We're Luxe Research Lab, a beauty brand built on the belief that every woman deserves makeup that makes her feel like herself—only better. We care deeply about our customers and are here to support you every step of the way.
Written by the business, not verified by us.
Is Luxe Research legit?
Luxe Research (luxeresearchlab.com) has a 3.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 28% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-01.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the product's performance, noting excellent coverage and a natural look that stays put throughout the day. Many people found the texture light and smooth, making application easy.
Conversely, a small portion of people felt there were issues with product fulfillment and availability. Some reviewers reported receiving the wrong color or not receiving their entire order, such as missing items or delays past a month. Additionally, a few shoppers mentioned difficulties with the online platform and experiences with customer support regarding disputes.
Auto-generated from all reviews of this business. For reference only.
Not able to resolve color of make up. Luxe light too light. I probably need medium. Unable to exchange or refund. Website not helpful. I am getting the same message multiple times with no resolution.
Reply from Luxe Research2026-08-04
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
The product was displayed and easy to choose the correct color.
Reply from Luxe Research2026-08-03
We are so glad to hear that finding your perfect shade was clear and easy! We design our store experience to help you choose the right match with confidence. Thank you so much for your feedback, and we hope you love your new foundation!
Website was problem free and easy to order. I love the Luxe foundation. After buying many brands, I have found the one for me.
Reply from Luxe Research2026-08-03
We are so thrilled to hear that you found "the one" with Luxe after trying so many other brands! Knowing that your ordering experience was smooth and that you love the foundation means the world to us. Thank you so much for your trust, and we are honored to be your new go-to choice!
That is wonderful to hear! We are so glad that everything is going smoothly with your experience so far. Thank you for taking the time to share your positive feedback with us. Should you ever need anything else, we are always here to help!
I ordered the luxe color changing foundation and the color didn’t match. It also kept smearing my mascara. I contacted the company immediately with my order number the quantity I purchased and tracking number. They sent me a message saying to apply more like I hadn’t already tried it and it also said for me to to use it as a highlighter if it’s too light. If I wanted a highlighter I would have purchased a highlighter I was looking for a foundation. They still haven’t messaged me back or tried fixing the oroblem. They take your money and that all. This company is a scam!!!!! Do not buy!
Reply from Luxe Research2026-08-03
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
We are so thrilled to hear that your experience was seamless and that you caught a great offer! We always strive to make shopping with Luxe both rewarding and effortless. Thank you so much for your trust and support—we hope you love your new purchase!
We are so excited for you to try it! We are confident that you will love the results once you incorporate it into your routine. Thank you so much for your trust in Luxe and for sharing your enthusiasm with us. Enjoy your new purchase!
I love Luxe!! It adjusts to my skin color, goes on smoothly and stays nice all day!!
Reply from Luxe Research2026-08-03
We are absolutely thrilled to read this! Knowing that the foundation blends seamlessly with your skin tone and lasts perfectly all day means everything to us. Thank you so much for being a part of the Luxe family and sharing your love for the product. Enjoy your gorgeous results!
We are so glad to hear that everything was easy and straightforward for you! Keeping the entire process seamless and simple for our customers is always our goal. Thank you so much for sharing your feedback and for choosing Luxe. Enjoy your purchase!
It was so inviting to purchase this not too much pressure. I love this product x
Thankyou straight forward order processx Great incentives like buy 1 get 2 free Thankyou x
Reply from Luxe Research2026-08-03
We are so happy to hear that you enjoyed a pressure-free experience and took advantage of our special promo! We love creating great offers for our customers and keeping the ordering process smooth. Thank you so much for your sweet feedback and support—enjoy your Luxe products! x
The only issue was I could not find all your products.
Reply from Luxe Research2026-08-03
We are so sorry for the difficulty in finding our full product lineup! We want to make sure browsing our collection is effortless, so we will use your feedback to refine our website navigation.
I have a large scar from moes surgery to remove basil cell carcinoma from my face. I have tried so many products to cover the scar and surrounding redness. This is the first product that has light feeling coverage that still covers the scar and redness vs a heavy foundation that cakes and sinks into every wrinkle and scar . I have gone through two tubes of foundation and just ordered more! I love it!
Reply from Luxe Research2026-08-03
Thank you so much for sharing such a personal and meaningful story with us. We are deeply moved to know that our foundation provides the lightweight, natural coverage you were looking for to feel comfortable and radiant. Having your trust and loyalty means the world to the entire Luxe team!
The process was self explanatory. I just felt a bit rushed because of the timer being set. Otherwise it was easy and good.
Reply from Luxe Research2026-08-03
Thank you so much for your honest feedback! We are glad the process was smooth and clear, and we really appreciate you bringing the checkout timer to our attention. We want you to feel relaxed while shopping, so we will look into this to make the experience even better. Thanks for choosing Luxe!
Confusing checkout process. Always more offers. I don't even remember the initial offer, it was 39.95 and somehow I ended up spending 112.00. Hmmmm.
Reply from Luxe Research2026-08-03
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
We are so sorry for the delay with your order! Please contact our customer support team directly with your order number or account details, and we will track your package right away to provide you with an update. We are here to help!
I didn't like the shipping added for $8.00. And I couldn't change my choice of shipping amount.
Reply from Luxe Research2026-08-03
Hi there, I’m truly sorry for the frustration this has caused you. We want to make things right, so I’ve personally sent you a message to get your details and look into exactly what happened with your order and our communication. Thank you for your patience while we fix this for you, we really appreciate you speaking up.
Love the products, love the offers, recommend to everyone
Reply from Luxe Research2026-08-03
Thank you so much for the love and for recommending us! We are thrilled to hear that you are enjoying both our products and our offers. Your support means the world to us, and we look forward to bringing you more great experiences in the future!
We are so thrilled to hear that you are loving the lightweight coverage! Our goal is to make your skin feel comfortable and naturally radiant without any heavy feel. Thank you so much for sharing your feedback with us, and we hope you continue to enjoy it!
5Stars for this company. Only been with Luxe for short time but…
Only been with Luxe for short time but I’ve been very impressed with there great products and fast reliable service so far would recommend this company and have already done to family and friends, keep up the good work as it’s definitely working so far ❤️x
Reply from Luxe Research2026-08-03
Welcome to the Luxe family and thank you so much for the lovely review! We are so happy to hear that you are enjoying our products and fast service, and we truly appreciate you recommending us to your family and friends. We’ll keep up the hard work for you! ❤️
Easy to use. Clear instructions to order. Payment quick.
Reply from Luxe Research2026-08-03
We are so happy to hear this! We always aim to make your shopping experience as smooth, clear, and quick as possible, so knowing it went great for you means the world to us. Thank you so much for your support and feedback!
smooche
Luxe Cosmetics
Skincu
Meroda Cosmetics
Elavate
Wellaray Coffee Booster
Miracledeparis