KadenceWP is a leader in WordPress theme and plugin development and is trusted by over 400,000 websites globally. Our products are designed to help users create highly customizable, fast, and responsive websites and are popular among web designers, developers, and business owners who want to build professional websites with ease.KadenceWP is recognized for its user-friendly design tools, commitment to performance optimization, and responsive customer support, making it a go-to choice for creating WordPress websites—whether you’re a seasoned developer or just starting your online journey.Our flagship product, the Kadence Theme, provides unmatched flexibility and performance, empowering you to build any type of website with no coding required. Alongside our suite of powerful plugins, including Kadence Blocks and Kadence Shop Kit, you have everything you need to create, customize, and enhance your WordPress site.Why Choose KadenceWP?Blazing Fast Performance: Our lightweight and highly optimized code ensures your website loads quickly, providing an exceptional user experience.Intuitive Design Tools: Easily customize every aspect of your site with our drag-and-drop block editor and advanced customization options.Seamless WooCommerce Integration: Build, manage, and grow your online store with our WooCommerce-optimized themes and plugins.Responsive Support: Our dedicated support team is available to assist you with any questions or challenges you encounter.Regular Updates: We are constantly innovating and updating our products to ensure compatibility with the latest WordPress features and industry standards.Extensive Learning Resources: Access our comprehensive knowledge base, video tutorials, and community forums to master KadenceWP products and build stunning websites.Join the growing community of creators, entrepreneurs, and businesses that trust KadenceWP to power their online presence. Whether you’re looking to create a professional business website, a dynamic blog, or a thriving eCommerce store, KadenceWP provides the website tools you need to succeed online.Explore Our Products:Shop Kadence BundlesShop Kadence ThemeShop Kadence BlocksShop Kadence Shop KitShop Kadence ConversionsWe are here to make your WordPress experience seamless, efficient, and enjoyable.
Written by the business, not verified by us.KadenceWP (kadencewp.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 29% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers praise the reliable products, excellent performance, and flexible tools that make building professional websites remarkably fast and easy without needing expensive plugins. People frequently mention that the support team provides exceptionally quick, professional, and helpful assistance whenever questions arise during development. Some reviewers were not happy with support response times, noting that service tickets were sometimes delayed, slow to load, or left completely unanswered. A few consumers also mentioned experiencing difficulties with form submissions, account management, and occasional unresolved technical issues that required extra time to troubleshoot on their own.
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The response was very fast. The information was accurate, relevant and came with examples marked up scree shots of my site.
Hi Dirk, Thanks so much for your great feedback! We’re glad to hear the response was fast and that the information was accurate, relevant, and easy to follow. We really appreciate you choosing Kadence and taking the time to share your experience!
Professional, user-friendly, modern, timely, and competent
Hi Markus, Thank you for the kind words! We’re thrilled to hear that you find Kadence professional, user-friendly, modern, timely, and competent. That’s exactly what we strive for, and your feedback truly means a lot to our team. Thanks for choosing Kadence and for taking the time to share your experience!
Great customer service with real people answering and good answers
Thank you for the kind words! We’re so glad to hear that you’ve had a great experience with our customer service team. We appreciate you being part of the Kadence community! — The Kadence Team
The plugins work amazingly. Very easy to use too. Eze, one of the tech support, helped me with my specific tweaks. Very happy! :)
Hi Joan, Thank you for the wonderful review! We're so glad to hear that you're loving the Kadence plugins and finding them easy to use. It’s great to know that Eze was able to help with your specific tweaks, we’ll be sure to pass along the kind words! We appreciate you being part of the Kadence community! — The Kadence Team
I've been using the Kadence Virtue theme since 2011. I am extremely happy with the theme - it was very easy to set up an Woocommerce store with variable pricing. Support has been outstanding if any issues arose over the years. - fast and professional
Hi Monique, Thank you so much for your longstanding trust in Kadence! We’re thrilled that the setup has been smooth and that our support team has been consistently helpful over the years. We truly appreciate you being part of the Kadence family for so long! — The Kadence Team
I had an issue with Kadence and did not know what to do. I am a novice at website building and so the help Teejay provided was invaluable in getting me up and running. I really appreciated the knowledge and communication he provided.
Thank you, Matthew! We’re so glad to hear that Teejay was able to get you back up and running. Being new to website building can feel overwhelming at times, so it’s great to know his guidance made things clearer and easier for you. If you ever need more help as you continue building, we’re always here to support you! Thanks again for choosing Kadence.
So friendly, incredibly helpful, and always going far beyond normal support! Kadence is simply the best. I use it for all my websites, and they still manage to exceed my expectations every time. Absolutely top-notch!
Thank you so much, Ben! We’re thrilled to hear that our team continues to exceed your expectations. Your support and trust across all your websites mean the world to us. Thanks for being part of the Kadence community! — The Kadence Team
They have great support. They are efficient and take the time to explain and resolve any issues I run into. Those issues are few and far between. And usually do to my lack of knowledge ;)
Thank you so much for your kind review! We're glad to hear you've had a great experience with Kadence support. Our team is always happy to take the time to explain things clearly and help resolve any issues, questions are always welcome! We’re thrilled that things run smoothly for you overall, and we truly appreciate you being part of the Kadence community. If you ever need anything, we’re here to help! — The Kadence Team
I bought Kadence in 2021 in Slovenia, EU, for website store ALKIVITA and blog ZAPER. The Kadence team has helped me customize the site a few times specifically according to my wishes. Once they even sent me the programming code to change the individual 'More Posts' captions at the end of posts in different categories. The response has always been professional, friendly and fast. They are extremely flexible in finding solutions and immediately understand what you need. I will never use any other theme than Kadence. I feel supported and safe. Thanks to the Kadence team, Bonn Yoel, Victor Monk, Michael, Karla, Dane, Teejay and others! Today, November 28, 2025, Bonn Yoel from the Kadence team helped me finalize and teach me everything about my special BUTTONS that I use on the BLOG website ZAPER. Now I understand my special BUTTONS and I have inspiration to design exceptional BUTTONS on future websites. Whatever happens, Kadence team insist on the final solution even if it goes beyond the support of the Kadence theme and it involves special website solutions. I am grateful for this feeling of support, which I need for my creative work. Nerina Darman, ALKIVITA d.o.o., Slovenia, EU
Thank you so much, Nerina, for taking the time to share such an uplifting and detailed review! We’re truly honored to have been part of your journey. It’s wonderful to hear that our team members were able to support you in customizing your site just the way you envisioned it. Your kind words about our flexibility, responsiveness, and dedication mean a lot to us. We always strive to ensure our users feel supported, confident, and empowered, so knowing you feel “safe and supported” is the best feedback we could hope for. Thank you again for your trust and loyalty. -The Kadence Team
Thanks to Victor and the support team for helping me ! It was just perfect.
Hi Fred, thank you so much for your review! We’re delighted to hear that Victor and our support team were able to help and that everything was just perfect. We truly appreciate you taking the time to share your experience. If you ever need anything else, we’re here for you! — The Kadence Team
Kadence's customer service is exceptional. I don't have much experience with putting together websites. Each time I reach out to Kadence's support team, they are incredibly helpful, kind, and patient. This kind of service goes a long way when you're starting out!
Hi Nassim, Thank you so much for your kind words! We're thrilled to hear that Kadence has been helpful as you build your website. Our team works hard to ensure everyone feels supported, so it means a lot to know that our guidance has made your journey easier. If you ever need anything else, we’re always here to help! — The Kadence Team
amazing! they quickly diagnosed a problematic issue for me. very much appreciate
Hi Michael, Thank you for the awesome feedback! We're so glad our team was able to quickly pinpoint the issue and get you back on track. We truly appreciate you being part of the Kadence community! If you ever need anything else, we’re here to help. — The Kadence Team
The Kadence Support team is absolutely top notch. Their Pro theme and Pro Gutenburg blocks builder is the best on the market after having used probably the top five builders for years which I won't name here. I purchased over a year ago and had a slight issue that perplexed me and they had it figured out in less than 24 hours and it wasn't anything to do with their software thank you guys.
Hi Mark, Thank you so much for the fantastic review! We’re honored to hear that Kadence stands out as the best after your experience with so many builders. Our team is always happy to help, and we’re glad we could quickly sort out the issue, even when it wasn’t related to our software! We truly appreciate your continued support and are grateful to have you in the Kadence community. If you ever need anything, we’re here for you. — The Kadence Team
The gentle guidance but in depth knowledge from the support person, even though I'm on the free plan, was invaluable. Great guidance on what he additional CSS code should be, and those final steps, then seeing it work? One happy customer!
Hi Louise, Thank you so much for sharing your experience! We're delighted to hear that our team was able to provide clear, in-depth guidance. We’re thrilled to have you as a happy customer, and if you ever need help again, we’re always here for you! — The Kadence Team
They held the case open through the entirety of our problem and didnt close it until a solution was found and applied.
Hi Dylan, Thank you for taking the time to share your experience! We're glad to hear our support team stayed with your case from start to finish and ensured a full resolution before closing things out. If you ever need help again, we’re always here for you. — The Kadence Team
One product everything you need. Since i am using Kadence my worries about update fails are over. Mostly by reducing the number of plug ins for extra functionality what results in faster, cleaner and easier to maintain websites.
Hi Mark, Thank you for the great review! We're so glad to hear that Kadence has helped simplify your workflow and reduce the need for extra plugins. It’s awesome to know that updates feel smoother and your sites are now faster, cleaner, and easier to maintain. We appreciate you being part of the Kadence community, and we’re always here if you need anything! — The Kadence Team
Very helpful and patient customer service. This is a team of professionals who deserve the highest rating. I have been using Kadence solutions for several years and am very satisfied!
Hi Dawid, Thank you so much for the wonderful review! We’re thrilled to hear that our team’s patience and professionalism have consistently made a positive impact. It means a lot to know you've trusted Kadence for several years and remain so satisfied with your experience. We truly appreciate your continued support, and we're always here whenever you need us! — The Kadence Team
Once again Kadence support helped me troubleshoot an issue with custom functionality I needed to add to a site. They're amazing!
Hi Ashley, Thank you for the kind words! We're so glad our support team could help you work through the custom functionality you needed. It’s always great to hear that our guidance makes a difference, and we appreciate you coming back to us when you need a hand. Thanks for being part of the Kadence community! — The Kadence Team
I asked for support and received a very fast reply along with a solution from Teejay Hidalgo. I’m giving 5 stars because when you’re frustrated, trying everything, and nothing works, it feels amazing when someone solves your problem in an instant.
Hi Leo, Thank you for the wonderful review! We’re so glad to hear that Teejay was able to jump in quickly and get things resolved right when you needed it most. We know how frustrating it can feel when nothing seems to work, so it’s great to hear the solution brought some instant relief. We truly appreciate the 5 stars, and we’re always here whenever you need a hand! — The Kadence Team
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