The teacher is very responsible
The teacher is very responsible. My child used to resist Chinese, but now he likes it. So we will continue to take classes here. Thank you lingoace！
About LingoAce
Data updated- Website
- lingoace.com
- Category
- Education & Training
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 195 reviews
- Replies to negative
- 93% (98/105)
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+65 31051163 (hotline) / +6591787124 (WhatsApp) Daily 10am - 9:30pm (GMT+8)[email protected]lingoace.com
About this business
Connect global young learners to future possibilities LingoAce is a Singapore-headquartered EdTech company that offers authentic, interactive, and effective Chinese, English, and Math classes to young learners aged 3 to 15. With a network of more than 9,000 professionally certified teachers, LingoAce has served over 730,000 learners and delivered more than 27 million classes across 214 countries and regions.About usWhy UsLearning experienceSign up for free trial
Written by the business, not verified by us.Is LingoAce legit?
LingoAce (lingoace.com) has a 3.7 out of 5 rating on OK.one, based on 465 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 72% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Parents frequently mention that the teachers are exceptionally patient, engaging, and capable of capturing children's attention through fun stories and games during lessons. Families truly appreciate the interactive online platform and customized curriculum, noting significant improvements in children's spoken confidence and overall language learning progress. Some reviewers were not happy with the communication, mentioning persistent difficulties with customer support responsiveness and frustrating scheduling issues after purchasing packages. A few people also felt that aggressive sales practices, unhelpful administrative responses, and annoying follow-up calls created an unnecessary hassle during their journey.
Auto-generated from all reviews of this business. For reference only.What people say
That you guys are so nice I will you guys stay like that forever
Thank you for your service you guys are great
Recommended for Chinese revision
Recommended for Chinese revision as I have signed up for my kids. Easy platform to attend online lessons.
Good choice
Online lesson make time management easier. My child loves to attend.
Lengthy application process and fees for international payments
After you go through a lengthy application process, which includes a video in which you pretend to teach young children, the next step, if you pass, is being required to sign up for an employee payment platform that charges you 2% per transaction involving currency conversion and approximately $30 USD per year to have an account with the platform. This isn't revealed until after you invest your time doing the practice teaching session.
Reply from LingoAce2025-10-17
Dear Dylan, Thank you for sharing your feedback with us. We truly value the opportunity to address your concerns. Our teachers are compensated based on a structured pay model that includes a base rate plus performance-based bonuses and incentives. Many of our teachers earn over USD15 per hour, with top-performing educators reaching up to USD20 per hour. These rewards are designed to recognize quality teaching and engagement with students. Regarding the payment platform, Payoneer is an independent service provider we use to ensure faster and more secure international transactions. Any service or conversion fees are set by Payoneer, not by LingoAce. We understand these fees can be frustrating, and we continue to explore more convenient and affordable payment options for our global teaching community. We appreciate your feedback and your time, it helps us improve and better support educators like you. If you have any questions, you can always contact your admin on Teams for prompt responses. Best regards, LingoAce
Interactive and engaging lessons
Interactive and engaging lessons. My kids enjoy the gamified learning.
Consultant was perfect
Consultant was perfect. Very consistent on their job scope. Tutors are very patience too. Their way of teaching made easy for my child to learn Chinese. Was happy to engage LingoAce for my child. Tks so much for yr effort.
My child enjoy Lingoace lessons because…
My child enjoy Lingoace lessons because the teacher is very engaging and interactive. She takes the extra mile to explain word structure in details to help my child understand and remember the vocabulary. My child has improved his Chinese after attending Lingoace.
Confident after a few lessons
My child has become more confident with the Chinese language. He has taken 30 lessons at Primary 1 level. His school teacher has also noticed he is more confident and able to answer questions.
The teacher is quite responsible
The teacher is quite responsible. And the class is quite fun, which motivate kid’s interest in Chinese.
Was impressed at the trial class in…
Was impressed at the trial class in which the teacher managed to engage my child who was initially hesistant to try the lesson. Teacher was very encouraging. He ended up liking the lesson and I’m signing up for a package!
My 4yo and 7yo has been attending the…
My 4yo and 7yo has been attending the online lessons lately and they have been enjoying the class very much.
Registration Lingoace
Sign up and customer service support is responsive and prompt. Decided to sign up based on positive reviews from friends.
Excellent follow up team
Thank you for the excellent follow up and lesson given to my 3 kids, they love the online lessons alot
the international payment is slow with…
the international payment is slow with unclear information. the rewarding should account for more course purchasing, for example if you buy course for Chinese and later you buy Maths as well, then there should be rewarding for add on purchase,
Engaging
My girl has three sessions already on lingoace and she looks forward to her Monday classes . I like the fact the teacher speaks only mandarin unlike some of the local Tutors I have had in the past sometimes end up using English to explain. My daughter enjoys her lessons !
The trial session went smoothly and was…
The trial session went smoothly and was good.
Bad as can be
This is a very dishonest business. We have been using them for almost a year by now. Before we renewed, they promised us that we could continue having either 25 minute lessons or go to the 55 min lessons. Soon after we paid the highest package, they claimed that for our child’s level only 55 min classes were possible. We tried 55 min and it turned out not to be efficient. This was accompanied by their attempts to manipulate this decision between my wife and me and also not getting back to us in timely fashion with info we requested. Stay away from this business is my honest recommendation. Now they are trying to remove my review here by pretending that they cannot contact me. I am the one who paid for their highest package so why do they not have my contact details?
Reply from LingoAce2025-09-26
Dear Zoran, We’re truly sorry to hear about your experience, and we understand how frustrating this must have been for your family. This is not the level of service we strive to provide, and we take your feedback very seriously. As we don’t have your direct contact information, could you please respond via Trustpilot with your details or reach out to us at [email protected]? This will enable our team to thoroughly review your case and follow up with you. Thank you again for bringing this to our attention, we’d really appreciate the opportunity to make things right. Best regards, LingoAce
LingoAce provides engaging and…
LingoAce provides engaging and interactive lessons that make learning enjoyable. The teachers are patient, professional, and well-prepared, tailoring lessons to suit each child’s pace. My child looks forward to classes and has shown great improvement in confidence and language skills. The platform is user-friendly and the support team is responsive. Overall, a positive and rewarding learning experience.
Highly recommended: Flexible and supportive learning experience
My daughter enjoys her Mandarin classes on LingoAce. She's found it helpful in keeping up with her school Chinese classes, especially for a non-native speaker. She likes the gamified lessons and we appreciate her Laoshi's support and patience.
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