Miss Hosting

I got the Support I needed

helpful supprt by Victor

Major technical problems finally solved by helpful supprt by Victor at Mis Hosting.

Good customer service by Josefina

Reached out to Miss Hosting with an…

Reached out to Miss Hosting with an urgent matter regarding my email. Recieved fast and kind help from Victor who fixed the issue in no time. So great!

Price increase happily resolved

After an initial shock over a price hike for my web hotell, Josefina listen to my feedback and was able to provide the same service at a much better rate. Very happy that I was listened to. Many thanks Josefina!

I got great support from Josefina…

I got great support from Josefina today! Quick reply and very welcoming 😊

Great help by Victor

Victor helped me in minutes to solve a problem that has troubled me tremendously for quite some time!

Have a litte patience

First there was some issues about login and cPanel, But when Victor entered the chatt everything was fixed, he even spoke my language and that was a huge +

Problem solved!

Contacted support about an email certificate issue. After some initial troubleshooting, Victor stepped in and took full control. He explained everything clearly and made sure the problem was fixed. Excellent support for someone who isn't tech-savvy!

Had help from Victor today about

Had help from Victor today about: senders getting error messages when mailing. Has been an issue for 10 days now: several partners of ours mailing us and getting error messages. 4 people form Miss Hosing having been involved and no-one can understand what has happened! We have even been informed that our mail account was over loaded…which has later been denied as we still have 50% volume unused! So: from Miss Hosting a larger miss-mash! Despite this; Victor has today sorted everything out so full round of applauds to Victor for todays assistance. About Miss Hosting: well….less so charmed by their offering!

Thank you Victor for quick help today

Thank you Victor for quick help today. Invaluable.

Serious issue, but it was resolved properly in the end

I am updating my previous review. I had a very serious issue where several days of emails disappeared across multiple accounts, which was obviously alarming. At first, the handling felt unclear and frustrating, especially since the issue was unusual and difficult to explain. However, after the case was escalated, I received proper help. I spoke with Viktor from a higher technical level, who took the matter seriously and helped get the emails restored. I was also informed that he had been there since 2019 and had never seen this specific issue before, which at least explains why the case was initially difficult to understand. Most importantly, the missing emails were recovered, and Miss Hosting also offered me 6 months of free web hosting as compensation. So while the issue itself was serious, I do want to give credit for the fact that they eventually took responsibility, escalated it properly, solved it, and compensated me fairly. That matters. ------- Old Several days of email disappeared from all of my Miss Hosting accounts at the same time. The emails were missing in both Outlook and webmail, so this was clearly not a problem on my side. It was a problem on Miss Hosting’s side. Support told me they would restore a backup from 23/03/2026. After the restore, not a single missing email returned. Despite that total failure, I was not given any proper explanation. What I got instead was some of the most frustrating and dismissive support I have experienced. I had to repeat the same facts over and over. I was given contradictory answers. The blame was partly shifted toward the mail client, even though the same data was missing in webmail. I asked for escalation and a proper review, but it felt like support was more interested in ending the conversation than solving the issue. The most disturbing statement of all was that their backup system “sometimes doesn’t cover all of the data.” That is completely unacceptable from a provider handling business email. This was not just a technical failure. It was also a failure in accountability, communication, and customer treatment.

Very nice approach!

Very nice approach from Josefina who really worked to solve the problem. I’m happy with her and wish her good luck in the future.

Fast and correct handling of my case

Fast and correct handling of my case, thanks Dilmon

Excellent customer service

I received help from Boris at Miss Hosting. He was quick and clear in handling my case. I’m very satisfied with the service and the way I was treated.

Quick and adequate help from their…

Quick and adequate help from their friendly and professional staff when experiencing a problem on my website.

Quick and high Quality response by…

Quick and high Quality response by Josefina!

Very good customer service

Very good customer service. My problem was fixed within a day by Dilmon, who was kind, professional and efficient.

I have been a customer of HOSTEK for more than 20 years

I have been a customer of HOSTEK for more than 20 years and their support has always been excellent. Recently I had problems with some return codes in some emails, and Victor at the support explained everything excellently and comprehensibly and even gave me links so that I could find a complete understanding. With long experience I can recommend Hostek's service offering where the support acts as a safety buffer and thus guarantees a top rated status among all webhosts.

Richard demonstrated excellent customer…

Richard demonstrated excellent customer service. He carefully reviewed my case and resolved the issue in a fair and professional manner. I’m very grateful for his support and understanding.