Hair is not human
Hair is not human. I wore it for two days, and it tangled so bad that I had to remove it. It would not even curl! Buyers beware!!!
About Lumierehairs
Data updated- Website
- lumierehairs.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 92 reviews
- Replies to negative
- 36% (22/61)
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About this business
LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you!Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.
Written by the business, not verified by us.Is Lumierehairs legit?
Lumierehairs (lumierehairs.com) has a 3.2 out of 5 rating on OK.one, based on 151 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 39% give 1 star; The business has replied to 36% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Many consumers frequently praise the wonderful quality, noting that the hair bundles feel exceptionally soft, look completely natural, and hold up nicely after multiple styling sessions. Buyers also highlight the swift shipping times and consistently helpful customer support when asking questions about their recent purchases. Some reviewers were not happy with unexpected shedding, thin ends, and receiving hair that felt synthetic or lacked the expected length and proper color accuracy. Furthermore, a few people experienced frustrating return processes and unhelpful responses from support when attempting to resolve these persistent order issues.
Auto-generated from all reviews of this business. For reference only.What people say
Hair was not totally human hair melted…
Hair was not totally human hair melted when I tried to flat iron it. The hair hair was shedding. One of the tracks came apart and was hanging off the wi. One of the combs was also hanging off the wig. I will never order from this company again.
Great quality
Great quality! Soft, voluminous, beautiful hair!! 😍
Won’t except return
Won’t except return had a few days caused a bald spot! Do not buy
Thin and over processed
I ordered the ombre bundles and the hair is so then and especially at the bottom. My stylist had to cut the bottom off until she got to a fuller part. It is also crunchy and over processed. I will never buy this hair again.
Very soft hair & took dye sooo well
Very soft hair & took dye sooo well! Definitely worth the extra money to get 613 instead of bleaching bundles at home. The hair was true to weight (I weighed them lol) and length. I did have to cut some layers into it to bring it to life. And if I could have fit another bundle on my head I would have (more volume) but I really love full hair so take that for what it’s worth. Overall good hair
Nice Very curly
I ordered the 8 inch black hair and I love it so much. The hair is soft, easy to work with, hasn't tangled, and overall easy to work with. This was the first lace front wig I installed and it turned out pretty well, but I'm not a professional so you can still see the lace. At first I wasn't sure if I really liked how the wig looked on me, but it's really all about how you style the wig. I don't have much experience with wigs, but it seemed very good for the price. Thank for Lumiere
Not human hair!!!
So I bought the Lumiere Color #4 Brown Water Wave 4 Bundles 100% Human Hair for my birthday in August, and I got it installed a few days before the actual day. It wasn’t even a week and the way the hair was shedding and getting matted up was ridiculous! I’d even put conditioner in it, brush it, let it air dry, wrap it up when I went to bed, and it still did the same thing, and depending on what I was doing it would start looking like big dreads. I spent a lot of my time on my trip trying to revive my hair so I wasn’t looking a hot mess which was so time consuming. I couldn’t wait to go back home to take the bundles out and put them straight in the trash. They should be ashamed for selling this hair and have the nerve to call it “human hair” because I could’ve bought that cheap quality stuff at the beauty supply store.
The hair is awesome and they even gave…
The hair is awesome and they even gave me 2 little gifts with my purchase
Fake products
Fake products. They need to be held accountable. People need to stop supporting this scammers. This was my worst experience ever. And they are bold enough to tell you. They can't refund you because it's a lost ro them. The audacity they have.
Disappointed and misleading.
Disappointed and misleading. I received my ponytail drawstring. I was totally unhappy. Looks cheap and is so thin. Not the right length. I could lot beleive how light it feels. Just hardly any hair. I sent an email to customer service to return the item. They had the audacity to offer me $15 plus the person said I will give you an extra $5 out of my pocket. I was so insulted. I paid $72.72. T hi is is a copy and paste of the email they sent me: hi dear,thanks for your feedback, I'm sorry for your dissatisfaction, we can give you 2 solutions, solution 1: if you can keep the hair, we can give you more compensation, in fact our maximum refund is $15， but in order for your satisfaction， i will refund you extra $5 from my own salary, so $20 is the best i can do for you, is it ok ? solution 2: we can accept return any eligible item within 15 days of receiving your original order. you need to pay the shipment and custom fee, when we receive the hair,we need check it ,then refund you . As we are not in the same country ,we do not have the return label ,you can send the hair back by your local post office , the return shipping fee is the cheapest, Any problems, pls feel free to contact us. I am always here,and try our best to help you. looking forward to your reply, thank you On their website it says they will return the item after contacting them for a full refund. Why wouldn’t they say everything they said in the email to me where they stated that there is a customs fee and they won’t send a shipping label and blah blah blah. Super misleading if you ask me. I told them to send me the address and I will see how much it costs to send it back. Waiting for their response. I’ve seen such negative reviews on Amazon with this vendor. I should’ve checked the reviews! Ugh. I would have never placed the order. Now I’m waiting for them to respond and send me the address to return the item. I will not accept $20. I want other people to understand how they work so they don’t get scammed. It’s crazy that all the reviews on here are so good. Do they take off the negative ones? We’ll see after I post this. There are so many unhappy customers on tick tock posting bad reviews. I’m just so disappointed. I will post a follow up after they send me the address and confirm they refunded all my money. Scam scam scam is all I can say. The quality is so cheap. I get better hair on temu for way cheaper and better quality. Temu will actually give you your refund!
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