MONAT is a privately owned multinational brand specializing in premium, naturally based haircare, skincare, wellness, and beauty products. Founded in October 2014 by the Urdaneta family—co‑chairman Luis Urdaneta and co‑founder & CEO Rayner Urdaneta—the company operates via a social‑selling direct‑sales model, empowering independent Market Partners across the U.S., Canada, UK, Europe, Australia/New Zealand. MONAT’s mission is to help people everywhere enjoy beautiful, healthy, fulfilling lives through exceptional, naturally based products; a fun and rewarding business opportunity; and a culture of family.
Written by the business, not verified by us.MONAT (monatglobal.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-31.
Reviewers had a great experience with this company. Customers truly love how soft, strong, and healthy their hair feels after using the nourishing shampoos and natural oils. Consumers also appreciate the incredibly helpful staff members who take time to expertly guide buyers in finding the right items for their personal grooming needs. However, some customers also noted that the formulas can sometimes feel a bit drying on certain hair types or leave an unwanted buildup. A few other people additionally felt that the overall cost is quite high and pricey for regular everyday purchases, making it less accessible.
Auto-generated from all reviews of this business. For reference only.Excellent products and service, would definitely recommend thinning products for those who need them!
Thank you so much for your kind words! 😊💛 We’re happy to hear you’re enjoying both our products and service, and that the thinning hair range has been a great fit for you
Good products, hair feels clean and refreshed.
Thank you for your kind words! 😊 We’re happy to hear your hair feels clean and refreshed with our products 🌿✨
I use the Monat Night Haven moisturising cream….. it’s like rubbing luxury into your face !!!!
Thank you so much for sharing your love for Monat Night Haven! 😊 Keep enjoying that glow ✨💖
I love the products and sales, I do not like the flexship subscription. I would rather buy what I need, when I need it.
Thank you so much for your feedback, we’re thrilled to hear that you love the products and enjoy the sales! We completely understand that the Flexship program may not work for everyone. While it’s designed to provide convenience and exclusive benefits, we know some customers prefer to purchase only when needed. The good news is that Flexship is completely optional, and you can cancel at any time. To cancel: Log into your MONAT account. Navigate to “My Account” → “My Flexship Orders.” Select the Flexship you wish to cancel and click “Cancel Flexship.” If you need any assistance, our Customer Care team is happy to help. You can reach them at [email protected], and they can also ensure your account is updated properly. Thank you again for being part of the MONAT community—we appreciate your loyalty and honest feedback!
I have been using the products for years and absolutely love my results.
Me, We appreciate your long-term support and are so happy to hear you love your results using our products. Thanks! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Tina, We're so happy that you love our kids shampoo! Thanks for letting us know about your experience with our product. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
I have very thin hair, Monat help growing new hair and less losing hair, I love it
Rita, We're happy to hear that our products are helping your hair! Thank you for sharing your positive experience with us. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
To have better healthy health
Maria, We appreciate your feedback and are happy you're focusing on health. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Great! Thank you for your great feedback!
Great quality products. I noticed a difference in my hair after the 1st use.
Laureen, We're so happy to hear that you noticed a difference in your hair after the first use! Thank you for sharing your experience with our products.
Wow! Monat premium quality just started using the shampoo and conditioner and rejuvenique oil. Love, love, love. I only wish the oil came in a light version.My scalp feels so clean naturally not artificially. I cannot wait to see the results. The conditioner is excellent not greasy. ❤️❤️The delivery was excellent. Very quick delivery service provided by Monat.❤️❤️
AK, We're happy to hear that you are enjoying the shampoo, conditioner, and oil! We do offer a lighter version of the oil. It is great to know the quick delivery met your expectations. Thank you for your feedback. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Great products for myself and my daughters hair!
Whitney, We're so glad our products work well for you and your daughters! Thank you for sharing this positive experience with us. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
I order new skin makeup product and it arrived on time. Now it's time to use it to see if it works with my acne condition. You'll need to wait until I have had a chance to try it out for good coverage without causing problematic breakouts.
Susan, We're happy to hear that your order arrived on time. We appreciate your feedback and hope our product works well with your skin. We look forward to hearing about your experience! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
EASY AS OACKAGE ARRIVED QUICK AS!
Tykaza, We're happy to hear that your package arrived quickly and easily! Thanks! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
Excellent service, the delivery is always quick! Great range of products that are good for your skin and hair. My friend & rep Lynn Loubon is helpful and knowledgable. I am replacing all my hair products with Monat.
Thank you so much for your lovely feedback! 💛 We're thrilled to hear you're happy with the service and that you're loving the products for your skin and hair. It’s wonderful that Lynn has been such a helpful and knowledgeable support on your journey - you’re in great hands! 😊 Welcome to the MONAT family! 💫
As someone with curly hair, finding products that truly enhance rather than weigh down my curls is a constant quest. Monat has been a genuine game-changer for me. My curls now feel incredibly soft, look significantly shinier, and have a beautiful, bouncy definition I hadn't achieved with other brands. The dreaded frizz? Noticeably reduced, which is a huge win for humid Australian days! This has made my wash-and-go routine so much easier and more predictable. Like many, I experienced a brief "detox" period where my hair felt a bit different, but I stuck with it. After about two weeks, the positive changes became very apparent as the products seemed to cleanse away old build-up, allowing my natural curl pattern to truly flourish. The concentrated formulas mean a little product goes a long way, which helps justify the initial investment. If you have curly hair and are looking for products that promote health, reduce frizz, and enhance your natural curl, Monat is definitely worth considering.
Laura, We're happy to hear our products have enhanced your curls! It's great to know you've experienced softer, shinier, and more defined curls with reduced frizz. We appreciate you sharing your experience and are glad you found our products worth considering. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
I have natural hair. I've never dyed it, blow-dried it, or straightened it. But it was falling out and dull due to menopause! After using Monat, I have healthy, shiny, and hair-free! Thank you, Monat, for all the care you take with products that aren't harmful and make a huge difference!
Maria Angelica, We're happy to hear that our products have helped improve your hair's health and shine. We appreciate you sharing your positive experience and are grateful for your support! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
I wish there was an incentive for using Flexship. I have all these points from my orders but can only use $15 at a time. Can usually get better prices in the sales. Also my eyes have really been hurting lately and are incredibly dry. The eye serum, eye moisturizer and be gentle moisturizer are all bad according to the Yuka app. I won’t be buying them again.
Katrina, We appreciate your feedback regarding Flexship incentives and point usage. We're sorry to hear about your eye discomfort and the Yuka app's assessment of some products. We value your insights and will share them with our team for review. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
I have had great results so far and can't wait to see even better results going forward. The scalp line is AMAZING!! It would be great if you had a scalp/dandruff shampoo without conditioner.
Nichole Carr, We're happy to hear about your great results! Thanks for the positive feedback regarding the scalp line. We appreciate your suggestion for a shampoo without conditioner. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
My rep is amazing! So knowledgeable and helpful.
Rachael, We are so happy to hear that our team member provided such excellent support! Thank you for your feedback. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.
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