Trusted by thousands of hosts, Lodgify is the #1 vacation rental software powered by proactive AI. Automate hosting, win more bookings and maximize revenue with less effort. Lodgify is designed to empower vacation rental businesses of all sizes to be more efficient with effortless solutions and comprehensive support. The company was launched in 2013 and is based in Barcelona. Lodgify's website builder enables you to easily create your own website and accept direct bookings, and their channel manager allows you to manage all reservations from one place and synchronize property data across booking channels. Lodgify also offers property management (PM) modules to help streamline your operations and scale your business.Lodgify offers 4 plans built to scale with your business. Basic starts at 13$/month, the most affordable way to start for hosts with one property. Starter is for hosts ready to take direct bookings. Professional is for hosts ready to scale. Ultimate is for hosts building a larger operation. A 7-day free trial is available with no credit card required. Curious about Lodgify? Explore the Lodgify reviews on this page to learn more about Lodgify's customer service, support, and available features. The Lodgify Trustpilot page is the perfect place to gauge how happy its customers are. Book a demo call Discover our plans Switch to Lodgify now!
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Is Lodgify legit?
Lodgify (lodgify.com) has a 4.7 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated onboarding specialists for being exceptionally patient, friendly, and thoroughly knowledgeable during one-on-one sessions. People deeply appreciate how clear explanations and tailored guidance make setting up a direct booking website feel completely seamless and manageable.
Some reviewers were not happy with customer service, mentioning that support representatives are very difficult to reach when urgent technical issues occur. A few consumers also noted frustrating problems with automated messaging, channel integrations, and reservations not syncing correctly to their calendars. However, these occasional difficulties did not overshadow the overall positive impression left by the onboarding team.
Auto-generated from all reviews of this business. For reference only.
Gabriel was VERY helpful and answered all of our questions! He was very knowledgeable and knew just what we needed to focus on in getting our vacation rental up and going. Thank you, Gabriel!!
Reply from Lodgify2026-08-28
Hi Ann,
Thank you for your fantastic review! We’re delighted to hear that Gabriel was so helpful and knowledgeable in assisting you with your vacation rental. If you have any more questions or need further support, feel free to reach out anytime!
Best Regards, The Lodgify Team
Easy to set up web site and Andrea from support team was really helpful.
Reply from Lodgify2026-08-27
Hi Silvia,
Thank you for your great review! We’re delighted to hear that you found it easy to set up your website and that Andrea from our support team was so helpful. If you need any further assistance, feel free to reach out!
Best Regards, The Lodgify Team
I have a great experience with Gabriel during my initial set up.
Reply from Lodgify2026-08-27
Hi Harob,
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Gabriel during your initial setup. If you have any more questions or need assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Software is broken. Several issues of our pictures being deleted without notification, phantom bookings that have cost us several thousands of euros in peak season.
Support weak as well, take no responsibility, only once you tell them to cancel do they make an effort.
Won't renew and wouldn't advice. The added value of being able to "easily" change prices across platforms (in reality it's just Airbnb and booking for us) doesn't way up against the cost and the lost revenue due to their faulty software.
Reply from Lodgify2026-08-28
Hello Robert, I'm sorry to hear about the issues you've encountered with the software and the impact it has had on your business. We understand how critical it is to have reliable functionality and effective support, especially during peak seasons. Your feedback is valuable, and we will take it into consideration as we work to improve our services. If you have any specific concerns or need further assistance, please reach out to our support team directly. Thank you for sharing your experience.
Eka was incredible. She was a true subject matter expert and walked me through all the details of the platform. As a first timer for hosting, she even shared things I hadn't considered and made recommendations.
Reply from Lodgify2026-08-27
Hi Laci,
Thank you for your fantastic review! We’re delighted to hear that Eka provided such incredible support and shared valuable insights as you navigated the platform for the first time. If you have any more questions, feel free to reach out!
Best Regards, The Lodgify Team
I’ve just had my Lodgify onboarding call with Elena, and she was fantastic. She was extremely friendly, professional and helpful throughout. She explained everything clearly and made the whole onboarding process feel straightforward. Excellent service—thank you, Elena!
Reply from Lodgify2026-08-26
Hi Jon,
Thank you for your wonderful feedback! We’re thrilled to hear that Elena provided such a friendly and professional onboarding experience. If you have any further questions or need assistance, our team is here to help!
Best Regards, The Lodgify Team
Hi Sara,
Thank you for your kind words! We’re thrilled to hear that you experienced thorough explanations and friendly service. If you have any further questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
She was great at guiding be through and explaining. Also helping solve problems and think through scenarios. Wonderful experience!
Reply from Lodgify2026-08-26
Hi Evie,
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience and received great guidance and support. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
One single calendar - one single tool - many apartments & guests
one calendar, one control tool , many apartments, many nights and guests to control simply great!
Reply from Lodgify2026-08-26
Hi Roberto,
Thank you for your fantastic review! We’re delighted to hear that our single calendar and control tool have made managing your apartments and guests so easy. If you have any questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
The onboardimg session with Julia was informative and helpful. Communication with Julia was constructive, progressive and she handled all my questions with patience.
Reply from Lodgify2026-08-26
Hi there,
Thank you for your great review! We’re delighted to hear that Julia provided such an informative and patient onboarding session. If you have any further questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
Very helpful- Gabriel answered all my questions and made it really clear to understand the onboarding process
Reply from Lodgify2026-08-26
Hi Andrew,
Thank you for your great review! We’re delighted to hear that Gabriel was able to answer all your questions and clarify the onboarding process for you. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
Brian was helpful, supportive and knowledgeable on the platform.
Reply from Lodgify2026-08-26
Hi there,
Thank you for your wonderful review! We’re thrilled to hear that Brian was helpful, supportive, and knowledgeable about the platform. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
Hung is extremely patient and knowledgeable. He helped me with several different topics and had an answer for every question I asked. Hung is awesome!!😎
Reply from Lodgify2026-08-26
Hi Celia,
Thank you for your fantastic review! We’re thrilled to hear that Hung was so patient and knowledgeable, providing answers to all your questions. If you need any further assistance, our team is always here to help!
Best Regards, The Lodgify Team
Elena was very helpful and made sure we gathered all the information we really needed. The onboarding was smooth and successful and she went above and beyond to complete the service.
Reply from Lodgify2026-08-26
Hi Éloïse,
Thank you for your fantastic review! We’re delighted to hear that Elena was so helpful and ensured a smooth onboarding process. If you have any further questions or need assistance, our team is always here to help!
Best Regards, The Lodgify Team
luis peraza, our onboarding specialist was knowledgeable and explained everything perfectly. he was easy to understand and clear in his explanations. he understood the process well and was able to answer all the questions we had.
cinthia toro, the sales specialist who walked us through the free trail also clearly demonstrated the product to us clearly and efficiently, and also was able to answer all the questions we had.
Reply from Lodgify2026-08-26
Hi there,
Thank you for your fantastic feedback! We’re delighted to hear that both Luis and Cinthia provided you with clear and knowledgeable support during your onboarding and sales process. If you have any further questions, our team is here to help!
Best Regards, The Lodgify Team
Very easy and smooth. High level of knowledge and great suggestions.
Reply from Lodgify2026-08-25
Hi Max,
Thank you for your fantastic review! We’re delighted to hear that you found the process easy and smooth, and that our team provided knowledgeable suggestions. If you need any further assistance, feel free to reach out!
Best Regards, The Lodgify Team
Not your typical reading from a script onboarding...
Brian was excellent throughout my Lodgify onboarding experience. He was extremely knowledgeable, explained everything clearly, and made what could have been an overwhelming process feel very manageable.
What really stood out was that he wasn't just reading from a script like so many onboarding and training sessions tend to feel. He genuinely knew the platform inside and out, answered my questions confidently, and tailored the session to my specific needs.
On top of his expertise, Brian was patient, personable, and a pleasure to work with. I came away feeling much more confident using Lodgify because of his guidance. I highly recommend working with him if you have the opportunity.
Reply from Lodgify2026-08-25
Hi there,
Thank you for your fantastic review! We’re delighted to hear that Brian provided such a personalized and knowledgeable onboarding experience. It’s great to know you feel more confident using Lodgify thanks to his guidance. If you need any further assistance, we’re here to help!
Best Regards, The Lodgify Team
Super clear, patient and helpful. Listened and responded and appreciated my concerns
Reply from Lodgify2026-08-24
Hi Jacob,
Thank you for your fantastic review! We’re thrilled to hear that you found our support clear, patient, and responsive to your concerns. If you need any further assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
