Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.
Is Kaplan Test Prep legit?
Kaplan Test Prep (kaptest.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable instructors and the clear teaching strategies that make complex concepts much easier to understand during daily exam preparation. People also deeply appreciate the detailed practice questions, extensive learning materials, and helpful resources that successfully build real confidence for upcoming official exams.
Though some reviewers were not happy with certain platform features, mentioning that it was difficult to review incorrect answers after completing proctored tests. Some people also felt that digital navigation and account access could be improved due to unexpected changes or interface issues.
Auto-generated from all reviews of this business. For reference only.
The course with very helpful in preparing me to take the NCLEX. It offered great insight and understanding of the NCLEX test. The instructor was amazing and very knowledgeable. Thank You Kaplan
Reply from Kaplan Test Prep2026-05-22
We are so glad our course and instructor provided great insight and understanding for your NCLEX preparation. Thank you for your kind words!
Mark
Customer Support
The website has issues. I was unable to access resources for a whole day. The content on the website does not match up with content that my tutor has access to even though they have the same title. And the UI for testing does not mimic Lawhub closely enough.
Reply from Kaplan Test Prep2026-05-22
We appreciate you sharing your feedback. We are sorry to hear about the website issues and the discrepancies you experienced with the content and testing UI. We are actively investigating these concerns to improve our services.
Mark
Customer Support
I learned a lot during this experience. More than I anticipated. Its helped me thus far in test taking strategies and helped me to feel more confident.
Reply from Kaplan Test Prep2026-05-22
We're so glad to hear our program exceeded your expectations and boosted your confidence in test-taking strategies. Thank you for your kind words!
Mark
Customer Support
This company is teaching so well.
I can study my GED online everywhere, every time ealy.
I like it.
Reply from Kaplan Test Prep2026-05-13
We're happy to hear that our teaching methods and online GED program are working well for you. Thank you for sharing your positive experience with us!
Mark
Customer Support
I started out doubtful, but they have great test taking strategies and content review that I was able to modify for what works for me. I can't wait to get my score back!
Reply from Kaplan Test Prep2026-05-13
We're happy to hear that our strategies and content review worked for you! We appreciate your feedback and wish you the best as you await your score.
Mark
Customer Support
Taking it at the school location was great. The test was truly a test of LPN knowledge and application. I would recommend this test vs the TEAS test anyday for the LPN-RN bridge program at any community college.
Reply from Kaplan Test Prep2026-05-13
We're happy to hear that taking the test at the school location was a great experience! We appreciate your recommendation of our test for LPN-RN bridge programs, and we thank you for your feedback.
Mark
Customer Support
The instructor was great and the decision tree is very helpful.
Reply from Kaplan Test Prep2026-05-13
We are happy you found the instructor great and the decision tree helpful. Thank you for your positive feedback; we appreciate it.
Mark
Customer Support
They changed my video access mid-preparation.
Without asking, I was going with the schedule class by class, then they changed it without any notice. I’m in my second month of preparation, like what the heck.
Kaplan Test Prep exposed me to many NCLEX style questions, material, and focus. I feel confident walking into my NCLEX testing that I am prepared for testing.
Reply from Kaplan Test Prep2026-05-05
We're happy to hear that our NCLEX materials and questions have helped you feel confident for your test. Thank you for sharing your experience with us!
Mark
Customer Support