The product is beautiful
The product is beautiful, it arrived quickly and well packaged. It was also easy to install. I also exchanged emails for the customer service team who were extremely responsive and helpful. Thanks
About Kikilighting
Data updated- Website
- kikilighting.com
- Category
- Home & Garden
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 74 reviews
- Replies to negative
- 31% (12/39)
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Is Kikilighting legit?
Kikilighting (kikilighting.com) has a 4.3 out of 5 rating on OK.one, based on 254 user reviews collected here. It is listed under Home & Garden and its reputation is good. 83% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 31% of negative reviews; Reviews mostly discuss Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the helpful customer support team, noting that staff members respond quickly and efficiently resolve any purchase or shipping issues. Many buyers also mention that these gorgeous lamps look stunning, providing warm and pleasant lighting that perfectly matches online photos and room aesthetics. Some reviewers were not happy with the delivery times, experiencing significant shipping delays, poor package tracking, or missing items from their orders. A few individuals also noted receiving low-quality items or incorrect models that did not match the specific descriptions advertised on the website.
Auto-generated from all reviews of this business. For reference only.What people say
Very pretty and chic lights
Fast and careful shipping. Careful customer team. The two lights I've ordered are very pretty and chic (I recommend them)
Excellent Online Lamp Shop – Highly Recommended! I’ve ordered several times from this…
I’ve ordered several times from this online lamp store and have been impressed every single time. The products are always delivered in perfect condition, carefully packaged to ensure nothing gets damaged during shipping. What really stands out is the customer service – they respond quickly, are incredibly helpful, and always go the extra mile to make sure you’re satisfied. It’s clear they truly care about their customers. I can highly recommend this shop to anyone looking for beautiful, high-quality lamps. I’m already looking forward to placing my next order!
Looove my lights
Looove my lights! Bought 3 different types and they all look like on the pictures. Also the online chat was very good.
Very kind,
Very kind, The costumer service resend my package and where really cooperative and reliable.
Nice design. Great service.
Nice design. Fast delivery. Very responsive team. Would recommend warmly.
I'm very happy with my lamp purchase with Kiki!
I'm very happy with my lamp purchase with Kiki! The whole process went really smooth, they followed up on the delivery, making sure it arrived well and on time. The products are of great quality and exactly as you see in the picture. It worked great and looks beautiful. Thank you Kiki!
Good support
The customer service was very cooperative and easy to contact.
Love it !
I'm delighted with my order from kikilighting. The lamp is beautiful! Installation is very easy; there are instructions included. Delivery was fast, and the lamp was well protected. I recommend it!
I ordered three light
I ordered three light, great quality and the delivery was fast. Great customer services.
Everything to our satisfaction
When I ordered 4 identical lamps, I was mistakenly sent a lamp in a different colour. After contacting the service, the concern was clarified and the correct lamp was sent. I was allowed to keep the lamp in the wrong colour for free.
I was surprised how quickly a lamp…
I was surprised how quickly a lamp arrived.Everything was ok with the lamp,and it looks exactly like the one on the website.So,I recommend your shop to everybody
I had a great first experience with KikiLighting!
I placed my first order and, unfortunately, the light fixture arrived broken. I contacted their customer service and was really impressed by how responsive and helpful they were, they immediately arranged to send me a replacement. This was my first time ordering from their site, and it definitely won’t be the last. They have a beautiful selection of modern lighting, with styles to suit every taste. Above all, their customer service really makes a difference, it’s quick, efficient, and genuinely reassuring. Highly recommend!
Great service and great product
Great service and great product! I sure would order again!
Everything well
Lamp was sent quickly and came in perfect condition. I am super satisfied with the quality and how it looks. I would definitely buy on Kikilightning again.
Great company with quick delivery
Great product for our kitchen and also super easy to work with the support team. 10/10 service🌟
Absolutely impressed with Kiki…
Absolutely impressed with Kiki Lighting! The quality of their products is outstanding—elegant, durable, and exactly as described. Their customer support team is incredibly responsive and helpful, always going the extra mile to ensure satisfaction. A special shoutout to their after-sales service as well—efficient, professional, and genuinely caring. Highly recommend!
terrible experience
terrible experience, problems with customs and we received models that were not ordered. The site looks like a european company, which it is not. Based in China so for all customer service issues we have to deal with china.
Amazing service…
We received a lamp that unfourtunatly did not work as we hoped, so we contacted the servicedesk. We got some good tips, but it did not solve the problem. KIKI lighting servicedesk then offered us a new lamp! We are so happy with the way KIKI lighting solved the problem!
Great service
Great service A lamp was delivered broken They sent us a new one
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