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Jumpflex Trampolines

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101 reviews

4.5101 reviews
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About Jumpflex Trampolines

Data updated
Website
jumpflex.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
6 reviews
Replies to negative
30% (3/10)
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About this business

Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!

Written by the business, not verified by us.

Is Jumpflex Trampolines legit?

Jumpflex Trampolines (jumpflex.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 30% of negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Poor quality

So we got this for kids for Christmas 2021. Waited until spring to put it up. It’s now October, so it has been up approximately 6 months. We had a wind storm about two weeks ago and the stupid net was ripped. Warranty apparently doesn’t cover it, even though it hasn’t been a full year of use. These trampolines are expensive so you would expect them to withstand a years worth of weather. I would not recommend this trampoline. The one we had previous lasted 15 years. The net lasted three. I will have to try and find them and see about getting a net through them. They seem to be better quality.

Top Notch product and Customer service

I could not have asked for a better experience! In the days where customer service in non existent, Jumpflex definitely still cares! Their product is of the highest quality. We lost our first jumpflex trampoline during the recent Hurricane Ian. Had a tree not fallen on it, the only other issue we had was the bottom piece had gotten bent from where it was anchored into the ground. This product withstood constant winds of over 150mph for over 6 hours straight!! The representative I spoke to was very helpful and understanding when I contacted them about purchasing a new trampoline. With all the trampoline options out there, I am so happy I decided to go with Jumpflex!

Year ‘round fun for all

After much research, quality, weight limits, I purchased a trampoline for my grandchildren (ages 5, 2.5 and 12 mos) last summer. Each used it a little different than the other. They continue to have so much fun out there, along with their parents, aunts and uncles. Even the now two year old begs to go in it! They love it.. everyone does! This past summer, 2022, my grandson asked for the slide, which I did get, and basketball set for his birthday. The basketball set sold out quick. The slide was a big hit… one can climb in and another slides down! Trampoline and attached slide are easily moved for grass cutting. When I received the email in October the basketball set was back in stock, I ordered it. That will be a Christmas present! They will be very surprised.

Quality is not good

Straps for net rips off easy. Hooks on trampoline mat pull apart easy allowing the springs just to come unhooked. We have 8–9 that are completely messed up and they are actually ripping the trampoline mat itself.

Reply from Jumpflex Trampolines2022-10-24

Hi Brad, Thanks for taking the time to leave us a review. I am sorry to hear you are having issues with your trampoline. I have sent you a separate email as I would like to get this sorted for you as soon as possible. If you do come across and issues, please don't hesitate to get in touch.

Amazing product and life changer

We’ve had our jumpflex for over a year. It’s an amazing tool for our active boys especially to literally jump through many difficult times with our 5 year old. I’m not sure how we got through life without it before we had it! We feel very safe in it. When the zipper broke recently customer service was great and replaced it right away.

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