, and I still don’t have my order. This delay meant I was unable to wear my jerseys for the World Cup matches, which was the entire purpose of my purchase. My team has already been eliminated, making the order significantly less meaningful. I am disappointed in both the extended wait time and the lack of follow‑through on communication. I was really looking forward to having my jerseys for the game. This has been extremely frustrating, and the lack of communication has made it worse.
Garbage customer service, Chinese junk jerseys.
HORRIBLE SERVICE! TRYING TO CHEAT ME OUT OF MY MONEY!! THEY CLAIM EXCEMPTION BUT ALL MY INFORMATION IS CORRECT. IVE REACHED OUT BUT THEY DONT EVEN HAVE THE COURTESY TO REPLY OR GIVE ME AN EXPLANATION!!!!!.
I ordered 4 jerseys going on 4 weeks. I ordered them because I wanted them before the 4th of July. When tracking my order for 3 weeks all it said was ordered. On the 4th week now it says waiting on carrier details. I’ve emailed support and sent messages through the sites help section and still no answers. Now they send me an email for a review asking how my jerseys turned out. Seriously what a joke.
Its been almost a month and i still havent received my jersey
Never received my product that i ordered. Never received anything. I have been waiting fir it since i ordered and nothing sent no response from company
I didn’t get my jersy on time, and I tried to refund a jersy a while ago and never got my refund.
I was very disappointed in how long shipping took, the communication about shipping timelines, and the quality of one of the jerseys I ordered. I placed an order on June 10. On June 15, I received an email stating my order would ship in about 5 more days. On June 26, 11 days later, having received no further updates, I sent a message requesting an update. I got an automatic response saying replies usually come within minutes. 6 days later, on July 1, I got a response that said I should "hang tight." My order arrived July 3. In the end, the delivery of a couple of jerseys is not a life-and-death matter. However, it's frustrating when the website states, "fast shipping" and one doesn't get timely responses or clear answers to inquiries. Oddly, I received this email asking for feedback on my order about a week before it had even arrived. When the order did arrive, I was disappointed in the quality of one of the jerseys. It has a traditional fold-over collar, and it looks unfinished and sloppy. There were threads hanging from the finished side that I had to cut off, and even then, part of it is double-stitched where it shouldn't be. I realize I didn't pay top dollar, but I expected better quality than this.
I didnt receive any jerseys I didnt recieve any info when it shipped I didnt get a photo confirmation for it being delivered. But I did get charged ive never even seen a photo of what the jersey would've looked like after the production. This was a horrible experience and now I have to figure out how to get refunded. *update* usps is still awaiting item with shipping label created. But jersey loco says it delivered hence how I go to this review page to begin with.
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