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Travel & Vacation

Lodgify

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211 reviews

4.7211 reviews
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About Lodgify

Data updated
Website
lodgify.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
211 reviews
Replies to negative
100% (14/14)
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About this business

Trusted by thousands of hosts, Lodgify is the #1 vacation rental software powered by proactive AI. Automate hosting, win more bookings and maximize revenue with less effort. Lodgify is designed to empower vacation rental businesses of all sizes to be more efficient with effortless solutions and comprehensive support. The company was launched in 2013 and is based in Barcelona. Lodgify's website builder enables you to easily create your own website and accept direct bookings, and their channel manager allows you to manage all reservations from one place and synchronize property data across booking channels. Lodgify also offers property management (PM) modules to help streamline your operations and scale your business.Lodgify offers 4 plans built to scale with your business. Basic starts at 13$/month, the most affordable way to start for hosts with one property. Starter is for hosts ready to take direct bookings. Professional is for hosts ready to scale. Ultimate is for hosts building a larger operation. A 7-day free trial is available with no credit card required. Curious about Lodgify? Explore the Lodgify reviews on this page to learn more about Lodgify's customer service, support, and available features. The Lodgify Trustpilot page is the perfect place to gauge how happy its customers are. Book a demo call Discover our plans Switch to Lodgify now!

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Is Lodgify legit?

Lodgify (lodgify.com) has a 4.7 out of 5 rating on OK.one, based on 211 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated onboarding specialists for being exceptionally patient, friendly, and thoroughly knowledgeable during one-on-one sessions. People deeply appreciate how clear explanations and tailored guidance make setting up a direct booking website feel completely seamless and manageable. Some reviewers were not happy with customer service, mentioning that support representatives are very difficult to reach when urgent technical issues occur. A few consumers also noted frustrating problems with automated messaging, channel integrations, and reservations not syncing correctly to their calendars. However, these occasional difficulties did not overshadow the overall positive impression left by the onboarding team.

Auto-generated from all reviews of this business. For reference only.

What people say

I really appreciated Hung Nguyen taking…

I really appreciated Hung Nguyen taking the time to do a Lodgify overview with me. I love the different integrations that Lodgify offers and the auto responses to help make guest communication smoother and faster.

Reply from Lodgify2026-08-17

Hi India, Thank you for your kind words! We’re thrilled to hear that Hung provided you with a helpful overview and that you love our integrations and auto responses for smoother guest communication. If you have any more questions, we’re here to assist! Best Regards, The Lodgify Team

Elena was an incredible help throughout…

Elena was an incredible help throughout my Lodgify setup. She was patient, knowledgeable, and always took the time to answer my questions clearly. She made what initially felt like a complicated process so much easier and gave me the confidence to get everything up and running. I truly appreciate her support and professionalism. I highly recommend Elena to anyone getting started with Lodgify. Thank you so much for all your help! ⭐⭐⭐⭐⭐

Reply from Lodgify2026-08-17

Hi Pia, Thank you for your amazing review! We’re thrilled to hear that Elena provided you with such valuable support and made the setup process easier for you. Your recommendation means a lot to us! If you need any further assistance, we’re here to help. Best Regards, The Lodgify Team

Booking process is seamless with synced…

Booking process is seamless with synced platforms and Lodgify take the stress out of keeping things in great order. Customer service team are so helpful and always willing to help.

Reply from Lodgify2026-08-16

Hi Freda, Thank you for your fantastic review! We’re thrilled to hear that you find the booking process seamless and that our customer service team has been so helpful. If you need any further assistance, don’t hesitate to reach out! Best Regards, The Lodgify Team

Starting property management with Lodgify

I've only just become a host and chose Lodgify to manage my property because of it's ease of use. The onboarding call with Elena de Antón was excellent. She went through the main features and made sure I'm connected properly. She really took the time to help me understand as much as possible and made the process less overwhelming. I'm still learning how to make the most of it so I'm very grateful to the agents who help continuously and immediately with detailed, easy to follow assistance.

Reply from Lodgify2026-08-16

Hi there, Thank you for your fantastic review! We’re thrilled to hear that your onboarding call with Elena was excellent and that she helped make the process easier for you. If you have any questions as you continue to learn, our team is always here to assist you! Best Regards, The Lodgify Team

Andreea was super knowledgeable

Andreea was super knowledgeable, very efficient and polite. Easy to understand and she knows the Lodgify product extremely well.

Reply from Lodgify2026-08-15

Hi there, Thank you for your wonderful feedback! We’re delighted to hear that Andreea provided you with knowledgeable and efficient support. If you have any further questions or need assistance, our team is always here to help! Best Regards, The Lodgify Team

Excellent Experience

Patricia answered every question I had and helped me set up my accounts in multiple channels, not just Airbnb. Very knowledgeable!

Reply from Lodgify2026-08-15

Hi Jaden, Thank you for your wonderful review! We’re delighted to hear that Patricia provided you with thorough assistance and helped you set up your accounts across multiple channels. If you have any more questions, feel free to reach out! Best Regards, The Lodgify Team

The onboarding process has been very…

The onboarding process has been very usefull and Luis made a great job guiding me. Congrats

Reply from Lodgify2026-08-15

Hi there, Thank you for your fantastic review! We’re thrilled to hear that the onboarding process was useful and that Luis provided excellent guidance. If you have any more questions or need assistance, feel free to reach out! Best Regards, The Lodgify Team

The support for setting up the system…

The support for setting up the system is simpply amazing. Even managed to have our own domain. RoomAtLindley.com

Reply from Lodgify2026-08-14

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you found our support amazing and that you successfully set up your own domain. If you need any further assistance, our team is always here to help. Best Regards, The Lodgify Team

Julia was so helpful and clear

Julia was so helpful and clear, and made sure we understood everything on one point before moving to the next.

Reply from Lodgify2026-08-14

Hi there, Thank you for your wonderful review! We’re delighted to hear that Julia provided clear and helpful guidance, ensuring you understood everything thoroughly. If you have any more questions, feel free to reach out! Best Regards, The Lodgify Team

Great company to deal with

Great company to deal with, super easy onboarding call had me up and running very quickly, the support since when I have a query has been equally great, highly recommend

Reply from Lodgify2026-08-14

Hi there, Thank you for your fantastic review! We’re thrilled to hear that you found our onboarding process easy and that our support team has been helpful. Your recommendation means a lot to us! Best Regards, The Lodgify Team

Great guidance

Great guidance, answered all questions and more!

Reply from Lodgify2026-08-14

Hi Megan, Thank you for your fantastic feedback! We’re thrilled to hear that you received great guidance and that all your questions were answered. If you need any further assistance, our support team is here to help! Best Regards, The Lodgify Team

Very detailed walk-through touching on…

Very detailed walk-through touching on several features I would have missed. Gabriel was great and I really apprectiated the time.

Reply from Lodgify2026-08-13

Hi there, Thank you for your fantastic feedback! We’re thrilled to hear that Gabriel provided a detailed walk-through and that you found it helpful. If you have any more questions or need assistance, feel free to reach out! Best Regards, The Lodgify Team

Doravini provided excellent customer support

Really appreciate the help from Doravini. She was able to quickly move through my questions and answered everything.

Reply from Lodgify2026-08-13

Hi Emily, Thank you for your kind words! We’re thrilled to hear that Doravini provided excellent support and was able to address all your questions quickly. If you need any further assistance, don’t hesitate to reach out! Best Regards, The Lodgify Team

Knowledgeable and well targeted…

Knowledgeable and well targeted information specific to my situation. Great follow up after the call.

Reply from Lodgify2026-08-13

Hi Ashley, Thank you for your positive review! We’re glad to hear that you found the information provided to be knowledgeable and tailored to your situation. Our team is always here to follow up and assist you further if needed. Best Regards, The Lodgify Team

Great assistance when it mattered 🙏

Reply from Lodgify2026-08-12

Hi Ian, Thank you for your kind words! We’re glad to hear that you received great assistance when it mattered most. If you need any further help or have questions, don’t hesitate to reach out! Best Regards, The Lodgify Team

Patricia was fantastic helping during…

Patricia was fantastic helping during the onboarding call. She was very helpful and answered all my questions.

Reply from Lodgify2026-08-12

Hi there, Thank you for your wonderful feedback! We’re delighted to hear that Patricia was fantastic during your onboarding call and that she was able to assist you effectively. If you have any more questions, feel free to reach out! Best Regards, The Lodgify Team

He helped me with all the informations…

He helped me with all the informations I needed and was very helpful about all my questions awesome

Reply from Lodgify2026-08-12

Hi Riad, Thank you for your fantastic feedback! We’re delighted to hear that you found our support helpful and that all your questions were answered. If you need any more assistance, feel free to reach out! Best Regards, The Lodgify Team