Trusted by thousands of hosts, Lodgify is the #1 vacation rental software powered by proactive AI. Automate hosting, win more bookings and maximize revenue with less effort. Lodgify is designed to empower vacation rental businesses of all sizes to be more efficient with effortless solutions and comprehensive support. The company was launched in 2013 and is based in Barcelona. Lodgify's website builder enables you to easily create your own website and accept direct bookings, and their channel manager allows you to manage all reservations from one place and synchronize property data across booking channels. Lodgify also offers property management (PM) modules to help streamline your operations and scale your business.Lodgify offers 4 plans built to scale with your business. Basic starts at 13$/month, the most affordable way to start for hosts with one property. Starter is for hosts ready to take direct bookings. Professional is for hosts ready to scale. Ultimate is for hosts building a larger operation. A 7-day free trial is available with no credit card required. Curious about Lodgify? Explore the Lodgify reviews on this page to learn more about Lodgify's customer service, support, and available features. The Lodgify Trustpilot page is the perfect place to gauge how happy its customers are. Book a demo call Discover our plans Switch to Lodgify now!
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Is Lodgify legit?
Lodgify (lodgify.com) has a 4.7 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-07.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated onboarding specialists for being exceptionally patient, friendly, and thoroughly knowledgeable during one-on-one sessions. People deeply appreciate how clear explanations and tailored guidance make setting up a direct booking website feel completely seamless and manageable.
Some reviewers were not happy with customer service, mentioning that support representatives are very difficult to reach when urgent technical issues occur. A few consumers also noted frustrating problems with automated messaging, channel integrations, and reservations not syncing correctly to their calendars. However, these occasional difficulties did not overshadow the overall positive impression left by the onboarding team.
Auto-generated from all reviews of this business. For reference only.
Lodgify works pretty well BUT... just try quitting it!
Lodgify works pretty well. HOWEVER, just try to get out of it and all hell breaks loose! We left booking.com and thought we could manage one site without paying an intermediary, so we asked to close down our account. This they did not do, until we hounded them. And today we discover that - even though we're NOT with Lodgify anymore and aren't paying them - we couldn't modify bookings on Airbnb WITHOUT lodgify. Not only that but, when I asked - through gritted teeth - how we can lose the link in the account, they gave me wrong instructions! The only way I extricated our property from Lodgify's grimy little fingers was by asking some AI bot (not theirs, it was claud or cloud? Not "up" on AI) who told me how to do it. NOT EASY. They get two stars for doing a decent job and that's IT due to what we're sure was a DELIBERATE lack of cooperation at the finish.
Reply from Lodgify2026-08-20
Hello Simon, I'm sorry to hear about the difficulties you faced when trying to close your account with Lodgify. We appreciate your feedback regarding the challenges you encountered, especially with the instructions provided. It's important for us to ensure a smooth transition for our users, and your experience highlights areas where we can improve. If you have any further concerns or need assistance, please feel free to reach out to our support team directly. Thank you for sharing your thoughts.
Karen was incredibly helpful during my Lodgify onboarding. She took the time to understand my specific needs and tailored the session accordingly, particularly around pricing. We spent 20 to 25 minutes walking through the nuances of channel commissions and pricing strategy. Without her guidance, I likely would have lost hundreds of dollars in revenue because of how I had originally configured my rates.
Karen also helped me understand how to connect with additional channels, including Booking.com and Google Vacation Rentals. She was easygoing, clear, knowledgeable, and flexible with the agenda, even taking extra time to cover additional questions.
I left the session feeling significantly more comfortable with the platform and with a much stronger understanding of the value Lodgify provides. In fact, I asked her to follow up about extending my one-year contract to two years. Karen is a tremendous asset to the Lodgify team, and I truly appreciated her support.
Reply from Lodgify2026-08-20
Hi Julio,
Thank you for your amazing feedback! We’re thrilled to hear that Karen provided such tailored support during your onboarding, especially regarding pricing and channel connections. It’s great to know you left feeling more comfortable with the platform. We appreciate your kind words and will pass them on to Karen!
Best Regards, The Lodgify Team
Gabriel was an excellent guide to help me learn more about the Lodgify site and how it works with AirBnb, VRBO and Booking.com. He is very knowledgeable and patient. Great job! Thanks so much!
Reply from Lodgify2026-08-19
Hi Kathy,
Thank you for your fantastic feedback! We’re thrilled to hear that Gabriel provided you with excellent guidance and support in learning about Lodgify and its integration with platforms like Airbnb, VRBO, and Booking.com. If you have any more questions, feel free to reach out anytime!
Best Regards, The Lodgify Team
So impressed. After despairing with booking.com and Airbnb for months, Lodgify has made the administration of holiday rentals so much easier. My tutor Gabriel has been superb in getting me started. Very patient and excellent in explaining how everything works. I feel like a weight has been lifted, now that I have this system.
Reply from Lodgify2026-08-19
Hi Jo,
Thank you for your wonderful feedback! We’re thrilled to hear that Lodgify has made managing your holiday rentals easier and that Gabriel provided superb support in getting you started. If you have any more questions or need assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
My onboarding has been totally professional. The system excides my expectation. And I think this is going to be a very valuable tool to my business.
Hung Nguyen Gia was great at explaining everything so I could understand it.
Reply from Lodgify2026-08-19
Hi Tracy,
Thank you for your fantastic feedback! We’re delighted to hear that your onboarding experience was professional and that Hung provided clear explanations to help you understand everything. If you have any further questions, feel free to reach out!
Best Regards, The Lodgify Team
Elena has been a fantastic help. Transformed a less than ideal experience into a very positive one :) She's an expert in the product, addresses and solves issues directly, and a pleasure to work with.
Reply from Lodgify2026-08-19
Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear that Elena transformed your experience into a positive one and provided expert support. If you need any further assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Simple clear instructions and advice with excellent follow
Reply from Lodgify2026-08-19
Hi there,
Thank you for your positive feedback! We’re glad to hear that you found our instructions and advice clear and helpful. If you need any further assistance, don’t hesitate to reach out!
Best Regards, The Lodgify Team
Hi there,
Thank you for your feedback! We’re glad to hear that you appreciate the meetings and support we provide. If you have any suggestions or need further assistance, feel free to reach out!
Best Regards, The Lodgify Team
I had an onboarding call with Patricia on August 17. She was unbelievably helpful and very knowledgeable. In just 35 minutes she managed to resolve all my issues and gave me a ton of helpful tips. Would highly recommend.
Reply from Lodgify2026-08-19
Hi Illya,
Thank you for your fantastic review! We’re delighted to hear that Patricia was so helpful and knowledgeable during your onboarding call. Your recommendation means a lot to us! If you need any further assistance, feel free to reach out.
Best Regards, The Lodgify Team
Extremely knowledgeable. Has all the patience in the world. Made me feel comfortable and apprecited.
Reply from Lodgify2026-08-18
Hi George,
Thank you for your kind words! We’re thrilled to hear that our team made you feel comfortable and appreciated while providing knowledgeable support. If you need any further assistance, we’re always here to help!
Best Regards, The Lodgify Team
I really love this platform- it makes renting the holiday property so much easier and more efficient.
The onboard call with a specialist was really helpful to understand how to use the application - and to get answers on specific questions- I highly recommend this.
Reply from Lodgify2026-08-18
Hi Nicole,
Thank you for your wonderful review! We’re delighted to hear that our platform has made renting your holiday property easier and that the onboarding call was helpful. Your recommendation means a lot to us! If you have any questions, feel free to reach out.
Best Regards, The Lodgify Team
They changed the channel manager connection with Expedia - it is not supported anymore now and I either have to use the ancient ical function now (they do not provide any help how to) or lose all reviews as I need to connect to it via VRBO. So they do not upgrade services but downgarde them! They also shared this change not even a week before it is implemented! Amateurs! I was kind of happy with them before (several glitches over time but excusable) but now I will switch! There are much better options out there! Do not fall for them!
Reply from Lodgify2026-08-18
Hello Jo, I'm sorry to hear about your disappointment with the recent changes to the channel manager connection with Expedia. We understand how important it is to have reliable integrations and timely communication regarding updates. Your feedback is valuable, and we will take it into consideration as we work to improve our services. If you have further concerns or need assistance, please reach out to our support team directly. Thank you for sharing your experience.
Hi Shalissa,
Thank you for your positive feedback! We’re glad to hear that Brian provided you with thorough and helpful support. If you have any more questions or need assistance, feel free to reach out anytime!
Best Regards, The Lodgify Team
Patricia was extremely patient, friendly and helpful throughout our Lodgify onboarding meeting. She guided me clearly through the setup, helped sort out the payment settings and supported me in getting my website published and live.
She explained everything in an easy-to-understand way, answered all my questions and made the whole process feel much less daunting. I came away from the meeting feeling far more confident about using Lodgify.
Thank you, Patricia, for all your help and excellent support.
Reply from Lodgify2026-08-18
Hi there,
Thank you for your fantastic review! We’re delighted to hear that Patricia provided you with patient and helpful support during your onboarding meeting. It’s great to know you feel more confident using Lodgify now. If you need any further assistance, we’re always here to help!
Best Regards, The Lodgify Team
Shockingly bad experience, do not use! The Lodgify platform was sending out unapproved messages that I didn’t write nor give consent to sending to my guests offering late checkouts and breaching data protection acts by sending out my full name and mobile number in the messages. Absolutely shocking and costly to my airbnb business! I complained about this and received no response. I would never use this platform again, it has damaging to my business and they sell their product to do the opposite.
Reply from Lodgify2026-08-17
Hello Sam, I'm sorry to hear about your negative experience with our platform and the issues related to unapproved messages being sent to your guests. We take concerns about data protection very seriously, and it's concerning to hear that this has impacted your business. Your feedback is invaluable, and we encourage you to reach out to our support team directly to address these issues and seek a resolution. Thank you for bringing this to our attention.
Brian made the learning process much easier and will definately help me manage my property
Reply from Lodgify2026-08-17
Hi David,
Thank you for your wonderful review! We’re delighted to hear that Brian made the learning process easier for you. If you have any questions as you manage your property, our team is here to help!
Best Regards, The Lodgify Team
Ms. Elena was awesome. Very knowledgeable about the Lodify system. She walked me through the system for a better outlook for my website. Love it.
Reply from Lodgify2026-08-17
Hi Suheydi,
Thank you for your wonderful review! We’re delighted to hear that Elena provided you with excellent support and helped improve your website outlook. If you need any further assistance, feel free to reach out!
Best Regards, The Lodgify Team
The onboarding process was great. Lais was a fantastic specialist. She listened to all of my questions and answered with clear, relevant information. I left confident and ready to move forward, but also had been presented with the resources I might need in the future to get answers to inevitable questions.
Reply from Lodgify2026-08-17
Hi Bryan,
Thank you for your wonderful feedback! We’re delighted to hear that Lais provided you with clear and relevant information during your onboarding process. If you have any further questions as you move forward, our team is here to support you!
Best Regards, The Lodgify Team
Well prepared, knowledgeable representative! Made the process easy to understand. Also, a good listener and very pleasant.
Reply from Lodgify2026-08-17
Hi David,
Thank you for your fantastic feedback! We’re thrilled to hear that our representative made the process easy to understand and was a good listener. If you have any further questions, our team is always here to help!
Best Regards, The Lodgify Team
The information was relevant to my immediate questions and very thorough. I appreciate the clarity of the specialist. She was very responsive to my questions and had deep knowledge of the product and best practices.
Reply from Lodgify2026-08-17
Hi Michael,
Thank you for your fantastic feedback! We’re thrilled to hear that our specialist provided you with thorough and relevant information while being responsive to your questions. If you need any further assistance, we’re always here to help!
Best Regards, The Lodgify Team
