For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Education & Training

LingoAce

ClaimedCollecting reviews

465 reviews

3.7465 reviews
Write a review

About LingoAce

Data updated
Website
lingoace.com
Category
Education & Training
Location
Singapore
Status
Unclaimed
Last 12 months
195 reviews
Replies to negative
93% (98/105)
Do you own LingoAce? Claim this profile for free and start replying to reviews.

About this business

Connect global young learners to future possibilities LingoAce is a Singapore-headquartered EdTech company that offers authentic, interactive, and effective Chinese, English, and Math classes to young learners aged 3 to 15. With a network of more than 9,000 professionally certified teachers, LingoAce has served over 730,000 learners and delivered more than 27 million classes across 214 countries and regions.About usWhy UsLearning experienceSign up for free trial

Written by the business, not verified by us.

Is LingoAce legit?

LingoAce (lingoace.com) has a 3.7 out of 5 rating on OK.one, based on 465 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 72% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss User experience, Product, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Parents frequently mention that the teachers are exceptionally patient, engaging, and capable of capturing children's attention through fun stories and games during lessons. Families truly appreciate the interactive online platform and customized curriculum, noting significant improvements in children's spoken confidence and overall language learning progress. Some reviewers were not happy with the communication, mentioning persistent difficulties with customer support responsiveness and frustrating scheduling issues after purchasing packages. A few people also felt that aggressive sales practices, unhelpful administrative responses, and annoying follow-up calls created an unnecessary hassle during their journey.

Auto-generated from all reviews of this business. For reference only.

What people say

Just join lingoace

Just join lingoace, I still haven’t seen any changing

Reply from LingoAce2025-06-18

Dear Parent, Thank you for joining the LingoAce family! Learning takes time, and we believe your child is already making quiet progress. If you have any inquiries, feel free to reach out; we are always here to support! Let's grow together! One class at a time! Best regards, LingoAce

"5/5 stars

"5/5 stars! LingoAce has been a game-changer for my child's Chinese learning journey! The teachers are patient, knowledgeable, and engaging. The online platform is user-friendly, and the lessons are tailored to my child's needs and interests. I've seen significant improvement in their Chinese language skills and confidence. Highly recommend LingoAce for any parent looking for effective and personalized Chinese tuition!"

Worst Company Ever

Disappointing Experience with LingoAce – Poor Communication, Lack of Support, and No Payment I had high hopes when I started working with LingoAce, but unfortunately, my experience was deeply disappointing. Despite being qualified and ready to teach, the company failed to provide me with a sufficient number of students. I spent weeks on standby with little to no support or guidance. When I decided to resign, I was shocked to find that there was no one available to formally process my resignation. Their internal systems seemed disorganized, and I was left in limbo without any acknowledgment from the company. Most concerning of all is that I still have not been paid for the time and effort I invested. Reaching out for answers has led nowhere — communication is either non-existent or evasive. I’m sharing this review to help other educators make informed decisions. LingoAce may appear professional on the surface, but in my experience, they lacked transparency, responsibility, and respect for their teachers.

Reply from LingoAce2025-05-26

Dear Vilen, Thank you for bringing this to our attention. We’re truly sorry to hear about the frustration you’ve gone through, this is far from the experience we want any teacher to have with LingoAce. We’d like to understand what happened and make things right, but we’re unable to identify your account from this review. We’ve reached out to you via Trustpilot, please provide more information for us to better assist you. We value our teachers deeply, and your feedback helps us do better. Best regards, LingoAce

Consultant a little pushy

My daughter had her trial lesson and thoroughly enjoyed it. She is extremely interested to continue. My consultant got in touch the very next day to discuss next steps, which is perfectly fine. He gave me all the information/prices etc. But I felt that he was too pushy in trying to get me to commit right away. I had already explained that I wish to have more time to think about which package to go with since it is an upfront payment (a lot in one go). 2 hours after we agreed, I was messaged again asking if I had made up my mind. This, I have to say is a bit of a put off.

Teacher were not engaging…material…

Teacher were not engaging…material taught in class was not suitable level.

Reply from LingoAce2025-04-28

Dear Parent, Thank you for taking the time to share this. We’re truly sorry to hear that and we take your feedback very seriously. Our team is actively looking into this and will be reaching out to you shortly with tailored solutions to better support your child's learning journey. We’re committed to making things right and appreciate your input in helping us improve. Best regards, LingoAce

We need help.

My son wants to quit. :(

Reply from LingoAce2025-04-25

Dear Parent, Thank you for sharing this with us, and we’re truly sorry to hear this. We noticed you’ve paused lessons until May, and we totally understand your decision. Your son’s progress so far has been impressive, and when you’re ready, we'd love to explore ways to make sessions feel lighter and more fun for him to progress. Please feel free to reach out to your course consultant anytime. We’re here to support both of you and to help your son remember how much joy learning can bring. Warmest regards, LingoAce

My daughter likes the Chinese teacher

My daughter likes the Chinese teacher. The teacher have good experience to motivate my daughter to learn. Teaching is lively. There is one downside, when something unexpected happens and the course needs to be cancelled or changed within two hours, there is no one to help coordinate it. I am disappointed with that. I hope that could be improved!

People also looked at