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Electronics & Technology

Motif Photos

ClaimedCollecting reviews

200 reviews

4.6200 reviews
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About Motif Photos

Data updated
Website
motifphotos.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
5 reviews
Replies to negative
100% (11/11)
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About this business

Motif is an app that lets users turn their photos into photo books, calendars, cards, and canvases. The app employs smart technology to curate users’ photos, finding their best images, hiding duplicates, and more. Motif’s Autoflow feature places those curated images into beautifully designed layouts in seconds. Users can then personalize with text and design elements. Motif works seamlessly on both Mac desktop/laptops as well as iPhones and iPads. RR Donnelley, Motif’s parent company, was a trusted premier print supplier to Apple when they offered printed photo products. Every Motif photo project is produced to the same exacting standards as Apple’s were.Download for desktop Download for mobile Create Your ProjectFollow Us on Our Blog 👇Get Our Best Tips

Written by the business, not verified by us.

Is Motif Photos legit?

Motif Photos (motifphotos.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Used to be good but customer service is now unresponsive

I've used Motif/Mimeo in the past with good results. Very easy to use and the photo books are quite nice. Now, for the past week, I've been trying to purchase a photo book I created and the customer service is terrible. I hate to say it, but who ever is responding to my emails seems not to know how to read. They ask me questions that I've already answered and are offering either canned, useless answers or solutions that are internally inconsistent and don't work. I have used them in the past with good results but am not going to again because of the hours of frustration this has caused.

Reply from Motif Photos2024-08-15

Hi Elizabeth, Thank you for reaching out and sharing your experience. We're sorry to hear about the issues you've encountered and the frustration it's caused. We would love to assist you in resolving this, but we'll need you to provide your email through Trustpilot so we can look into the matter more closely and ensure you receive the help you need. Please rest assured that we take your feedback seriously and are committed to making things right. Thank you, M

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