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Money & Insurance

Mutual of Omaha Reverse Mortgage

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102 reviews

4.8102 reviews
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About Mutual of Omaha Reverse Mortgage

Data updated
Website
mutualofomahareverse.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
67% (2/3)
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About this business

Mutual of Omaha Reverse Mortgage A Legacy of Trust, A Future of Possibility Since 1909, Mutual of Omaha has been helping Americans protect what matters most. Rooted in hometown values and built on a tradition of care and responsibility, we exist for the benefit of our customers—not shareholders. At Mutual of Omaha Reverse Mortgage, we carry that legacy forward by helping homeowners aged 62 and older unlock the power of their home equity. A reverse mortgage is more than a financial tool—it’s a way to access the resources through your home’s equity so you can live your golden years with greater freedom and peace of mind. And because it’s a non-recourse loan, you’ll never owe more than your home is worth. We understand that choosing a reverse mortgage is a big decision. That’s why we focus on what matters most—you. Before we talk about loan options, we take the time to understand your goals, your concerns, and your vision for the future. We hear it time and time again: customers love how smooth and straightforward the application process is. They consistently praise our friendly, knowledgeable staff who guide them every step of the way with patience, professionalism and care. Whether you’re looking to supplement your income, cover healthcare expenses, or simply enjoy more financial flexibility, Mutual of Omaha Reverse Mortgage is here to help you make it happen—easily, securely, and confidently.

Written by the business, not verified by us.

Is Mutual of Omaha Reverse Mortgage legit?

Mutual of Omaha Reverse Mortgage (mutualofomahareverse.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally knowledgeable, patient, and always available to answer questions. People appreciate the smooth, prompt, and supportive guidance provided throughout the entire mortgage process, noting that agents go above and beyond to make everything easy to understand from start to finish. Some reviewers were not happy with communication issues, noting delayed email responses or waiting hours just to receive login verification codes. A few consumers also mentioned experiencing difficulties reaching helpful representatives or dealing with uncoordinated staff when trying to resolve lingering problems after closing.

Auto-generated from all reviews of this business. For reference only.

What people say

Billy Crawford loan agent was…

Billy Crawford loan agent was excellent. Information and staying in contact throughout process perfect. THE APPOINTED APPRAISER WAS VERY DISAPPOINTING. NOT timely wouldn't return phone calls from beginning to even get appointment scheduled to see property ALSO ABSOLUTELY came in $100,000. Short on value. Two large metal buildings completely finished out insulated, concrete floors water, heat lots of electric one with finished tack room and heavy wood walls entire building. She gave $30.00 per square. Foot. RIDICULOUS! Also late responding to requests from Mutuals closer.. Very sloppy appraiser.

Reply from Mutual of Omaha Reverse Mortgage2025-12-23

Thanks so much for the great feedback! We’re glad Billy Crawford made everything smooth and was there to support you.

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