Lahome rugs are machine washable and crafted with our signature Cloud-Soft™ comfort, bringing warmth and coziness to your home. Every rug comes with a built-in non-slip rug pad—no need for extras—making them safe and convenient for families with kids and pets. Designed to be stain-resistant, foldable, and durable, our rugs combine everyday practicality with timeless style. At Lahome, we’re dedicated to blending aesthetic design with comfort, creating rugs that make your home feel as beautiful as it is welcoming. With free shipping and 30-day hassle-free returns, it’s easy to find the perfect piece for your home. Explore our collection today and bring warmth, beauty, and comfort into every corner of your space.
Written by the business, not verified by us.Lahome (lahomedecor.com) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the decorative products for being extremely soft, beautiful, colorful, and easy to clean, fitting wonderfully into various home spaces. Consumers also highlight the truly exceptional customer service, noting that representatives are quick to respond, courteous, and very helpful when assistance is needed. However, some customers also noted occasional issues with unexpected delivery delays and received products that felt too thin or flimsy compared to expectations. A few reviewers additionally experienced missing items from their shipments or stubborn creases that were quite difficult to remove upon unpacking the carpets.
Auto-generated from all reviews of this business. For reference only.My recent experience with Lahome is Five Star: #1: Shipped & arrived on time! #2: Imagine my delight, the rug design and colors are even more beautiful than I had expected! #3: The softness & durability are enough to make me a repeat customer! #4: Many compliments from family & visitors on my dramatic rug design! #5: Fantastic prices! Thank you, to all the Lahome team!
Amazing Customer Service Order a beautiful rug but it was not delivered . Contacted Customer Service and instructed me To do a few Things to look for rug and was unable to find. They are sending me a new rug and I am so excited. Can’t wait to order more Rugs.
When I had an issue about delivery they replied quickly and solved the problem.
I am a first time buyer at Lahome, my order was delayed a bit but the team was very responsive and caring about making things right. The rug looks true to the photo and is very beautiful. I think I will order another for the bedroom! You will definitely want a rug underlay for more support. Overall I am very happy with my purchase.
The rug is beautiful. The colors are true, the rug lays completely flat and the scallop edge makes it very unique. It's very well sewn around the edges. Their customer sercice is also fantastic. I had a question about how to care for the rug and received an almost immediate answer. They also shipped it very quickly.
Washes great and super soft before and after washing. I just wish they were a little thicker
I had a wonderful experience with Lahome Decor! I found a beautiful rug and when I had questions about my order their customer service was very quick to respond and incredibly helpful. My order arrived quicker than expected and in great condition. I would absolutely recommend Lahome Decor.
Ordered my 2nd rug from them and I ordered the wrong size. Lahome was fast to respond and correct the situation even though I was at fault. Great service - I am a customer for life!
I ordered a rug and some grippers, but the rug never came even though my address was correct. I reached out to customer service and they were very helpful and quick to respond. They are sending a new rug and I look forward to receiving it.
So far the experience has been great. I can definitely say that the rug is thin enough to be washable. I am going to return it since I want a thicker rug even if it is not washable but the the return process has been easy so far! I would definitely make another purchase from them in the future.
I have not received my rug yet, but the customer service has been great. The rug was delivered to the wrong address, and the customer service rep offered to send a new rug to replace it.
Quick shipping and a GORGEOUS rug that lays so nice!!
It was a beautiful rug and the quality was good. The company was great to work with!
Lahome has the prettiest and softest rugs on the planet! I have bought several rugs, adorning my home office, the dining room, and a bedroom. They do need rug pads. Easy as can be to clean- I have two active large dogs, and dirt and fur do not cling. Customer service is a pleasure. Each rug is delivered punctually. Thank you for bringing such beauty into my home.
I was sent the wrong rug or sent a rug that looks nothing like what I ordered. My rug grippers were never received. I have sent emails to the company for a refund. Update: The company did respond in a timely manner and agreed to a full refund for the rug and rug grippers. They also said I could keep the rug rather than return it. I’m relieved and satisfied with the outcome. The rug has a nice texture and design, Unfortunately, the colors don’t look like the advertised product and I don’t have any place for it in my home.
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
Great customer service. I had a hiccup with my delivery address and they resolved it with no problem.
he think it is wonderful my rug did not arrive and Lahome is replacing it. I await the arrival of my new rug! Greg
Lahome - Great products! Great service! Great prices! Lahome delivers a great product, great customer service, and great prices! My wife and I have purchased several carpets which are an excellent quality and live up to their descriptions. Lahome also provides excellent customer service. The representatives respond quickly, are courteous, are effective, and efficient. Recently, we accidentally purchased a carpet that we did not want and Lahome gave us two options to correct the problem (i.e. we could send the products back for a full refund or keep the carpets and receive a partial refund to avoid the mailing costs). Great products, great service, and great prices! What else could you want!
The rug I bought was NOT as pictured or described on their website. Super cheap and ugly. The customer service is REFUSING to refund me my money, despite their return policy. Lahome Decor is a scam. They also suppress negative reviews on their website, so that alone shows lack of honesty, integrity, and quality of items. UPDATE: Lahome Decor customer service finally approved the full refund of the awful item I purchased. They did this ONLY AFTER they received this negative review, that they cannot remove. They asked me to remove this review since they granted the refund. This action only proves further how unethical and greedy they are. Second Update: The company did issue a sincere apology and acknowledge their poor actions and stated they will learn from this situation. I hope this is true.
Thank you for your feedback. We’ve responded to your concerns via email—please check your inbox (including spam/junk folders). If you have any further questions, please reply directly to our email and we’ll provide immediate assistance. Have a good day.:)
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