Shapa

It was free and helps you know if…

It was free and helps you know if you’re keeping in track.

A subscription is needed.

I haven't received the Shapa yet, but I am looking forward to giving it a try.

SO far this has been helpful to monitor…

SO far this has been helpful to monitor my weight and know where I stand.

Shapa is very easy to use

Easy to order the scale

Easy to order the scale. Looking forward to using it as a tool to help better my health.

Shapa has great customer service!

Good device

Love my shapa

Love my shapa! Great reminders, tips, and also the goal setting make it easy and simple to stay on track!

I enjoy my Shapa scale and the app…

I enjoy my Shapa scale and the app works well with it. I like that it is integrated with my work Vitality program.

It’s me not you!

It’s me not you! I found it hard to stay motivated… not thru fault of the app! It’s me and getting to specific points and finding the similar topics mundane. That’s on me not you!

I have been trying for a week to return…

I have been trying for a week to return the BP monitor I ordered from Shapa. Despite filling out the online return request form on May 19, I still haven’t received directions on how to return. Your return process leads me to think this is difficult on purpose. I doubt I will order anything from your company again.

very easy to sign up looking forward to…

very easy to sign up looking forward to my scale

The scale and blood pressure cuff work…

The scale and blood pressure cuff work great. The only drawback for me is the calibration period has to finish before actually seeing my current weight.

Kimber KenzliUnited States · 1 review · Experienced 2025-05-07 · Posted 2025-05-08

Great idea in theory, horrendous management and execution

The look, idea, and apparent method is what drove me to this scale. However, the body composition and validity of the measurements are questionable. Customer service agents, sadly, try to delay and trick you instead of helping you and this scale requires a subscription to have any active value so unfortunately you have to deal with the company. Just go with a different company and don't waste your time on the stress.

Can't Get the App to Work

I've paid for the service, have the app, have the Power of Vitality app, but cannot get the Shapa app to work when I step on the device. I've followed the instructions to no avail.

Renewing Subscription Fiasco

I purchased a new subscription under my account and Shapa has tied it to my husband's email and account. It's taking forever to get resolved. In the meantime, I am loosing points with my Vitality wellness progam becuase of this delay.

Great start-up process

I appreciated the welcome email which helped me set up and start the process while waiting for my scale to arrive.

It’s already frustrating bc the scale…

It’s already frustrating bc the scale does not work without an expensive subscription, but the new exercise color is just annoying. I can see how many steps I take without a color. As someone who suffers from scale anxiety, I was hoping this would help, but it just left me feeling more helpless. Getting on a scale and seeing the number, triggers anxiety in me, but getting a green or a gray and not really understanding what that means or how I should alter what I’m doing to move towards Teal or Blue just gives me more anxiety. I dreaded every morning stepping on the scale because it might show me gray, and I didn’t really understand what that meant.

Genius

I think that the whole idea of not seeing a number but seeing that you are making steps towards your goals in different ways is genius

I thought the website was really clear… I can’t wait to receive my device

I thought the website was really clear and simple. I have ordered my device and I can’t wait to receive it. It gets started. I’m pretty excited.