Mechdiy carefully curated a selection of brands that shared their vision. Powkiddy, Miyoo, ANBERNIC, and Trimui all fit the bill, offering a range of retro handheld game consoles that could transport people to a simpler time.Our mission is to help people find the original happiness that they had been missing. We believed that happiness didn't come from the latest technology or the most expensive gadgets, but from the simple pleasure of playing a classic game on a retro handheld console.We take pride in their excellent customer service, which ensures that every customer is satisfied with their purchase. We are always available to answer any questions and provide support to their customers, so they can enjoy their retro gaming experience to the fullest!
Written by the business, not verified by us.Mechdiy (mechdiy.com) has a 4.6 out of 5 rating on OK.one, based on 233 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and secure packaging of their retro gaming devices, noting that items arrive safely, look amazing, and stay on schedule. People also highlight the responsive customer service team, which quickly resolves technical faults, replaces damaged parts, and happily answers pre-purchase questions. However, some customers also noted occasional issues with long delivery times or receiving faulty items that required extra effort to resolve properly. A few other people also felt that customer support was unhelpful when handling returns, issuing refunds, and dealing with incorrect product orders.
Auto-generated from all reviews of this business. For reference only.I got first order very fast, but had a minor technical difficulty. The techs were very friendly and fast to respond. They sent me a new SD card for my device and it works great! No complaints! Great company and will gladly do business again!
Excellent customer service. I ordered the wrong product they swapped out the old product for the right one and were timely and considerate! Thanks y'all!
Top notch customer service! There was a significant delay with my order but they kept updating me on status. Went above and beyond to make it right. It finally arrived today and I'm super happy with the handheld. I would totally buy from them again. They're amazing!
Outstanding service and customer support. I will receive my order soon but expect nothing but the best. Thanks again people for your help and service
Quick and easy
I accidentally input my address information wrong and I emailed them and got it fixed in practically 30 minutes. Service was quick, concise and amazing!
I ordered the wrong product, realized it and sent an email and got a response and solution same day. Their customer service is incredible. Will be ordering from them moving forward.
Fast delivery. (Got the Express Shipment, the product was delivered within the promised timeframe) Great customer service. (Had a inquiry about customs inspection in NL, got a superfast reply by Jimmy, who was very helpful) Beautiful product. (Bought a Anbernic RG35XX SP in Gray, it looks so good and retro, love the color, brings back memories from the past) The handheld RG35XX SP works perfectly out of the box. Was a pleasure buying from you guys. Will most definitely get more gadgets and hardware from your store in the future. Thanks and Greetings from Germany, you rock! 🖖
Excellent company and Excellent product. Fast shipping and highly recommended. I love the Surwosh OS. Very well designed.
amazing customer support, and fast responses to emails :)
Nice service, fast and accurate! I received the console in just 10 days VERY NICE ONLINE SHOP! Thank you guys
My Trimui Smart Pro just suddenly stopped working! So I contacted their support and this was after over a year of using the device but they still helped me out!
The order process was perfect! Clear in communication and shipment.
I had some complications due to my laptop software which lead to an accidental damage of the SD card Mechdiy sent me along with a miyoo mini plus.I then decided to reach out to mechdiy and explained my dilemma and they consulted with their technicians and determined that my SD card was damaged, but they offered to send me a new one without cost and organised shipping and delivery thank you so much mechdiy you guys are truly wonderful.I highly recommend buying from Mechdiy because they provide a variety of different consoles with the option of SD cards.
Excellent service, attention and care in following the doubts and needs of customers, really excellent prices. There is nothing else to say except highly recommended!
The TSP I ordered as a 256 GB surwish arrived at my home in about 10 days without any problems. I bought it as a report card gift for my 8 year old son. This made him incredibly happy. It works without any problems. It came with a Sandiks Ultra 256 GB SD card.
Great customer service, great products! Im more than satisfied with the items I ordered!! Highly highly recommended!
I was amazed at the quick response and the accurate diagnosis and and the accurate solution given to solve my problem with my Trimui Smart Pro..
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