Kaplan Test Prep offers preparation for more than 90 standardized tests, including entrance exams for secondary school, college and graduate school, as well as professional licensing exams. Kaplan also provides private tutoring and graduate admissions consulting services.
Kaplan Test Prep (kaptest.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is good. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss User experience, Product. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable instructors and the clear teaching strategies that make complex concepts much easier to understand during daily exam preparation. People also deeply appreciate the detailed practice questions, extensive learning materials, and helpful resources that successfully build real confidence for upcoming official exams. Though some reviewers were not happy with certain platform features, mentioning that it was difficult to review incorrect answers after completing proctored tests. Some people also felt that digital navigation and account access could be improved due to unexpected changes or interface issues.
Auto-generated from all reviews of this business. For reference only.The KAPLAN 3 day review was excellent to go over content and testing strategies like the decision tree. I took notes and they were helpful to review when individually studying for the NCLEX!
We're delighted to hear that our 3-day review was excellent for content and testing strategies like the decision tree. It's wonderful that your notes were helpful for your individual NCLEX studying! Mark Customer Support
My school have used Kaplan since beginning of 1st Semester. I was an LVN-RN bridge student. I was barely able to use it in a short span of 2 Semesters. Within 8 months, I felt confident on taking my NCLEX, and I passed after 1 try. Kaplan sets your mind on how the questions are asked and how to answer them appropriately. Great product overall. Videos, tests, q banks, CATs and readiness tests allowed me to be prepared as much as I could be.
We are so happy to hear about your success with Kaplan and that our resources helped you pass your NCLEX on the first try! Your feedback on the videos, tests, and Q-banks is truly valuable. Mark Customer Support
Genuinely the least responsive people I've ever dealt with. I have emailed them about 7 different times asking about incorrect information on their practice TESTS and have gotten nothing in return or a response saying "I can't see what you're talking about" despite me a copying question ID, specific assignment details and more. Do not bother with these people as their content differs absurdly from commonly tested mcat material and half of the time the questions have errors in them. Do not waste your money here, better to buy AAMC resources separately.
We are truly sorry to hear about your frustrating experience with our practice tests and support. We appreciate you bringing these significant concerns to our attention. We will thoroughly investigate the issues you've raised regarding content accuracy and our responsiveness. Mark Customer Support
before you study or think of applying as an IMG know the facts, it is not worth the hassle , money making business, draining you of every nickel because you are here to be a doctor and will be rich so THEY want their cut , IMG no matter how high you score you are still limited and will likely get lost paying fees for exams that might get you in the US system which is reserved for blonde people
We recognize the significant hurdles and financial burdens involved in pursuing a medical career in the US system. We appreciate you sharing your perspective on the challenges faced by IMGs Mark Customer Support
This is the first one-star review I have ever left for any product or service. I am not sure whether candidates who attend Kaplan's training programs receive additional guidance on how to take the exam. However, if you rely solely on the instructions provided on the website, you are in for a big surprise! I spent many hours carefully reading the website instructions, completing all the pre-exam checks, and taking the exam. Despite following the stated requirements, my attempt was later marked as invalid, with reasons that were never mentioned in the website instructions. Although this exam is cheaper than many alternatives, incomplete guidance may result in candidates having to pay the exam fee more than once. Two weeks later, I took another widely recognized English proficiency exam. The entire process—from booking and preparation to the exam itself—was smooth and professional. I received a score of 8.0/9.0 and obtained my results within 24 hours. Based on my personal experience, if you want to avoid the risk of spending significant time, money, and effort only to receive an invalid result, it may be worth considering other English proficiency tests that offer clearer instructions and a more transparent process.
We appreciate you taking the time to share your detailed feedback regarding your experience with our English proficiency exam. We understand your frustration and the significant time and effort you invested. We are reviewing our website instructions to ensure they are comprehensive and transparent for all candidates. Your insights are invaluable as we work to improve our processes. Mark Customer Support
Helpful!!!
Thank you for choosing Kaplan! Mark Customer Support
Group sessions are super helpful because the teacher is entertaining and does a great job in making hard concepts easy. Tutoring is also essential because it really tailors your studying to your specific needs and helps keep you accountable for all the practice you need. Kaplan is worth the investment.
We're so glad to hear our group sessions and tutoring were valuable! We appreciate your positive feedback on our teachers and personalized support. Mark Customer Support
We appreciate your feedback. Thank you for choosing Kaplan! Mark Customer Support
This class was very helpful learning how to answer NCLEX style questions. The instructors were great at answering any questions we had. Highly recommended.
We are so happy to hear our class helped you with NCLEX-style questions. We appreciate your kind words about our instructors. Mark Customer Support
The instructors were very patient, knowledgeable, and understanding. They taught you how to slow down and refocus your thoughts to be successful in answering questions.
We're so glad to hear our instructors helped you slow down and refocus! Thank you for sharing your positive experience with us. Mark Customer Support
The teaching strategy was amazing, e.g., the way to eliminate answers don't make sense to get the right or correct answer(s). She respects students with their different views, she encouraged us to not give up and don't wait too long to take the practice questions and the test. She encouraged to understand the decision tree and apply it when students practice the test.
We are so glad to hear that our teaching strategy, especially the method for eliminating incorrect answers, was so effective for you. We appreciate your positive feedback and are happy that our encouragement to practice and understand the decision tree resonated with you. Mark Customer Support
We appreciate the feedback. Thank you for choosing Kaplan! Mark Customer Support
Great course and the strategies they taught were amazing!
We are glad you enjoyed the course and found the strategies helpful! Mark Customer Support
Jenny was our Kaplan instructor and she was phenonmenal. Jenny kept it super fresh and interesting. A little humor goes a long way.
We're so happy to hear you had such a positive experience! We appreciate you sharing your kind words. Mark Customer Support
five stars!
We appreciate the feedback. Thank you for choosing Kaplan! Mark Customer Support
Kaplan Test Prep has a positive system in place to help students recognize patterns for test taking, how to keep the client safe and how to recognize dangers in the medical field.
We truly appreciate your positive feedback! We are so glad our system effectively helps students with test-taking strategies and safety in the medical field. Mark Customer Support
The instructor was knowledgeable and provided valuable insights that helped me approach and analyze each exam question from a different perspective.
We are delighted to hear our instructor's insights helped you analyze exam questions differently. Thank you for your kind words! Mark Customer Support
I used Kaplan through out nursing school and now that I have graduated, I am using Kaplan to prepare for NCLEX. So far, it has tough questions that make me think. More so, it has videos that I can watch on different topics. Most importantly, at the end of the practice questions, there are rationales to show why I got the answers correct or why I got them wrong. So far, it is a great resource for my NCLEX preparation and I hope that with it, I will pass NCLEX on only one attempt.
We are so glad to hear that our resources are proving to be a great asset for your NCLEX preparation! It's wonderful that our challenging questions, video content, and detailed rationales are helping you. We are confident you'll achieve your goal. Mark Customer Support
The experience was good. It gave me the confidence to face the test with high expectation.
We're glad to hear our service provided you with confidence. We appreciate your positive feedback. Mark Customer Support
The first time I used Kaplan, I was getting ready for my Licensed Practical Nurse (LPN) NCLEX. With Kaplan's help, I passed my NCLEX the first time. And now I am getting ready to take my RN NCLEX, and I am glad I am using it again. I found the class informative and very helpful.
We are so glad to hear about your continued success with our program! It's wonderful that our resources have been so helpful for your LPN and now your RN NCLEX. We wish you the best! Mark Customer Support
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