MechDIY are a fantastic trustworthy…
MechDIY are a fantastic trustworthy retro gaming handheld merchant. I’ve received many orders quickly from them and will be happy to use them again. Their customer service is quick to reply too.
About Mechdiy
Data updated- Website
- mechdiy.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 57 reviews
- Replies to negative
- 96% (22/23)
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About this business
Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time.Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console.We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Written by the business, not verified by us.Is Mechdiy legit?
Mechdiy (mechdiy.com) has a 4.6 out of 5 rating on OK.one, based on 233 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging of their retro gaming devices, noting that items arrive safely, look amazing, and stay on schedule. People also highlight the responsive customer service team, which quickly resolves technical faults, replaces damaged parts, and happily answers pre-purchase questions. However, some customers also noted occasional issues with long delivery times or receiving faulty items that required extra effort to resolve properly. A few other people also felt that customer support was unhelpful when handling returns, issuing refunds, and dealing with incorrect product orders.
Auto-generated from all reviews of this business. For reference only.What people say
Unparalleled Service
Top notch communication and professionalism. I've worked with mechdiy on a collaboration and they're both professional and timely. When they sent a unit to me, it was the same day as communication was completed. Expectations are also realistic and I've had a great time navigating their website. A great company to work with!
MECHDIY is a very professional store…
MECHDIY is a very professional store with great service, customer service and very good prices. My experience with them has always been very good. Totally recommended.
Helped me find what im looking for
Helped me find what im looking for. Best company to deal with. Straight to the point.
Reply from Mechdiy2024-10-21
Thank you for your recognition of our products and services. We will continue to work hard to do better.😄😄😄
Top Seller
Fast shipping, eccellent tracking and updates about my order
Excellent feedback and always…
Excellent feedback and always appreciated the updates on my orders Enjoyable shopping experience and great variety plus great prices
Very quick shipping and great quality…
Very quick shipping and great quality product
The item is great
The item is great. I love it. Perfect I couldn’t be happier with it.
premium quality products and customer…
premium quality products and customer support. my one stop shop for retrogaming
Eccellent
Very good service!
Lost shipment replacement
I ordered a trimui smart pro in August that got lost in the shipping process. Since I paid for shipping protection, support eventually sent a replacement I received today. Thanks for making things right for me.
My order was lost by the shipping…
My order was lost by the shipping company more than a year ago when I ordered. I decided to just try and see if Mechdiy would even respond to the query since it was already way too long. If there's a statute of limitation, I definitely blew past it. Anyway, the support staff was very kind, and immediately offered me a full refund. I was so blown away. I eventually applied the refund to an Anbernic handheld, and they added a carry case as a gift for me. This was more than an excellent experience, and I recommend Mechdiy a thousand times over.
Bought the new rg406v
Bought the new rg406v. Great guys, great CS. Would reccomend.
I came across Mechdiy purely by chance…
I came across Mechdiy purely by chance I had recently purchased a Trimui smart pro from AliExpress and was viewing videos on how to install Crossmix OS, one of them pointed me to Mechdiy where a 128gb Crossmix OS card could be bought for a very reasonable price saving me the hassle of making one myself. It arrived within 10 days and worked perfectly excellent communication with them was so happy with the experience that I ordered a Onion OS card for my Miyoo mini plus again perfect. My only regret is not finding Mechdiy sooner will defiantly be using them in the future I highly recommend them
Reply from Mechdiy2024-09-11
Thank you for your trust in our product and brand, and also happy to know that you're satisfied with our product and service.We will also work harder and do better.
Great prices
Great prices, fast deliveries
Smooth Transaction
No issues with entire transaction and had option for shipping insurance that was cheap enough it was worth it. Could have bought same product at other sites for about the same money but they offered value add (preloaded SD card) above the rest.
Ordered from there guys twice might…
Ordered from there guys twice might have to make a third!
Reply from Mechdiy2024-08-30
Thank you for your trust!!!
7 retro consoles bought, 7 completely satisfying orders
Until now I ordered 7 retro consoles: Miyoo Mini Plus Retro Handheld Game Console with storage bag/console controller handle/3d printed Magnetic charging dock, a KT-R1 G99, an Anbernic RG35XXwith storage bag, an Anbernic RG405M with storage bag, a Trimui Smart Pro Retro with storage bag, an Anbernic RG Nano, a Powkiddy RGB20SX and last but not least a Miyoo A30 Retro Handheld Gaming Console with its storage bag. All the orders ok. One time I had received an unreadable sdcard and they immediately sent me another one, but in the meanwhile gave me a link to download the operating system and start playing on another sdcard while waiting the new one. Fully satisfied until now, they're professional and precise. For me they're highly raccomended
Reply from Mechdiy2024-08-24
😭 It really means a lot to us! Even though we’re a young company, we’re committed to giving it our all and providing the best service we can. Thanks so much for the support from the Mechdiy family!
Ordered a Trimui smart pro from them HIGHLY RECOMMENDED
Ordered a Trimui smart pro from them. They threw in a screen protector and case (generic), for FREE!!! The order was full filled without any trouble. Would do business with them again. Highly Recommended!!!
Fantastic customer service
Fantastic customer service; I had a small issue with the software on one of the devices that I purchased from Mechdiy, and their team went above my expectations to resolve it.
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