MONAT

Great! Thank you for your great feedback!

Hey Zanianai, Thank you for providing this Feedback. We are sorry to hear your experience has not been positive so far. In this instance we would recommend reaching out to your Market Partner directly, to see if they can offer support on potentially trialing a different range of Shampoo/Conditioners. Our products suit a variety of hair types so you may get a better experience by switching this up! If you have any further concerns, you can also get in touch with our customer service team who can provide additional support - [email protected]

Hi Suzie, Thank you for joining us as a VIP! We see that you placed your enrollment order last month in June. Welcome to the MONAT family! Your Flexship order is currently set to process in mid-August. If you’d like to receive it sooner, you can easily make changes by logging into your account at mymonat.com. Just click on the Flexship tab at the top, where you’ll be able to update your next processing date, edit your products, and adjust the frequency to best suit your needs. If you need any help along the way, feel free to reach out to us at [email protected], we're happy to assist.

Sheilagh, We're happy to hear that our team member was so helpful and supportive! We appreciate your positive feedback and thank you!

Barbara, We're happy to hear that your hair feels healthier! Thank you for sharing your positive experience with us. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Karen, Great! Thank you for your great feedback! We are thrilled you love the products.

Sara, We appreciate your feedback! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Duane, We appreciate your feedback regarding the engagement and selling points. We're happy to hear that you had a positive experience.

Thank you for your great feedback!

Mela Dee, We're happy to hear that you were informed about your shipments and that they arrived on time. We appreciate that the rescheduling met your needs. Thanks for your feedback. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Hi Denis, Thank you for providing your feedback. We apologise to hear of your experience. None of our products should causing this reaction. If you have concerns with this, we can have a member of our Product Safety Team contact you offer support. We can also see that you recently contacted our customer service team to arrange trialing a different Shampoo. We hope you have a better experience with your new choice!

Rande, We're happy to hear that you received your products quickly and that they are excellent and fairly priced. We appreciate your positive feedback! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Thank you for your great feedback!

Amy S., We appreciate you sharing your initial experience! We're happy to hear that you've noticed positive changes in your hair's softness and manageability. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Teresa, It's great to know that you're pleased with the positive changes you've experienced since using them. Thanks for sharing! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Thank you for your great feedback!

Lori, We appreciate you taking the time to share your positive experience! We are so happy you found it easy to order and that you love our products. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Lisa, We're happy to hear that you noticed such a positive change in your hair's softness and reduced hair loss so quickly! It's great to know your hair feels healthier. Thanks for sharing! Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.

Hi Ann, thank you for sharing your experience! We’re so glad to hear that the BLACK Shampoo is giving your hair more body and that you’re enjoying the results. It can definitely take some time to get used to the feel of specialized hair and skincare products, and we’re happy to hear the face wash is leaving your skin feeling clean. We appreciate you being part of the MONAT family and can’t wait to hear more about your results as you continue using the products!

Debbie, We're happy you love our products; we appreciate your feedback and are grateful for your support. Please don’t hesitate to contact us at [email protected] or call us at (888) 867-9987 — we're here to help and would truly appreciate the chance to make things right. Thank you again for your feedback. It helps us improve and better serve our customers.