Makers of the gorgeous new family of wireless, magnetic chargers... that's changing charging for good.
Written by the business, not verified by us.
Is MAGFAST legit?
MAGFAST (magfast.com) has a 4.3 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the exceptional build quality and thoughtful design of the items, noting that they are durable, highly functional, and crafted with premium components that stand out in daily use. People love how smoothly the charging cables and power stations work together, providing remarkably fast and reliable performance for all electronic devices.
However, some customers also noted that the delivery and shipping processes took excessively long, causing widespread frustration with delayed items and prolonged waiting periods. A few other people also felt that communication regarding missing packages and tracking capabilities needs significant improvement across the board.
Auto-generated from all reviews of this business. For reference only.
What people say
p
pdiablo · 3 reviews · Experienced 2026-06-27 ·
★★★★★
Unable to Deliver Products
Orders placed for products last year. I was told will be shipped out Feb-Mar, but it did not happen. Tried contact their customer service and the could not give me new dates. Then the CEO comes on in April saying they have sent out the products to all who ordered last year but I have never received mine. Then I received emails wanting me to give a review on the new products, how can someone review something they never received. Today I receive an email from the CEO talking now that you have experienced the new products…. I still have not received them. I cannot support or recommend a company that cannot deliver the products they sell. I ended up filing a claim on my credit card because I do not believe I will receive them now.
I have purchased 6 of the lux cables 3 lightning and 3 usb -c. I think I purchased them in 2022 not sure if the date but right now I only have 1 working. The others gave out, I plugged them in and it didn’t work. One of them the outer plug came right out if the cable so I threw them away.
I just order two more lux cables and I love these cables that’s why I keep going back to purchase them.
Thank you Magfast. Love all your products.
J
James Whitehead · 4 reviews · Experienced 2026-06-27 ·
★★★★★
I have worked with MagFast for about 6…
I have worked with MagFast for about 6 years - as any business has challenges - they never stopped supporting me. Their products are excellent especially their new products for 2026. I look forward to continuing my relationship!! Thank you - Jim Whitehead
A
Anthony Joyce · 6 reviews · Experienced 2026-06-26 ·
★★★★★
Just got my new 2nd generation products…
Just got my new 2nd generation products from MAGFAST, and WOW! They are super well made with smooth clean lines and color. They feel substantial in your hand. It’s crazy the difference between the 1st gen and 2nd, it’s night and day. I still really love my forest green welcome kit I got a few years ago, but wow they really stepped it up a few notches. I’m glad I invested every time.
K
Keisha StewartUnited States · 7 reviews · Experienced 2026-06-22 ·
★★★★★
Air Pro review…
My new Air Pro is the king of heavy weight charges! It's sturdy and you can tell a ton of work went into it's craftsmanship. No cutting corners and impeccable quality. I know it comes in a variety of colors now, but the slate grey is my favorite. It supercharges multiple phones at once! I have had many chargers in my lifetime but none charges my phone faster especially when using my lux cable. I highly recommend you order yours because nobody will ever beat the lifetime limited warranty on every Magfast product! Oh, I'm also an investor. Get ready to experience true wireless charging y'all!
Sincerely,
Gerald
R
Robin Little · 1 review · Experienced 2026-06-24 ·
★★★★★
Best product I ever used
Best product I ever used. The company is trying hard and I believe they will achieve all their goals.
B
Ben Roz · 1 review · Experienced 2025-06-26 ·
★★★★★
Dishonorable Company: Unfulfilled Orders + Zero Customer Support
Writing to express ultimate dissatisfaction with the company and its practices.
I purchased a product from this company as a founding member before the COVID-19 pandemic (order placed in April 2019), and to this day, have not received the product.
I was patient with their communication over the past seven (7) years, but their lack of it is just appalling.
Add insult to injury, have been unable to obtain a refund despite providing multiple requests.
At this point, I'm not staying quiet anymore. They need to make this right. This is beyond unfair 😡 EVERYONE SHOULD PROCEED WITH EXTREME CAUTION HERE!
R
Rick H · 1 review · Experienced 2026-06-26 ·
★★★★★
Too soon to make a full review of the…
Too soon to make a full review of the Powerbrick Pro 140. The unit is heavy, and it will fall out of any wall socket that his heavily used or worn. The next design revision should have the plug be detachable with a C7 socket for a cord to plug into the wall. Will update after a month or two of use.
I have been involved with Magfast for yesrs. Watched with complications with different things. Staying positive and keeping us informed was why I stayed around. Now these Gen 2 products are getting shipped. I received my Lux Pro cable and Powerbrick Pro. Such top notch products. You can feel the quality in you hand. Then using the product was like WOW! Thank you Magfast for you honesty and imagination
R
RON SANTINI · 4 reviews · Experienced 2026-06-25 ·
★★★★★
Been waiting for my order since July…
Been waiting for my order since July one of last year after various back-and-forth emails they told me that I would receive an email when my order was shipped. Never receive an email got tired requested a cancellation and then received an email that my shipment was already delivered. I never received anything. I’m out over $700.
I have set up my first set of new products. Data Base Pro and Air Pro with the new Lux Pro cables. This is just amazing and even have some other stuff running on here also. LOVE LOVE LOVE it. Thank you to MAGFAST you guys are the best.
M
Mariah Russell · 7 reviews · Experienced 2025-10-31 ·
★★★★★
I am extremely disappointed with…
I am extremely disappointed with Magfast’s customer service. I have been trying to get assistance since October and have sent multiple messages through their support channels, yet I have never received a single response. Not even an acknowledgment that my inquiries were received. When customers spend money on a product, they deserve basic communication and support. Being completely ignored for months is unacceptable and shows a lack of respect for customers. Regardless of how good a product may be, customer service is a critical part of the experience, and Magfast has completely failed in that regard. If you’re considering purchasing from this company, be aware that if you need help after the sale, you may not get any response at all.
HI!
I was invited to view your presentation that also included the "free"clear Mag case. Sadly it's the middle of June and I still haven't received it! How can I tell friends and colleagues about your product when I haven't received a product to show them?
L
Leola Goins · 1 review · Experienced 2026-06-17 ·
★★★★★
Excessively Long Wait for Products
It's been almost a month since I received a partial order. I have waited approximately 18 months for my order to arrive at my doorstep. I haven't received the "Limited Edition Lux USB-C cable in Persian Red & the Lux USB A-Adapter (4 pack).
So far the Lux Pro cable and Magfast Powerbrick which I did receive work exceptionally well.
The long wait for products was a disgrace.The other issue is the pre-,recorded messages you get on Magfast customer service line that left me thinking I just got scammed out of my money
Magfast you've got to do better
J
John McGown · 2 reviews · Experienced 2026-06-19 ·
★★★★★
Ordered the gen 2 lux pro cable and…
Ordered the gen 2 lux pro cable and power brick pro. Packaging was top notch, on par with Apple product packaging. Quality is exceptional. I have yet to test the full capabilities of power brick pro, but I expect I will not be disappointed.
G
Gary G · 2 reviews · Experienced 2026-06-17 ·
★★★★★
Products are as advertized just hated…
Products are as advertized just hated the longer than expected shipping, but I recieved most of my products today and I am very satisfied with what I have seen so far, I am curious though the Data base and tree need two seperate power supply I thought Data base pro was supposed to power the tower Hmmmm
C
ChrisC · 2 reviews · Experienced 2026-06-16 ·
★★★★★
Great quality product
Great quality product! Durable, sleek looking, easy to handle.
Want a high quality and beautiful charging system, then Magfast is your only choice.
I have both Gen 1 and all available Gen 2 products from Magfast. You CAN NOT find a higher quality or better product out their. The charging cables are so beautiful and feel like silk. They don't tangle, crack or break like so many others. The whole new Gen 2 system is so beautiful and goes together so well. I'm proud to have it sitting in my living room. I highly recommend the Magfast products. It's all I buy.
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