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Beauty & Well-being

My First Wig

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103 reviews

3.3103 reviews
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About My First Wig

Data updated
Website
myfirstwig.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
36 reviews
Replies to negative
100% (43/43)
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About this business

"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginner

Written by the business, not verified by us.

Is My First Wig legit?

My First Wig (myfirstwig.com) has a 3.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 38% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently state that the wigs look completely natural, featuring a realistic hairline and blending seamlessly with their skin. People also love the comfortable fit, soft texture, and the reliable assistance offered by the support team. Buyers often mention that purchasing from this business meets their daily needs and provides great value. Some reviewers were not happy with the overall quality, describing items that felt dry, tangled easily, or appeared poorly made. A few individuals also mentioned facing long shipping delays and encountering major difficulties when attempting to obtain a refund.

Auto-generated from all reviews of this business. For reference only.

What people say

I got the 16-inch burgundy Laurasia wig…

I got the 16-inch burgundy Laurasia wig and I am obsessed! Customer service was great, they responded really quickly, and my order arrived super fast.

Reply from My First Wig2024-08-29

Dear Octavia, We're thrilled to hear that you're obsessed with the 16-inch burgundy Laurasia wig! Thank you for your kind words about our customer service and fast delivery. We truly appreciate your feedback and look forward to serving you again in the future! Best regards, Myfirstwig Customer Service Team

Update on: I made order and on same day sent…

Update 27/08/24 I'm really glad to update that MFW got back to me first thing Monday morning (26/08/24) and explained the reason for the delay in contacting me. They swift dealt with my cancellation that same day- customer service was great Original: 23/08/24 I made order and on same day sent request via chat to cancel order. At the same time I emailed customer services again same day as order requesting cancellation- no response.

Reply from My First Wig2024-08-26

Dear Lizan, We sincerely apologize for the delay in our response due to the time zone difference. We want to assure you that our customer service team has been actively addressing your request to cancel the order. We truly appreciate your patience in this matter. Kind regards, Myfirstwig Customer Service Team

BEWARE

I usually order from RPG Show whom I realize they are affiliated with. Saw this on My First Wig and thought it was cute. Received this mess last night First of all they sent it with the lace cut which I would never order since I install my units with the lace attached before I cut the lace. I requested a right side part and 10 inches all the way around…only if I put the part in the middle will it be 10 inches and I don’t wear middle parts… the cap is huge and the straps can’t even make that comfortable to wear. I requested pre plucked and lightly bleached…NOTHING!!!! I want to return this mess but suspect that they cut the lace without my consent so that they can say that it’s is not returnable…I will continue to push this by any means necessary…they are gonna take this mess back…BEWARE!!!!

Reply from My First Wig2024-08-26

Dear D. Wright, We sincerely apologize for the delay in our response due to the time zone difference. Our goal is to ensure all customers are satisfied with their purchase and feel valued. Our customer service manager has intervened and she can address this issue promptly and work towards a satisfactory resolution. Thank you for bringing this to our attention, we value your feedback. Thanks for your patience. Best regards, Myfirstwig Customer Service Team

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