Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.
Kaplan Test Prep (kaptest.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable instructors and the clear teaching strategies that make complex concepts much easier to understand during daily exam preparation. People also deeply appreciate the detailed practice questions, extensive learning materials, and helpful resources that successfully build real confidence for upcoming official exams. Though some reviewers were not happy with certain platform features, mentioning that it was difficult to review incorrect answers after completing proctored tests. Some people also felt that digital navigation and account access could be improved due to unexpected changes or interface issues.
Auto-generated from all reviews of this business. For reference only.Easy to navigate platform. Material was user friendly. Even the interface was easy to navigate. The Material is well organised and easy to understand
We're happy to hear that you found our platform easy to navigate and the material user-friendly. We appreciate your positive feedback on the organization and clarity of the content. Mark Customer Support
Very helpful! Great experience with lots of key information about the NCLEX.
We're happy to hear that our NCLEX information was helpful for you, and we appreciate your positive feedback and experience! Mark Customer Support
English and Math prep were good, however even though we indicated Science and Writing were also needed, course contained very little on those sections. Also, math and English practice questions were much easier than the actual exam.
We appreciate you sharing your experience. We're glad the English and Math prep were helpful. We'll use this feedback to help us continually improve our courses. Thanks for the feedback. Mark Customer Support
They've been sending me automated community email all day, even though I've unsubscribed multiple times. It won't stop.
We apologize that you continue to receive unwanted emails after unsubscribing. We value your feedback and will investigate this issue to prevent further inconvenience. Mark Customer Support
Thank you for the five star review and for choosing Kaplan! Mark Customer Support
The prep course really makes the Nclex feels like a practice test. I am glad that I choose kaplan, and follow their prioritization tree. I pass on my first try, 85 questions, after 2 months of study.
We're happy to hear that our prep course helped you feel prepared for the NCLEX. We're glad you found the prioritization tree helpful, and we appreciate your feedback. Congratulations on passing! Mark Customer Support
Was very useful for the reading and writing part of the PSAT
We're happy to hear that our product was very useful for the PSAT reading and writing sections. Thank you for your positive feedback! Mark Customer Support
The module structure was informative, and the synchronous live tutoring was very helpful. The company makes itself very available to those who ask for help, and there is an abundance of practice resources.
We're happy to hear that you found the module structure informative and the live tutoring helpful. We appreciate your recognition of our availability and abundant practice resources. Thank you for your positive feedback! Mark Customer Support
The whole learning process was interesting and informative; Comprehensive material, Incredible details in very digestible format. The live classes are extremely interactive and engaging with the perfect amount of challenging.
We're happy to hear that you found the learning process interesting and informative. We're glad you enjoyed the comprehensive material and interactive classes. Thank you for your positive feedback! Mark Customer Support
Kaplan has been an extremely helpful site for my test review prep with several different features and learning modalities including a video library, a vast question bank, and thorough explanations for content material to ensure you're understanding what you're being tested on. It has built my test prep confidence considerably and I would highly recommend it over similar sources due to its visual accuracy and dynamic training options.
We're happy to hear that our site has been extremely helpful for your test preparation. We're glad you found the features and learning modalities beneficial, and that our content has boosted your confidence. Thank you for recommending us! Mark Customer Support
I have 10year experience in nursing care .I have worked in both clinical and hospital settings where I providing patient care , assistant in treatments and supporting medication team also have experience of instructor in which developed teaching and leader ship skills
We appreciate you sharing your extensive nursing experience. It's great to hear about your patient care, treatment assistance, medication support, teaching, and leadership skills. Thank you for your feedback. Mark Customer Support
We're happy our platform is easy to use and learn. Thank you for your positive feedback; we appreciate it a lot. Mark Customer Support
Thank you for the review! We are so pleased that Julie was able to be such a great help! Mark Customer Support
Course was fun and informative. Over the duration of the course, my practice test scores for LSAT went up by 15 points. They are being honest when they say they can help you improve. Really enjoyed the teachers.
We're glad you found the course fun and informative! It's great to hear that your LSAT practice test scores improved so much. We appreciate your positive feedback about the teachers. Mark Customer Support
We’ve had one of the worst experiences with Kaplan,…and it’s still ongoing. After purchasing an unlimited plan, my daughter can’t even use the 5 hours of tutoring included due to a system error. Customer service is extremely limited, only available during a short weekday window, and response times are painfully slow. I sent three emails on some questions and didn’t hear back for over two weeks. For what you pay, this level of service is unacceptable. I would not recommend Kaplan.
Unexpected question ,help alot in critical thinking Rationale are well described
We're happy to hear that our questions helped with critical thinking and that the rationale was well-described. Thank you for your positive feedback. Mark Customer Support
Excellent instructor… Roy broke down each concept with excellent details.
We're happy to hear that the instructor's detailed explanations were helpful to you. Thank you for your positive feedback! Mark Customer Support
Hands on learning and teaching spot on and gives extra info on a topic on a deeper level
We're happy to hear that our hands-on learning approach and in-depth information resonated with you. Thank you for your positive feedback! Mark Customer Support
Very helpful in understanding the decision tree and how to answer NCLEX style questions, good test prep.
We're glad our decision tree method helped you grasp the NCLEX question format. Thanks for letting us know that our test prep was beneficial for you! Mark Customer Support
i believe kaplan is very helpful everything from recordings, to practice test, to live sessions are just all very helpful....
We're happy to hear that our recordings, practice tests, and live sessions were helpful for you. We appreciate you taking the time to share your positive experience! Mark Customer Support
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