MONAT

lots of new health hair growth!

Bad in every way

Very bad customer service, Flexship trap and no refund. For a year now, i have received a warning, before my Flexship (Abo) will be shipped and paid. Not this time. I directly wrote Monat to cancel the order. No answer until it was too late. They want me to pay the return to poland. I wrote again, but no answer. My relation with Monat is over now. My hair feels good with their products, but a closer look at the ingredients shows that they are in fact harmful for the environment. So their whole "modern nature" is just a scam.

Michelle MarieUnited States · 1 review · Experienced 2026-07-01 · Posted 2026-08-19

My hair was falling out

My hair was falling out and I had balding spots developing on the right side of my head. My side part was widening. I thought my next step were wigs. Then I started using Monat products and my dandruff stopped, I no longer had greasy hair. My hair became healthier and grew more. My balding spots started filling in & my hair suddenly went from slightly wavy to curly! I never knew I was supposed to have curls! I felt more confident and never had to buy a wig! At 48, I have been able to reverse one grey hair and no others have shown up. My friends younger than me have grey hairs and I have none! The oil really is anti aging! Plus all the products last me several months! The shampoo and conditioner last about 9 months, the oil lasts me about 6 months for my daughter and I. The skincare is also amazing! I love the undereye serum, it reduces my puffiness and is keeping those wrinkles at bay.

I have received my first order

I have received my first order, the products turned out to be nice but later on they charged my card without my knowledge for an other oil or serum that I never ordered or confirmed. Never got an email about it either.. (which I suppose to) I’m on vacation for a month, on a different continent so I can’t even receive the item and send it back .. tried emailing to them RIGHT AWAY to cancel it (since I only see the transaction) when they still could do something about it but looks like they just don’t care. Now I lost my money, and the chance to be able to return it or receive it … never trusting this company again.

Products are not available and customer…

Products are not available and customer service is crappie.

The owner of Monat made disturbing and…

The owner of Monat made disturbing and deeply offensive racial remarks about a Black woman’s natural hair. Comments like these are unacceptable and should not be supported. Please think twice before supporting this business.

My Monat story

Monat has made such a difference to my hair, I was sceptical at the beginning but now I am so in love with their products. My hair is in the best condition it has been for years. I 100% recommend giving it a try.

GervaisAustralia · 1 review · Experienced 2026-07-30 · Posted 2026-07-31

Got scam by one of their employees in…

Got scam by one of their employees in Nowra, Australia her name is Shenikqua Nicholls boney. Be careful with her or this company probably not legit as it looks like.

My hair feels healthy now

My hair feels healthy now. Although it can be pricy I feel like it is worth it.

Products working well

Products working well, im on a hair health journey so using the bond repair leave in. My curls are looking better than they have in a while. Delivery isa tad slow.

Website Is Confusing, Applicator Needs Redesign

Here's a smoother, more natural version of your feedback: I really don't like how the website is set up. The same products are listed under different categories with different prices, which makes it confusing. I'm new to using the products, so I can't really rate the results yet, but I can definitely rate the user experience. I recently purchased the Brow & Lash Enhancement Serum, and I'm not a fan of the applicator. It uses a very thin brush, which makes it difficult to apply to the brows. I'm not sure why it isn't designed more like a mascara wand so it could be used easily on both lashes and brows.

It just wasn't for me or my hair type…

It just wasn't for me or my hair type I'm sure it would work wonders for may other users. I just found the hair loss i had to be quite excessive to be worrying. The overall feel of my hair while using it wasn't what I expected..

Great product and helpful representative.

All the help and information my Monat representative provided made my purchase exactly what my hair required. My order arrived quickly and was exactly as discussed.

Is importan because have hair is for the things more import for the Women

That information additional

Bottle defect

Product seems to be good but the closing tap shows defects and hinders appropriate usage. For a product within this pricing this is a no go.

Has an allergic reaction to the black…

Has an allergic reaction to the black shampoo and two in one conditioner. Broke out in a rash. Everyone’s bodies are different so I appreciate having the full 30 day guarantee!

Products are excellant

Products are excellant! Awsome service.

AMAZING!!!

Stunning products!! Absolutely brilliant my hair looks and feels great! X

Stefania D'AmatoItaly · 1 review · Experienced 2026-07-03 · Posted 2026-07-03

Cancelled subscription but kept being charged for unwanted products

i cancelled by subscription, but i continued to received products and was charged. I've had difficulty getting my refunds and have been unable to close my account without being told it would affect refunds. This has been very frustrating, and i would not recommend the experience.

Great service