Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time.Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console.We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Written by the business, not verified by us.Mechdiy (mechdiy.com) has a 4.6 out of 5 rating on OK.one, based on 233 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging of their retro gaming devices, noting that items arrive safely, look amazing, and stay on schedule. People also highlight the responsive customer service team, which quickly resolves technical faults, replaces damaged parts, and happily answers pre-purchase questions. However, some customers also noted occasional issues with long delivery times or receiving faulty items that required extra effort to resolve properly. A few other people also felt that customer support was unhelpful when handling returns, issuing refunds, and dealing with incorrect product orders.
Auto-generated from all reviews of this business. For reference only.I ordered 2 handheld devices on 2 separate occasions to Europe after 1st of july and both arrived well packaged. The best part was of course that were no extra or hidden costs. All costs were shown at the checkout page. So all in all i am very satisfied.
Goooooood!
Even though I made a purchase and had something missing from my order. I contacted customer services and they sent the missing item. It arrived and everything was very efficient and easy. I highly recommend if you are looking for a retro console.
I only ordered an SD card for my miyoo mini flip, but it showed up quickly. The sleep on close functions correctly and the SD is a genuine SanDisk branded card. Very happy with the entire experience.
This game console has games from the very first console I ever owned, the Colecovision! I am super pleased with the build quality too. It looks and feels as though its an SNES handheld. Sharp. I am playing (all) my favorite arcade video games too, all in one unit. The Game Boy Advance (I never played one ever) is pretty damn amazing. I can connect this little handheld to my gaming monitor via micro hdmi and this really adds to the versatility of the unit. It actually feels better than a switch because of all the consoles it has and the ability to turn on the unit with just one 'click' of one button. Overall, I am very pleased with my new Anbernic RG Cube XX. It is a good purchase!! MD
Excellent service and good prices fast shipping
Overall great product! Wish the shipping was a little faster for express shipping but other than that, they're so wish I was for The view flip is been great plus with all the games added thank you so much!
I was hesitant to buy from companies like mechdiy since they just seem fishy, but I gave it a shot and have bought a few devices from them now and so far so good. I got all my items, they came with some extras, so that was cool. It did take some time to get to me but the items did and look forward to purchasing other items in the future.
Great service! They split my order into two shipments because I needed part of it faster since it was a gift. Would definitely buy from them again.
Ordered a Trimui Brick from them and paid extra for one of the SD card Options. The device itself is nice but if you get one don't choose the extra SD card Version. The SD card is terrible quality and will die in you after a couple of days. Support is claiming it happened due to wrong use but a SD Card should be able to have it copy new roms on it without dying. And instead of giving Support on how to fix IT and set up another card they try to upsell in one of the SD card options they offer. Or send a replacement where they Charge 20€ for shipping. So can not recommend the company.
Hi there, I’m really sorry to hear about your frustrating experience with the order cancellation! To help resolve this for you, could you please reach out to our support team directly with your order number? They’ll look into your case and assist you further. Thank you.
My console order was processed and delivered very quickly, and when a technical fault was found on the hardware, MechDiy customer service were quick to organise and send a replacement unit. Excellent company, great service!
Thank you so much for your support!
Excellent costumer service great experience quality service and products A+
Thank you so much for your support!
I would not do business with this company anymore they sent me a product that didn't work and would not do anything about that sent me a return address that was fake stay clear
We're very sorry for the frustrating experience you had. The incorrect return address was the result of an internal staff error, and we sincerely apologize for the confusion and inconvenience this caused. As soon as we identified the mistake, we provided you with the correct return address and have been working to resolve the issue. We take every customer's feedback seriously and have already reviewed our internal process to help prevent this from happening again. We appreciate your patience and are committed to resolving this matter properly. If there's anything further we can do to assist, please feel free to contact us directly.
Great service. Had a Problem with my tf card and they sent me a new one.
Even if you're not familiar with handheld game consoles, the customer support team is happy to answer your questions before you place an order. Because of the time difference, replies can sometimes take a little longer, but overall their customer service is very responsive. They always got back to me, so I never had to worry. Shipping was the only slightly confusing part. I ordered a bundle, but the items were shipped separately. Everything arrived safely in the end, but I was a little concerned when only the custom buttons arrived first. This was my first time ordering internationally, and I'm very happy with the entire experience. Thank you!
Thank you so much for your kind words and for choosing us for your first international order! It is our duty to ensure our customers feel supported and confident throughout their shopping journey. Regarding the slight inconvenience caused by partial shipments, we usually ship items individually to ensure each part of a bundle is packaged as securely as possible. We're thrilled to hear that everything arrived safely and that you had a great experience overall.
They are great
got flight sim g1000 screens , no instructions , bits missing , when plugged in froze computer .asked for refund , after 6 months got 2/3 of money after repeatedly answering the same question from them . very poor quality of workmanship , packaging and customer care. got aerosoft g1000 screens , far superior in all respects .
We’re truly sorry about the issues with your order and the refund process—that’s definitely not the experience we want anyone to have. Please contact our support team with your order details, and they’ll work with you to sort this out properly.
I have ordered a Trimui handheld from them, but realized that I put the wrong model in my cart. I messaged their support for an order cancellation, since my payment hasn’t even went through during that time. They refused to cancel it, accepted the payment and have started shipping the product days later my initial cancellation request. The support is terrible and will ignore your requests, do not buy from this website.
Hi there, I’m really sorry to hear about your frustrating experience with the order cancellation! To help resolve this for you, could you please reach out to our support team directly with your order number? They’ll look into your case and assist you further. Thank you.
233 reviews matching
gogamegeek.com
Litnxt
Macfoxbike
Renpho
FREESKY eBike
Superneox
Happyrunsports
Keepretro