Good to experience
Great experience
Thank you for your feedback! Mark Customer Support
Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.
Kaplan Test Prep (kaptest.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable instructors and the clear teaching strategies that make complex concepts much easier to understand during daily exam preparation. People also deeply appreciate the detailed practice questions, extensive learning materials, and helpful resources that successfully build real confidence for upcoming official exams. Though some reviewers were not happy with certain platform features, mentioning that it was difficult to review incorrect answers after completing proctored tests. Some people also felt that digital navigation and account access could be improved due to unexpected changes or interface issues.
Auto-generated from all reviews of this business. For reference only.Great experience
Thank you for your feedback! Mark Customer Support
We're glad our strategies for testing were helpful. Thank you for your positive feedback; we appreciate it. Mark Customer Support
It helped me switch from reviewing for the SAT to the ACT quickly. Good for becoming familiar with the differences between the two.
We're happy to hear that our product helped you transition between the SAT and ACT! We appreciate you sharing your experience and are glad it helped you become familiar with the differences. Mark Customer Support
Kaplan has helped me prepare for the NCLEX so much and made me feel ready to take the test.
We're happy to hear that our NCLEX preparation resources have been so helpful for you. Thank you for letting us know that you feel ready for your test! Mark Customer Support
Kaplan really helped me in understanding difficult questions and how to approach math section using different methods.
We're happy to hear that our methods helped you navigate the math section effectively. Thank you for sharing your positive experience with us! Mark Customer Support
I took the February 2026 bar exam after graduating from law school and felt extremely overwhelmed and anxious about the studying process. I chose Kaplan because I had previously used it for LSAT prep and had great success, so I trusted the program going into bar prep. One thing that stood out to me early on was the level of support -- I remember Brad, who introduced me to the program while I was still in school, being incredibly attentive and always willing to answer my questions. The Kaplan bar prep program really helped me overcome my fear of the MBE and manage the stress of timing. The volume and quality of practice questions were tremendously valuable, as they exposed me to the structure and patterns of MBE questions, as well as the MEE and MPT formats. Along with the MBE practice, I found the MEE library to be one of the best tools for studying. Practicing with over 100 past real exam essays significantly boosted my confidence and helped me recognize recurring issues and how to approach them efficiently. I also found the AI essay grader to be a standout feature -- it provided immediate, detailed feedback and clear guidance on how to improve my performance. By the end of the program, I had completed over 3,000 practice MBE questions and 100 essays. That level of consistent practice made a huge difference and allowed me to walk into the exam feeling prepared and confident in my approach. I am very glad I chose Kaplan for my bar prep journey and would highly recommend it to anyone looking for a structured, comprehensive program that truly prepares you for exam day!
We're happy to hear that our bar prep program helped you overcome your anxiety and feel confident. It's great to know that the practice questions, MEE library, and AI essay grader were valuable tools for your studying. Thank you for recommending our program! Mark Customer Support
The things that made my experience great was the online teaching lessons, quizzes and tests. The helpful part of all three online materials was that the instructions were clear. I felt that the material accurately simulated the test material.
We're happy to hear that you found the online teaching lessons, quizzes, and tests helpful and clear. We're also glad that the material accurately simulated the test material. Thank you for your positive feedback! Jennifer Kaplan Customer Support
The Kaplan college entrance exam went well and would recommend you again.
We're happy to hear that the college entrance exam went well. Thank you for recommending us; we appreciate your positive feedback very much. Mark Customer Support
The teachers do a fine job of going over the information slowly and accurately pointing out important points and test taking strategies.
We're happy to hear that the teachers' pace and focus on key information and test strategies were helpful! Thank you for your positive feedback. Mark Customer Support
I didn't experience much revised questions in the NCLEX.
Because the NCLEX is a Computerized Adaptive Test, the specific number of revised or "Next Gen" items can vary significantly from one candidate to the next. We hope you felt well-prepared for the mix of questions you received and wish you the best of luck with your results! Mark Customer Support
Engaging and helpful course. Only concern-- it didn't cover the writing segment of the ACT, but my score improved dramatically in Math, English, Science, and Reading. Kind and helpful teachers!
We're glad you found the course engaging and helpful, especially with score improvements in Math, English, Science, and Reading! We appreciate your feedback about the writing segment and will consider it for future improvements. Mark Customer Support
My experience was good. Kaplan trains me to face hard questions, it boosted my confidence. However, some reviews/Topic remediations are copied and pasted from Chart ai which makes it difficult to look for a particular answer when there is a lot of information. Remediations need to be customized to a particular question and thoroughly explained. Otherwise I owe my success to the resource. Thank you.
We're happy to hear that our training helped boost your confidence. We appreciate your feedback about the remediations. We'll review them to ensure they're customized and thorough. Thank you for acknowledging our resource's contribution to your success. Jennifer Kaplan Customer Support
perfect Perfect for NCLEX Studying
Thank you for your positive review! Jennifer Kaplan Customer Support
We're happy to hear that our instructors were helpful. Thank you for your positive feedback; we appreciate it! Mark Customer Support
Kaplan's Bar Prep - February 2026. Kaplan's library of MEEs and MPTs is extensive and a great resource. Their library of multiple choice questions was also very helpful and I felt they were similar to NCBE questions. The sample answers and explanatory answers were also very clear and helpful (most of the time). However, the course is fairly outdated - meaning that you cannot highlight any of the text whether in MBE, MPT, or MEEs. You cannot save or make flashcards from the platform, like inside of an MBE question. The review videos are merely a lecturer reading/reviewing an outline. This does not really cater to my learning style, as I would prefer more interactive examples, animations, more visual queues to help with memorization. I did find their calendar helpful and I felt like they did not give me too much to do each day. However, I required more practice than what is recommended. Overall, I am grateful for their resources but I do think that the platform could be updated.
We’re pleased that our extensive resource library and study calendar provided a strong foundation for your February 2026 bar prep. We also value your candid feedback regarding the platform's interactivity and video format, as we are continuously working to modernize our tools to better support diverse learning styles. Mark Customer Support
Kaplan Test Prep is a very beneficial site for students preparing for the SAT. It helped me overcome my test anxiety and taught me how to manage my time more effectively during the test.
We're happy to hear that our site was beneficial as you prepared for the SAT. It's great to know we helped you manage your time better and overcome test anxiety. Thank you for your positive feedback! Jennifer Kaplan Customer Support
Extremely disappointing experience with Kaplan SAT tutoring. Our tutor abruptly changed the schedule just days before my daughter’s SAT, then suggested a 30‑minute session — something that offers no academic value and felt more like an attempt to burn through prepaid hours than to support her success. This showed a real lack of professionalism and reliability. Kaplan advertises itself as a top-tier test prep company, but the service didn’t match the marketing. Customer support was equally frustrating: multiple layers of representatives, no one empowered to fix anything, and constant “someone will call you back in 24–48 hours” delays — completely unacceptable when time-sensitive SAT prep is involved. For $125 per hour, I expected far better communication, consistency, and student-focused support. Based on this experience, I would recommend looking elsewhere for SAT tutoring.
We sincerely apologize for the scheduling inconsistencies during your daughter's critical SAT preparation period. It is disappointing to hear that our service did not reflect the high level of professionalism and student-focused care we strive to deliver. Mark Customer Support
The reviews are great. Some of the on-boarding organization can be better but the profs are great and the review is really helpful. I've done it on person and I've done it online and both are amazing courses
We're happy to hear that you found the professors and review helpful! We appreciate your feedback regarding the onboarding organization, and we'll strive to improve it. Thanks for sharing your experience with both the in-person and online courses. Jennifer Kaplan Customer Support
Thank you for your positive review! Jennifer Kaplan Customer Support
All material was well and thoroughly explained by many amazing teachers. The course was structured perfectly and was accessible to all learning strategies
We're happy to hear that you found the material well-explained and the course structure perfectly accessible. Thank you for your positive feedback on the teachers and learning strategies. Jennifer Kaplan Customer Support
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