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Education & Training

LingoAce

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465 reviews

3.7465 reviews
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About LingoAce

Data updated
Website
lingoace.com
Category
Education & Training
Location
Singapore
Status
Unclaimed
Last 12 months
195 reviews
Replies to negative
93% (98/105)
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+65 31051163 (hotline) / +6591787124 (WhatsApp) Daily 10am - 9:30pm (GMT+8)[email protected]lingoace.com

About this business

Connect global young learners to future possibilities LingoAce is a Singapore-headquartered EdTech company that offers authentic, interactive, and effective Chinese, English, and Math classes to young learners aged 3 to 15. With a network of more than 9,000 professionally certified teachers, LingoAce has served over 730,000 learners and delivered more than 27 million classes across 214 countries and regions.About usWhy UsLearning experienceSign up for free trial

Written by the business, not verified by us.

Is LingoAce legit?

LingoAce (lingoace.com) has a 3.7 out of 5 rating on OK.one, based on 465 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 72% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Parents frequently mention that the teachers are exceptionally patient, engaging, and capable of capturing children's attention through fun stories and games during lessons. Families truly appreciate the interactive online platform and customized curriculum, noting significant improvements in children's spoken confidence and overall language learning progress. Some reviewers were not happy with the communication, mentioning persistent difficulties with customer support responsiveness and frustrating scheduling issues after purchasing packages. A few people also felt that aggressive sales practices, unhelpful administrative responses, and annoying follow-up calls created an unnecessary hassle during their journey.

Auto-generated from all reviews of this business. For reference only.

What people say

家
家长Hong Kong SAR China · 1 review · Verified · Experienced 2025-06-27 ·

Teacher was falling asleep during class…

Teacher was falling asleep during class and had no reaction to the student’s comments.

Reply from LingoAce2025-07-22

Dear parent, Thank you for bringing this to our attention. We sincerely apologize for this. We take such feedback extremely seriously and will be conducting a thorough review of the class in question Your child’s learning experience is our top priority, and we appreciate you speaking up. Our team will be in touch shortly to follow up and ensure this is addressed appropriately. Best regards, LingoAce

M
MIRAUnited States · 1 review · Verified · Experienced 2025-06-17 ·

the old consultant left the promotion…

the old consultant left the promotion never been given the new consultant never in touch with us. we just like the teacher

Reply from LingoAce2025-07-10

Dear Mira, Thank you for bringing this to our attention. We’re truly sorry for the lack of follow-up during your consultant transition. That’s not the experience we want any of our families to have, and we understand how frustrating that must be. Our team will be reaching out to you shortly to resolve the issue as quickly as possible. Thank you again for sharing this with us, your input helps us improve. Best regards, LingoAce

S
SilviaItaly · 5 reviews · Verified · Experienced 2025-06-17 ·

Recommended

My daughter is taking this course and we are really very satisfied! The material is well done, the explanations are clear and she is learning with enthusiasm. She takes each lesson with pleasure and I already notice good progress. I highly recommend this course to other parents who are looking for a good and challenging educational opportunity for their children.

Stephanie TanhAustralia · 4 reviews · Experienced 2025-07-05 ·

I signed up a trial class for my kid

I signed up a trial class for my kid. Someone called and set a date and time for the trial class. On that day, I received a few emails, sms and automatic phone call to remind me the trial class. However there is no instruction how to access to the class! I contacted the customer service and they had no idea and no reply from them. I managed to log-in into my account but there is no link found to access to the class! Such a bad service and wasted my time. No way I am going to sign up the class for my kid.

Reply from LingoAce2025-07-07

Dear Stephanie, We’re truly sorry to hear about your experience and equally shocked. Your feedback is very concerning, and we are taking this matter seriously. To help us investigate what went wrong, could you kindly provide more details, such as the email or phone number used to register for the trial class? We will reach out via Trustpilot, you can also reach us directly at [email protected], so we can sort things out ASAP. We sincerely apologize for the inconvenience caused, and we’d appreciate the opportunity to make things right. Best regards, LingoAce

Tran HongvanSingapore · 1 review · Experienced 2025-06-21 ·

i have purchased 24 package (55 mins…

i have purchased 24 package (55 mins 1v1) chinese for my son. He enjoyed every class a lot. he attended 3 classes, so far, he loves to join every class, teacher really keep him always busy during the class. he has learned many new words, i can see him improve a lot after every class. My advisor William helped me a lot, without his patient explaining, i dont think i will be with Lingoace :). Thanks William.

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