Very great Experience
Very great Experience. Great prices, excellent support.
Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time.Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console.We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Written by the business, not verified by us.Mechdiy (mechdiy.com) has a 4.6 out of 5 rating on OK.one, based on 233 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging of their retro gaming devices, noting that items arrive safely, look amazing, and stay on schedule. People also highlight the responsive customer service team, which quickly resolves technical faults, replaces damaged parts, and happily answers pre-purchase questions. However, some customers also noted occasional issues with long delivery times or receiving faulty items that required extra effort to resolve properly. A few other people also felt that customer support was unhelpful when handling returns, issuing refunds, and dealing with incorrect product orders.
Auto-generated from all reviews of this business. For reference only.Very great Experience. Great prices, excellent support.
They were very polite, helpful and knowledgeable. They listened to what was wrong and we went through the steps to fix it. They got back to me very quickly and we had great communication.
I bought Trimui Smart Pro in July. Travel was well, the Company give to me all the info to track the pack. Product without bag. Very appreciated
Fast shipping, nice package and very nice products. Combo price is also ok.
Ordered Miyoo Mini+ and encountered an issue with the delivery because of the local post office, they were quick to respond to the issue and contacted the logistics company the handles the shipment. They were able arrange another delivery for me. Highly Recommended!!! 😁👍👌
Trusted seller! Item arrived safely
Easy purchasing, faster than expected delivery. Unit is fantastic and pristine, as it should be. Will recommend highly.
Great product, fast shipping and good service
Service rapidesimple eteffe
Great retro console! I received an Anbernic for my birthday and I'm thrilled with it. The console is of great quality. Furthermore, I accidentally ordered the console twice, and the support refunded me without any issue. A big thank you.
Love the design and interface but needs more ps2 games
Hi the delivery times are not respectec,I paid 20 dollars more and I’m still waiting for the package…disappointment..
Hello sir, I am sorry, could you please tell me your order number by email? This is my email : [email protected] Thanks a lot Mechdiy
Great customer service and what an amazing team ! they Helped me through a problem from the beginning to the end ! , they even made a tutorial video for me 🥺
Great service, often having the difficult to find retro handhelds I'm looking for at a great price.
Quick and effective customer service when I had an order issue
They aren't responding to my emails and aren't giving me the authorizations to proceed with my refund and just letting me have a damaged product
Hello, We are very sorry that our reply has been delayed by one day because China is celebrating Tomb Sweeping Day. We are very sorry. We will actively solve your problem. Thank you for your understanding and support.
233 reviews matching