Welcome to the Thunderdome!
Console side everythng excellent as descriveva; I Think they have One of the best customer service ever! Good job!
About Mechdiy
Data updated- Website
- mechdiy.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 57 reviews
- Replies to negative
- 96% (22/23)
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About this business
Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time.Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console.We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Written by the business, not verified by us.Is Mechdiy legit?
Mechdiy (mechdiy.com) has a 4.6 out of 5 rating on OK.one, based on 233 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging of their retro gaming devices, noting that items arrive safely, look amazing, and stay on schedule. People also highlight the responsive customer service team, which quickly resolves technical faults, replaces damaged parts, and happily answers pre-purchase questions. However, some customers also noted occasional issues with long delivery times or receiving faulty items that required extra effort to resolve properly. A few other people also felt that customer support was unhelpful when handling returns, issuing refunds, and dealing with incorrect product orders.
Auto-generated from all reviews of this business. For reference only.What people say
Brilliant service and value
Brilliant service and great value for money. I'm able to enjoy all my retro game memories thanks to the awesome handheld device I got!
Fantastic!
I bought it on the recommendation of a friend. The product is reasonably priced and has quite complete functions. It contains many simulator games, and most importantly, you can experience many classic games. I am very satisfied with the experience in the past few days. It is worth buying and recommended.
Trimui Smart Pro
Received the Trimui Smart Pro with the loaded games on the SD card. The handheld arrived super quick and has been a gem to play every night with my kids. The retro games on the SD card bring back so many memories. Quality services for Mechdiy. Will use them again for sure! Nomad F
Great experience using mechdiy.com
Great experience getting a product from mechdiy.com. They offer a lot of options for retro gamers.
Thank You, Mechdiy
I've ordered from Mechdiy twice and I'm not disappointed!! I contacted to ask a question about the Halloween pack & someone answered my question very quickly & very kindly. In addition, after receiving the mystery Halloween pack, I am more than happy with my order, I hoped to have the miyoo a30 & wishes fulfilled! It will perfectly complement my Anbernic RG556 previously ordered from Mechdiy. Thank you Mechdiy & Thank you to the Youtuber Fourbi for making me discover
Perfect 👌🏼
Perfect 👌🏼 Good product
Amazing Shop.
Amazing Shop. I love the products, price and fast deliver.
Incredible company
Incredible company, helpful, attentive and willing to help you, quality products, affordable and it is certainly a brand that I trust and recommend.
Best experience when it comes to retro handhelds
Their handhelds always arrive in excellent condition and their builds/game selections are always top shelf. I have a Miyoo Mini running onion OS and a TRIMUI Smart pro running Crossmix from them and they are awesome! Highly recommend.
Super professional sellers
Super professional sellers, in addition to having excellent quality items, the prices are extremely affordable and the best thing they have is their service: response time and dispatch and delivery time. Extremely satisfied and I recommend it to everyone! Thanks Mechdiy!
A very trusty website which provides…
A very trusty website which provides fast shipping & great deals! Get the TrimUI smart Pro. It’s one of the best budget handhelds in the market!
Great product
Great product, highly recommend
The folks here go above and beyond for…
The folks here go above and beyond for customer service! I need an a part for my Anbernic RG406V, and even Anbernic direct would not help even though my unit was new and under warranty. I turn to the folks here and they stepped up without hesitation and got me a replacement part!
very nice products
very nice products, trumui smart pro is really a very impressive portable console, i'm really amazed, it can run a lot of systems, ease of use, the internal systtem has a lot o useful features, including the hability of stream pc games over network, really a very well made product!
Great kit for a great price
I got a TRIMUI Smart Pro from Mechdiy, and the device is incredible for the price! The shipping was very fast, and the Mechdiy case sent together is awesome! I also loved the fact that the store sent a good micro SD card with the console, with CrossMix OS preinstalled. Great service!
Excellent customer service.
Excellent customer service. They solved an issues and answered in a very short time
MechDIY is a very professionnalisme…
MechDIY is a very professionnalisme company The prices are great, free fast shipping and delivery. The customer service answer to peuple it’a not a bot. So i'll definitly but other handheld at mechDIY Thanks
Premium brand for a perfect console and…
Premium brand for a perfect console and with all the games already included inside.. Very happy with this purchase!
Reliable and Great Customer Service
As someone who is active in the Retro Emulation Handheld hobby I’m constantly looking for reliability and importantly in this hobby good customer service. There are but a few reliable retailers in the emulation handheld space, with MechDIY being at the top of that list. I think it is important to point out when a retailer in this space is a valuable resource for purchasing these devices to help my fellow hobbyists. Sure you can save $5 here and there by ordering from seller Shop96436u6XXX on sites like AliExpress who have no accountability. Nothing is worse than after waiting for 2 weeks receiving a lightbulb instead of the handheld you ordered. Now that random shop no longer exists and likely no refund of your money. This should never happen yet almost all of us have experienced it. Now that all the fixtures are well illuminated in my home from this happening to me, I’ve found reliability and customer service very important in my new gaming investments. With MechDIY you get both and often their sales save me more anyways. MechDIY often has handhelds available before the market, has always been there to answer my questions and I receive orders in a timely matter none of which have ever been an unsolicited toilet brush. Few sellers in this space get my recommendation but I’ll leave it to you to value what’s important.
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