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Legal Services & Government

Marble Law

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186 reviews

4.0186 reviews
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About Marble Law

Data updated
Website
marble.co
Category
Legal Services & Government
Location
United States
Status
Unclaimed
Last 12 months
186 reviews
Replies to negative
93% (42/45)
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About this business

What is Marble Law? With Marble, you can get your legal case started in minutes, from the comfort of your own home. Schedule a 15-minute intake call, and we’ll match you with an experienced local attorney who knows your courts and handles family law and immigration cases like yours every day. We have family law attorneys in 10 states across the country, and immigration attorneys available nationwide. Every step of your case has a fixed price — you see the cost before you commit, with no hourly billing and no surprise invoices. Payment plans are available, so you can move forward without a large upfront payment. Get started Some Marble facts: We practice family and immigration law We operate in 10 states (Arizona, California, Colorado, Florida, Georgia, Illinois, Maryland, Michigan, New York, Texas), with immigration available nationwide We've served 85,000+ clients nationwide We have over 3,700 five-star reviews on Trustpilot 600+ experienced local attorneys, averaging 15+ years of experience Fixed-price, pay-per-step model Why Marble? Local attorneys, local knowledge: get matched with an attorney in your area who knows your courts Full-service support: work with experienced attorneys and dedicated paralegals, with live case updates through our chat feature Online case access: track your case from anywhere, with real-time updates in our secure case portal Fixed price for every step, no hourly billing: because you deserve an attorney focused on you, not the clock Schedule a call Get your legal journey started Family law cases Immigration cases Pricing Reviews

Written by the business, not verified by us.

Is Marble Law legit?

Marble Law (marble.co) has a 4.0 out of 5 rating on OK.one, based on 186 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 93% of negative reviews. Last updated 2026-09-03.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the staff is exceptionally supportive, highly compassionate, and genuinely dedicated to making the complicated legal journey feel smooth and completely stress-free. People also deeply appreciate the clear guidance, professional advice, and versatile, flexible payment options provided during the very helpful initial consultations. Some reviewers were not happy with overall communication, noting major difficulties in reaching customer support or getting timely replies from their assigned attorneys. A few people also shared deep frustrations regarding unexpected billing complications and a perceived lack of actual follow-through on their legal cases.

Auto-generated from all reviews of this business. For reference only.

What people say

SCAM! Don’t waste your money hire a private Lawyer.

I hired these people back in February to do a name change because my mom illegally changed my name years ago. I uploaded all the documents and I just find out they’re telling me they were doing research for aliases. Why would I pay someone that much money to do that, I know the two aliases. I have an email that I’m going to upload that I wrote him July 10th that’s clear as day. I will not let this go. Here’s the email Jay, I wanted to follow up on our phone conversation yesterday. A little back story. My biological father’s name was Jerry Alvin Burris (now deceased).He had three kids, me, my brother John and sister Tammy. When I was younger, I also went by Jerry Alvin Burris. When the law changed and you had to have a birth certificate to get a drivers license, my birth certificate had Jones on it. At some point, my mom changed our birth certificates. My step father was John Paul Jones (now deceased). My brother John (also now deceased) and sister Tammy also went by my step father’s last name of Jones. So I have been going by Jerry Alvin Jones for 20+ years. I previously owned a house in Tennessee under the last name Jones. Everything I own here in Florida is under the last name Jones as well. My wife and I got married in 2018 and she is Jones. All I am wanting to do is make sure my name is legally changed from Jerry Alvin Burris to Jerry Alvin Jones since that is what I have been going by for years. If you have any questions, please give me a call. Thanks, Jerry Jones To help you have better customer services in the future, let me give you a little advice and I'm not saying this in an angry or vindictive way. When you know your customers have a problem, you should reach out to the. Most of them are on your portal, you have access to their information. As a customer, it would show me you really do care about your clients. I'm not a Lawyer but I would like to see everybody succeed including you guys. I really don't think you do this intentionally, well I hope not because I'm sure it's against the law. I can't speak for all the others that reviewed you but I couldn't have been more clearer what I hired you for and maybe I should've cooled down before writing my post but you have no idea what this name change has done to my life starting this year and I'm 63 years old. I'm going to call you today but in the future I'd suggest, you contact your customers and not just respond with words like, This is totally unacceptable and not how we operate, please give us a call. Come on, you guys supposed to be Lawyers!!!

Reply from Marble Law2026-08-20

We take concerns like this seriously, and we'd like to understand what happened. Please call us at (866) 228-5777 so we can talk it through.

To the representatives of Marble

To the representatives of Marble, I request a transparent account of the services provided. Initially, the financial collection process proceeded without issue. However, subsequent attempts to obtain updates regarding overcharges, duplicate charges, or detailed payment invoices have been met with a lack of clear responses. I specifically requested temporary financial relief due to my current unemployment, a request that was noted in the initial petition. The opposing counsel indicated that pursuing this relief would incur additional costs. Despite the initial petition being drafted by the first attorney, I have now been informed that I must await the pending case management hearing on November 4. It is understood that the opposing party has been served, but no further progress has been communicated.

Reply from Marble Law2026-08-20

We take concerns like this seriously, and we'd like to understand what happened. Please call us at (866) 228-5777 so we can talk it through.

Bad Attorney Service

The services sold to me by my sales person were not delivered as described to me by my lawyer in the kickoff meeting. Negotiations included him reaching out to opposing counsel concerning the divorce settlement which he never did. The document drafted included none of the items I requested, I had to rewrite the settlement agreement. The attorney never drafted the childcare plan as he stated he would in the kickoff phone call. I drafted the childcare plan. Ultimately I did not think I would pay a couple thousand for an 8 page template document, technology, and paralegal drafting services. I would have made another decision. I feel this legal service was not as presented and the lawyer had no interaction with opposing counsel as initially said.

Reply from Marble Law2026-08-24

That's not how this should feel, and we take this seriously. Please give us a call at (866) 228-5777 so we can look into this with you.

Marble Is a Scamming Organization

If I could give -0 for this company I would. They're scammers. Suggest you for next services and you pay for it. Then to find out you didn't need/use said service. Go round and round to get repaid because you paid for service you didn't get, which is supposed to be their moto "you don't pay for services you don't need". That's not true. They don't answer or return phone calls or emails. They got a nice amount out of me because I'm tired of fighting with them now, but you best believe I will never ever in this and the next lifetime recommend Marble as a reputable lawyer service. They will scam you. If you're using them now DO NOT PAY off their recommendation. Wait for your attorney to say what your next step should be and then pay. MARBLE WILL NEVER PAY YOU BACK YOUR MONEY if you don't end up needing the service. NEVER RECOMMENDING THESE SCAMMERS! Trust my word.

Reply from Marble Law2026-08-20

We take concerns like this seriously, and we'd like to understand what happened. Please call us at (866) 228-5777 so we can talk it through.

Everything was great

Everything was great, until the final step. I was told Everything was included unless the other party didn't agree and we had to go to mediation or to trial to fight out differences.... then when he agreed to Everything and chose to not respond, Marble wanted more than the original payment to file the final paperwork. I did my first divorce by myself so I can finish this one and save $2800 for the 2 documents I need to file. Thankful for everything they did in the beginning, but very disappointed that they lied about upfront all included in the one price, unless he disagreed! I even asked several times before signing up, this includes everything unless he disagrees.

Reply from Marble Law2026-08-13

I'm sorry this was your experience. That sounds frustrating. We can't go into specifics here, but if you reach out at (866) 228-5777, we'll look into it with you.

I am grateful I chose Marble Law

I am grateful I chose Marble Law. It was a little hectic at first because it was last minute and they kept rescheduling but the lawyer showed up and had the case against us dismissed. What we wanted was accomplished and Tarl Johnson was amazing.

Reply from Marble Law2026-08-11

Love hearing this Diana! So glad we could help you move forward.

The last time saw my son after may 4 we…

The last time saw my son after may 4 we got in a argument at the house she put me out she wanted me to be homeless I do not see my son at all I do not have receipts because she stole them out of my closet I was giving her cash at the time when we were living together I paid the rent me and her mom to pay my baby daycare bills and I was helping her with my son school clothes my name was it on the lease when I was living with her we've been living together mom her mom boyfriend and her sister for the last 3 years the reason why I'm on child support because she wanted Medicaid and I told her to get Medicaid she didn't want my son on nothing my paperwork from my job I work for the city of Orlando. Child support take out 400 every two weeks and I do not see my son at all that not right. Only God knows the true I got to live too I pay my Godmother rent I pay my credit card bills I pay my phone bills I have no money left over and I still give her money I got text messages what she saying she ain't going to do she came to my job and stole her phone back all my proof is in her phone I got her on video what she said she going to do I got her talking I just want my son and my life something I never had before I know he misses this father's and I told him I will be back for him and God is my witness

Reply from Marble Law2026-08-11

That sounds like a lot to carry Tarrence. You aren't alone. We're here to help you move forward when you're ready.

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