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Travel & Vacation

laytrip.com

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102 reviews

4.3102 reviews
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About laytrip.com

Data updated
Website
laytrip.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
29 reviews
Replies to negative
53% (9/17)
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About this business

Laytrip is a Layaway Travel Agency (LTA) that was created by experienced industry and online product specialists, to make travel simpler, easier, and more affordable for everyone. Our platform lets you book airline and hotel itineraries, then pay with customizable installments without any credit checks or interest charges.

Written by the business, not verified by us.

Is laytrip.com legit?

laytrip.com (laytrip.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 53% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

DON'T USE THIS SERVICE

DON'T USE THIS SERVICE I canceled my flight due to the days being wrong, that's on my part. However when canceling they made it complicated and took 20 min just to speak to someone. On top of that, they didn't give me my refund when all I paid was the down payment. Because I didn't "cancel within 24 hours" I just want my money so I can rebook the flight directly from the airline. YOU GUYS ARE A JOKE! ALL 5 STAR REVIEWS ARE FAKE!

Reply from laytrip.com2025-04-07

Hello Dali, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you’re disappointed with the situation. We understand how frustrating it can be when things don’t go as expected. Unfortunately, as per the airline’s policy, your tickets are only eligible for a refund within the first 24 hours of purchase. We always ensure that our customers are aware that their tickets are subject to airline's policy before making their purchase. Nevertheless, if you have any further questions or concerns, please don’t hesitate to reach out to our team. Sincerely, Laytrip Team

"I had an amazing experience with…

"I had an amazing experience with Laytrip's customer service! They went above and beyond to help me cancel a booking that had already been canceled by the airline. The process was incredibly fast, and their support team was efficient and friendly. I’m so impressed with their service—definitely deserving of 5 stars!" Shoot out to Rafael <3

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