Answered any questions I had took a lil…
Answered any questions I had took a lil longer then the 8 days to receive order but happy with the communication and that it came in time for my event will be ordering again
LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you!Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.
Written by the business, not verified by us.Lumierehairs (lumierehairs.com) has a 3.2 out of 5 rating on OK.one, based on 151 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 39% give 1 star; The business has replied to 36% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
Most reviewers were somewhat happy with their experience overall. Many consumers frequently praise the wonderful quality, noting that the hair bundles feel exceptionally soft, look completely natural, and hold up nicely after multiple styling sessions. Buyers also highlight the swift shipping times and consistently helpful customer support when asking questions about their recent purchases. Some reviewers were not happy with unexpected shedding, thin ends, and receiving hair that felt synthetic or lacked the expected length and proper color accuracy. Furthermore, a few people experienced frustrating return processes and unhelpful responses from support when attempting to resolve these persistent order issues.
Auto-generated from all reviews of this business. For reference only.Answered any questions I had took a lil longer then the 8 days to receive order but happy with the communication and that it came in time for my event will be ordering again
The process was smooth. There are many categories to choose from. Was particularly excited on delivery.
I’ve emailed customer service twice. There was no response. I was attempting to return the hair. I received the wrong size.
Hello, We’re truly sorry for the slow response and for the frustration this situation has caused. There might be some misunderstanding about the hair product. Please contact our after-sale support team if necessary, we help you fix it out well and process the return & exchange, as long as the hair product is same original style now. We sincerely apologize for the inconvenience and truly appreciate your patience and understanding. Warm regards, Lumiere Hair Customer Support Team
Very happy with the results 😍
1. Delivery took forever, it’s from China. 2. Wig smelled bad 3. The hair density was too low, I might as well glue one string of hair to my head. 4. Customer service was UNRESPONSIVE when I inquired for a return multiple times. I do not recommend this company!
I ordered blonde wig from Lumierehairs and it came very full with minimal shedding. I can’t wait to install and I will be purchasing again.
Ordered the hair it took 10 days to get here the ends are extremely thin and the color looks nothing like advertised! I’m extremely unsatisfied u could have got better quality on Amazon
The wig smell reminds me of tuna, and the density of the wig is not as thick as I thought it would be. I’m still inspecting the weave stitching. I wish that there was a faster shipping option. On a positive note, the color of the wig is very pretty, and the black headband appears to be attached well. Less density in the wig may prove to be a better option as it has been really hot in Alabama( I have frequent hot flashes as well). The wig also came with 2 different color headbands and a weft of blue hair (I think it’s a weft). Customer service is pretty quick to respond.
The hair stink so bad, that I soaked it and let it air out for over 3 months. The company said, “it’s the smell of their factory.” I may give it away because it can’t go on my head.
I received my order very quick and just in time for my graduation. The hair is very soft, doesn’t have a smell and gave very much 613. The only thing I would change about the wig is its density, it could’ve been a little more thicker, but overall I did love this unit!
I ordered a 613 blonde wig. It was a beautiful unit.. a little roomy could have been a little tighter. Other than that the lace was amazing, the hair took well to the hair dye I used. It was true to length and very soft and full… 10/10 I’d definitely buy again.
If I could give it a zero I would!!! DO NOT ORDER from this website! It’s been two weeks and I still have not revised my order after I paid $139. All it says label has been created. On top of that they will not issue my refund only $10 for the inconvenience! I will never order from them EVER again! Please do not order from them either
The shipping took a little time but it was under 8 days so that’s good. The hair came as described. Wefts are well built and the hair is very soft, & very full. I just installed it today so we shall see how it does through the weeks, but so far so good.
This hair is not human had it in for 5 days it shredded matted and tangled
If you are looking for great quality hair that won t shead sotf lumiere hair is the place i highly recommend you guys to purchase your hair with them you won t regret it
Where is my order? Foreal it’s been 2 weeks.
This is the second wig that I have purchased through your company. They are not good quality, they wear terribly do not look like the pictures of what I thought I was buying. I would not recommend this site to anyone.
Never received item no tracking status update or change in over a week
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