You All Are The BEST!!
I recommend Jumpflex to everyone. Product is phenomenal as is the Customer Service. Thank You!
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Written by the business, not verified by us.Jumpflex Trampolines (jumpflex.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 30% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-12.
I recommend Jumpflex to everyone. Product is phenomenal as is the Customer Service. Thank You!
It was delivered to my great-grandchildren for Christmas. It arrived almost overnight in good condition packaged very well. Can't wait till Christmas when the children open the present. Thanks.
Customer service is super good
We love JumpFlex at our house! The trampoline not only looks great and feels great in our back yard but for any issue at all the team is super responsive and always willing to help out with any need! So glad we choose JumpFlex!
So we got this for kids for Christmas 2021. Waited until spring to put it up. It’s now October, so it has been up approximately 6 months. We had a wind storm about two weeks ago and the stupid net was ripped. Warranty apparently doesn’t cover it, even though it hasn’t been a full year of use. These trampolines are expensive so you would expect them to withstand a years worth of weather. I would not recommend this trampoline. The one we had previous lasted 15 years. The net lasted three. I will have to try and find them and see about getting a net through them. They seem to be better quality.
I could not have asked for a better experience! In the days where customer service in non existent, Jumpflex definitely still cares! Their product is of the highest quality. We lost our first jumpflex trampoline during the recent Hurricane Ian. Had a tree not fallen on it, the only other issue we had was the bottom piece had gotten bent from where it was anchored into the ground. This product withstood constant winds of over 150mph for over 6 hours straight!! The representative I spoke to was very helpful and understanding when I contacted them about purchasing a new trampoline. With all the trampoline options out there, I am so happy I decided to go with Jumpflex!
Received my order quick and in great condition.
Had one of the fiberglass sticks break in back and they provided me with a new product.
After much research, quality, weight limits, I purchased a trampoline for my grandchildren (ages 5, 2.5 and 12 mos) last summer. Each used it a little different than the other. They continue to have so much fun out there, along with their parents, aunts and uncles. Even the now two year old begs to go in it! They love it.. everyone does! This past summer, 2022, my grandson asked for the slide, which I did get, and basketball set for his birthday. The basketball set sold out quick. The slide was a big hit… one can climb in and another slides down! Trampoline and attached slide are easily moved for grass cutting. When I received the email in October the basketball set was back in stock, I ordered it. That will be a Christmas present! They will be very surprised.
Totally impressed with the quality of the trampoline and the speed of the shipping, not to mention the care that was taken in the packaging, overall outstanding experience, thank you for a job well done.
Amazing customer service and quick resolution. We had some issues with one of the legs and a piece of the net. Within a week we had new parts to replace them. Very happy with this company, they stand behind their guarantee!
Very helpful sent out another set of Bolts per the warranty Fast Shipping
Straps for net rips off easy. Hooks on trampoline mat pull apart easy allowing the springs just to come unhooked. We have 8–9 that are completely messed up and they are actually ripping the trampoline mat itself.
Hi Brad, Thanks for taking the time to leave us a review. I am sorry to hear you are having issues with your trampoline. I have sent you a separate email as I would like to get this sorted for you as soon as possible. If you do come across and issues, please don't hesitate to get in touch.
Great customer service. Got back to me with in 24 hrs and helped me replace my frayed net. Very happy customer.
Super fast shipping. Easy to out together. Very nice quality!
We had to order three different parts of the trampoline. We received the padding that goes around trampoline . The net and the actual jumping part has yet to be delivered yet didn’t get a tracking number. Cindy webb for Rita peery
Love it, this is the second one I have purchased for my grandchildren…..worth every penny….👍
We’ve had our jumpflex for over a year. It’s an amazing tool for our active boys especially to literally jump through many difficult times with our 5 year old. I’m not sure how we got through life without it before we had it! We feel very safe in it. When the zipper broke recently customer service was great and replaced it right away.
Amazing product and service totally recommend it to every family
101 reviews matching