Love the products
Reply from MONAT2025-08-05
Great! Thank you for your great feedback! We are thrilled you love the products.
About MONAT
Data updated- Website
- monatglobal.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 97 reviews
- Replies to negative
- 92% (34/37)
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About this business
MONAT is a privately owned multinational brand specializing in premium, naturally based haircare, skincare, wellness, and beauty products. Founded in October 2014 by the Urdaneta family—co‑chairman Luis Urdaneta and co‑founder & CEO Rayner Urdaneta—the company operates via a social‑selling direct‑sales model, empowering independent Market Partners across the U.S., Canada, UK, Europe, Australia/New Zealand. MONAT’s mission is to help people everywhere enjoy beautiful, healthy, fulfilling lives through exceptional, naturally based products; a fun and rewarding business opportunity; and a culture of family.
Written by the business, not verified by us.Is MONAT legit?
MONAT (monatglobal.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers truly love how soft, strong, and healthy their hair feels after using the nourishing shampoos and natural oils. Consumers also appreciate the incredibly helpful staff members who take time to expertly guide buyers in finding the right items for their personal grooming needs. However, some customers also noted that the formulas can sometimes feel a bit drying on certain hair types or leave an unwanted buildup. A few other people additionally felt that the overall cost is quite high and pricey for regular everyday purchases, making it less accessible.
Auto-generated from all reviews of this business. For reference only.What people say
The product is amazing!
The product is amazing!! I have done hair for over 29 years and this product is absolutely one of a kind!
Reply from MONAT2025-08-05
Elizabeth, We're happy to hear that you find our product amazing! Thank you for sharing your experience and for your many years of expertise! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Smelt good helped regrowth of my…
Smelt good helped regrowth of my thinning hair a little maybe. Loved the spray in as it gave the appearance of thicker hair!
Reply from MONAT2025-07-31
Thanks so much for your review! We're thrilled to hear you enjoyed the scent and that the spray-in helped give your hair a thicker appearance. It's great to know you noticed some improvement with regrowth, even if just a little, every bit counts on the journey! If you ever have questions about maximizing results or pairing products, feel free to reach out. We’re here to help you feel confident every step of the way!
Great hair products with a good range. Monat
Great hair products with a good range of products for different types of hair. The hair regrowth products are especially good and I have seen an improvement in the time I have been using the products.
Reply from MONAT2025-08-05
Vic, We're happy you find our range great for different hair types! It's wonderful to hear our regrowth products are working well for you and you're seeing improvements. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Quick Response
Reply from MONAT2025-08-05
Thank you for your great feedback!
Great
Monat is great!
Reply from MONAT2025-08-05
Great! Thank you for your great feedback!
Various products
Great products.
Reply from MONAT2025-08-05
Thank you for your great feedback!
I love their hair products
I love their hair products, a month in and I'm already loving the results! Hair is a lot thicker and the balk patches along hair line are filling in.
Reply from MONAT2025-08-05
Maddison F, We're happy to hear that you are loving the results! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Great Service
Great service and products
Reply from MONAT2025-08-05
Jodie, We're happy you enjoyed our great service and products. Thank you for your positive feedback! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Scalp serum
I started using the thinning scalp serum and already have so much growth!!! It’s only been 4 weeks! Can’t wait to add more products and restore my hair pre babies!!
Reply from MONAT2025-08-05
Allison Thompson, We're happy to hear that you are seeing such positive changes in just four weeks! We appreciate you sharing your experience and wish you the best on your hair journey. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
The company quit the ‘for you only’…
The company quit the ‘for you only’ free items on current order and changed it to future orders but I never received anything on that future order
Reply from MONAT2025-07-31
Irene, As a loyal VIP customer, your opinion is important to us. Please email us at [email protected] or call us at (833) 750-4880, and we will gladly review the many advantages of our VIP Perks programme with you.
I’m really happy with these products
I’m really happy with these products. I haven’t been able to wash my hair with shampoo for most of my adult life. Using the Monat products my scalp is very healthy. A single bottle lasts a long time, I share the shampoo with my husband and we go through about 2.5 bottles a year between the two of us. I’ve been using their products for over a year, and feel as thought my hair is healthier than it’s been in a long time.
Reply from MONAT2025-08-05
Emma, We're happy to hear that our products have contributed to a healthier scalp and hair for you and your husband. It's great to know a single bottle lasts a long time. Thank you for sharing your positive experience! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Quick& efficient service with top…
Quick& efficient service with top products
Reply from MONAT2025-08-05
Lizabeth Newson, We're glad you found our service quick and efficient, and that you appreciate our products. Thanks for your feedback. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
The products are amazing
The products are amazing. They smell great. Shipping is extremely quick.
Reply from MONAT2025-08-05
Lex, We're happy to hear that you enjoyed our products and the quick shipping! Thank you for your positive feedback; we appreciate it. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
I really like the shampoo and…
I really like the shampoo and conditioner
Reply from MONAT2025-08-05
Monica, We're happy to hear that you really like our shampoo and conditioner! Thank you for your positive feedback. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
I placed an order and it arrived in…
I placed an order and it arrived in good condition and in a timely manner. Thank you for very good products!
Reply from MONAT2025-08-05
Glen, We're happy to hear that your order arrived in good condition and in a timely manner! Thank you for your feedback on our products! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Enjoying Monat! Wish I tried it sooner!
I’ve really been enjoying using the Monat products. The rumours about hair loss couldn’t be more wrong in my experience. I honestly wish I hadn’t waited so long to give them a try! I’m currently using the IR Clinical system and the leave-in conditioner daily, and I’m already seeing great results. My hair feels healthier, stronger, and more manageable. Special thanks to Nikki in Angus, who was incredibly informative and supportive throughout and it was a completely no pressure experience, which I really appreciated. Highly recommend giving Monat a go!
Reply from MONAT2025-07-31
Thank you so much for sharing your wonderful experience! 💙 We're thrilled to hear you're loving the IR Clinical system and seeing such positive changes with your hair - healthier, stronger, and more manageable is exactly what we love to hear 😊
My number one complaint with all my…
My number one complaint with all my orders is we accumulate points but it is usually cheaper for me to stock up during flash sales. My points are wasted and I've got to keep up with changing my flex date so I don't receive products I don't want or need. Therefore, not a five star rating.
Reply from MONAT2025-07-31
Thank you for taking the time to share your feedback. We truly appreciate your loyalty and understand your concerns about maximizing the value of your points and managing your deliveries. Our goal is to make the rewards program and subscription experience as beneficial and flexible as possible. While flash sales can sometimes offer deeper discounts, points are designed to give you consistent value and rewards for staying with us. That said, we know there’s always room to improve, and your comments help us do that. We’re actively working on ways to make our rewards and subscription management more user-friendly and rewarding. If you ever need help adjusting your flex dates or finding the best value for your points, our team is always here to assist. We’d love the chance to turn your experience into a five-star one in the future. Thanks again for your honest feedback!
I love the products
I love the products, the sales, the reminders of my auto-ship.
Reply from MONAT2025-08-05
Renee, We're happy you love our products, sales, and auto-ship reminders! Thank you for sharing your positive experience with us. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Love the products
Love the products. Orders are processed and received on time. Salon distributor is knowledgeable and extremely helpful.
Reply from MONAT2025-08-05
Trishcustomer, We're happy that you love our products and that your orders are processed and received on time. We appreciate your positive feedback about the distributor. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
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