Kikilighting (kikilighting.com) has a 4.3 out of 5 rating on OK.one, based on 254 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 31% of negative reviews; Reviews mostly discuss Quality, Customer service. Last updated 2026-10-25.
Reviewers had a great experience with this company. Customers frequently praise the helpful customer support team, noting that staff members respond quickly and efficiently resolve any purchase or shipping issues. Many buyers also mention that these gorgeous lamps look stunning, providing warm and pleasant lighting that perfectly matches online photos and room aesthetics. Some reviewers were not happy with the delivery times, experiencing significant shipping delays, poor package tracking, or missing items from their orders. A few individuals also noted receiving low-quality items or incorrect models that did not match the specific descriptions advertised on the website.
Auto-generated from all reviews of this business. For reference only.We purchased three glass pendant lights and three glass ceiling lights. Kikilighting offers beautiful lighting, with a lot of different colours at very attractive prices. Their after-sales service is also very responsive. Thank you very much.
Kikilighting offers superb lamps at affordable prices. The service is great. They respect the timing. They respond quickly and take care of their customers. The packages are perfectly protected for transport. In short, a great experience. They are very, very good.
Product was never delivered and was returned, and customer service (after months of emails) never responded, nor was there a refund of funds paid. Beyond terrible customer service, and complete robbery.
I am very satisfied by the products I bought. Very good quality and excellent customer service! Thank you to the Kikilighting team!
I had problems finding my parcel. they helped me out very fast and it turned out, that it wasn't_ their fault. none the less they were there to help me out and also were willing to solve the problem.
Thanks to the Kiki Lighting team: the lights received were shipped quickly. I am very satisfied with their aesthetic appearance and they work very well technically. I recommend!
Kiki was always immediately answering and helping with our requests. Very friendly on top. The products are beautiful and of a good quality. The lamp we bought was exactly as on the picture.
Anya at KIKI lighting helped us sort out a huge order and this even on a Saturday! The support was friendly, fast and most helpful. Much appreciated!
I am actually pleasantly suprised about this website. I found sevaral lamps that i wanted of different websites on their website. So it was easy because i could order everything there at once. They were cheaper and their were also special actions so it was an awesome deal. Because of it sounding to good to be true i contacted custumor service for some help about the origin of the lamps and i was helped very fast and in a friendly matter. I had a problem with my order not showing on the website but that was resolved very fast. The lamps came as promised withouth extra costs even if 2 of them came from a chinese depot. and we are super happy, they look very nice and stylish. I recommend this website.
I bought in total 4 lamps, all lamps in extraordinary qualitatiy! Delivery time and packaging were perfect. Furthermore the lamps were easy to install and the lights shine wonderful.
Everything was great. Fast shipping, good packaging, beautiful lamps!
I am very happy with the service of Kikilighting, they are very fast in replying for any technical question you have and the products are great.
I bought a chandelier: Sand Sea Stair Chandelier. Arrived as in pictures and described --> I was over the moon! Some of the glass pieces arrived broken (due to packaging) --> Melody was at my service and took full care. Promptly I received replacement pieces, free of charge to make my item now complete. Could not have asked for a better product, nor service. This was simply PERFECT!
We ordered two lamps for our kitchen table. It was our third order. The lamps arrived in great condition and the shipping was fast. They look beautiful, great quality and just as pictured. We’re very happy.
I’m happy to deal with Kikilighting. Managers always were in touch with me regarding my order and helped me to receive the parcel.
I recommend Kiki lighting. It takes a few weeks for it to arrive, but it’s all worth it. We have bought 4 now, and every time we are pleased. They make our house look better and people compliment the lamps.
Great product and very good value for money. 100% would recommend!
The product was beautiful and really high quality and also arrived fairly quickly. I was also impressed with their customers service department who were very quick in replying to my emails and following up. I would definitely buy again from Kiki Lighting
I am delighted with this lamp! It is beautiful, elegant and has really decorated my kitchen. Many thanks to the store for carefully packaging the goods and timely arrival. I am happy!
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