Lyte

Amazing Team

Very efficient responses. The team were super easy and understanding to my circumstances.

Great customer service

Great customer service! Thank yu.

Don’t expect to get paid on time

Don’t expect to get paid on time. Their guarantee that they pay the first business day after a concert is false. They don’t have active customer support personnel so you may get a response 3 days later. I returned tickets months ago and they keep your funds as an interest-fee loan for themselves which is how the generate additional profit for themselves. Would recommend getting tickets through Ticketmaster or working with another 3rd party that pays you then and there.

Prompt response

Lily responded to my problem with a ticket cancellation and resolved the issue in a very timely manner. I am very pleased with your service and will certainly use your company again!

Problem Solved Pronto

Very helpful and fast to respond. I appreciated their help.

Incredibly fast and courteous customer service

Customer service is simply exceptional: not only are they responsive and courteous, but they also have very simple-to-follow instructions to address the most common issues. Well done guys, keep up the great work you're doing!

Simon Grosvenor GrozzybearUnited States · 1 review · Experienced 2023-08-28 · Posted 2023-08-28

Excellent Customer Service A+++

Purchased tickets for an upcoming show and didn't receive the confirmation email. Contacted support and they took care of my issue (which was my fault - mistyped email address) and addressed all of the questions that I had. Very happy with the support - Lily was the best! Highly recommended A+++

Easy to link up to sell tix, waiting on payment

Easy to link up to sell tix. Waiting for deposit of funds, in 3 weeks, then can do proper review of experience

Thanks Lyte for support!

Great service

Timely response

I asked for a map of the campsites and you sent me one in a timely manner.

These guys are very good professionals…

These guys are very good professionals great communicators thank you

Fastech JohnUnited States · 2 reviews · Experienced 2023-08-21 · Posted 2023-08-21

Most amazing customer service

Most amazing customer service, especially in this day and age, there was an error in purchasing, it was a bit of error on both parts, they technically didn't have to refund but in any case, they were super fast to respond and gave an immediate refund without any further correspondence. I would DEFINATELY recommend, thank you!

The service was faster than i expected…

The service was faster than i expected as online help. They emailed me back quicly and helped me to solve my problem. They carefully consider and understand my issue. Thank you!

Tammy MichelleMexico · 5 reviews · Experienced 2023-08-16 · Posted 2023-08-17

Refunded tickets with no problem

I was waitlisted for tickets for Burning Man from four months ago and forgot to cancel the order. I freaked out when a $743 charge came through. After a few emails to them, someone finally replied and canceled my order and refunded the tickets. I had a few days of stress, but it all worked out. Thank you Lyte for refunding.

kevin barrUnited States · 1 review · Experienced 2023-08-14 · Posted 2023-08-15

I needed exchange tickets for the AVP…

I needed exchange tickets for the AVP Manhattan Beach Open and Lily did a great job of canceling and refunding the tickets that were ordered by mistake. I was very relieved and couldn't be happier. Thanks Lily

JOSE RODRIGUESPortugal · 8 reviews · Experienced 2023-08-15 · Posted 2023-08-15

They are extremely quick and very…

They are extremely quick and very professional. Highly recommend

Filip JardbySweden · 3 reviews · Experienced 2023-08-14 · Posted 2023-08-14

I couldn't transfer my ticket even…

I couldn't transfer my ticket even though it was promised. Support did not answer. The website is professionally done, but the user experience is negative.

I did receive the solution to my issue

I did receive the solution to my issue, thanks very much. It took a few days but we're happy!

A* service..!!!

I messaged Lyte with an issue and was looked after by Jazz. I am so grateful for the help I received and the outcome. A* customer service..!! Thank you :)